Cincinnati MINI

I recently purchased a mini cooper coupe. From the beginning everyone at Cincinnati MINI was very welcoming and friendly. Jay was very knowledgeable and always had my best interest in mind. I felt tha beginning everyone at Cincinnati MINI was very welcoming and friendly. Jay was very knowledgeable and always had my best interest in mind. I felt that I could truly trust him to find the car that I wanted and not just try and sell me the car that he wanted to sell. He took the time to really find the right car that had the features that I wanted, even going out of his way to bring it in from a different dealership. He made the car buying experience as painless as possible. I never felt pushed into anything that I did not want. In the end I left with the car of my dreams and a huge "MINI smile" More

My wife and I dropped by to check out MINIs as I have always wanted one. Neither of us had driven one of the new MINIs until our visit. We worked with Jay Sofranec. I was had already narrowed my desire always wanted one. Neither of us had driven one of the new MINIs until our visit. We worked with Jay Sofranec. I was had already narrowed my desires down to a Hardtop or Clubman. Jay talked to us at length to see what our needs were including buying used vs new. He then arranged a test drive of a standard Hardtop and a Clubman S. The Clubman suited us better as we have an occasional third passenger. I visited a second time to ask about long term service issues regarding the turbo on the Clubman S. jay introduced me to the service advisor who answered all my questions. I had some prior knowledge about the cars from my dealings with other people and was happy to see that Jay and Cincinnati MINI gave me the same information regarding my questions. Jay and I had a mix up on delivery which Jay accepted blame for although I think it was I who messed this up. The result was that I was dropped off to take care of the financing and pick up the car after work. Jay didn't expect me to pick up the car until a few days later so he had time to prep it. Since I was without a ride Jay hurriedly set me up to take the car that night. He then arranged to pick the car up from my place of business, left me a loaner MINI, then returned with my car later in the day. When he returned he gave me the full tutorial on all of the cool features and controls. I felt very well treated throughout the entire process and would recommend Jay and Cincinnati MINI to my friends. More

I leased my second, 2013 MINI Cooper S Hardtop, two weeks ago and the second experience was as good as the first. Jay was great during both experiences and tried very hard to find the exact car I want weeks ago and the second experience was as good as the first. Jay was great during both experiences and tried very hard to find the exact car I wanted. Service was great during the first lease and I expect it to be again. If you are considering a MINI give Jay a call. More

Buying my new MINI was an awesome experience!!! Eric was great, made my husband & myself very comfortable. He was so knowledgeable about the car & fit us with the perfect car for us. He had such a great per great, made my husband & myself very comfortable. He was so knowledgeable about the car & fit us with the perfect car for us. He had such a great personality and knew how to connect with us and our needs / wishes. We will definitely be back to Cincinnati MINI, which should not be surprising, since this is our 3rd MINI from Cincinnati MINI. The dealership, itself, is so NOT pretentious and makes us feel very welcome and important. We hope to work with Eric again!!! :0) More

I have nothing but great things to say about this dealership. The staff were very friendly and extremely knowledgeable, especially Jay. They made the daunting task of buying a car very simple and w dealership. The staff were very friendly and extremely knowledgeable, especially Jay. They made the daunting task of buying a car very simple and with little stress. We traded in our old car and all the paper work was taken care of in a timely manner. We left the same day with our new car, which we love. I would recommend this place to anyone. More

I love cars, I hate the car buying experience. Or at least I did. I had no idea buying a new car could be so fun. I cannot say enough about Jay Sofranec and Cincinnati Mini. They do not have sales peopl least I did. I had no idea buying a new car could be so fun. I cannot say enough about Jay Sofranec and Cincinnati Mini. They do not have sales people, they have Motoring Advisors. At first I thought it was a cute marketing gimmick. I was wrong. From the moment I walked into the showroom, Jay seemed more concerned about meeting my needs and finding out what I truly wanted than even I did. I lost count of how many times I visited, test drove and spoke to Jay over the phone (I called him more than he called me) over the span of 4-6 weeks. Jay’s patience and knowledge of the cars surpassed any experience I have had buying a car and lasted all the way though selection (3 different models) and delivery. I picked out a hard to find color and equipment combo and Jay diligently searched and found what I wanted and at a price that was fair. I could not be happier or recommend anyone more. Jay is truly a Motoring Advisor and a good one at that! More

This was the best experience we've ever had purchasing an automobile. The staff was quick and efficient. Our appointment was for 1:00 pm, we arrived at 12:30pm and Lauren Davis was ready for purchasing an automobile. The staff was quick and efficient. Our appointment was for 1:00 pm, we arrived at 12:30pm and Lauren Davis was ready for us. Ricco processed the paperwork in a few minutes. He explained everything about our purchase and we quickly signed the paperwork. Lauren gave us a preview of the Mimi's features and necessary information. By 1:15, we were on our way home! Unbelievable!!!! Thanks, Mini of Cincinnati! Jonna Forman More

This was my first experience buying a Mini, and Jay helped to make it the best car buying experience I've had yet! He was able to help facilitate most of this deal from another state, and even persona helped to make it the best car buying experience I've had yet! He was able to help facilitate most of this deal from another state, and even personally delivered my Mini to Indiana. He even took the time to go over how everything in the vehicle worked, and made sure I was comfortable with everything before he left. I would definitely recommend this dealership, especially Jay to anyone! Thank you for all your help! More

I am so pleased with the MINI dealership on Stewart Rd. I came into the dealership a few months ago to inquire about a Mini Cooper. I am a young female and I was hesitate to go in without my Father to guide came into the dealership a few months ago to inquire about a Mini Cooper. I am a young female and I was hesitate to go in without my Father to guide me through this process. Everyone was very helpful and friendly. Two months later I decided that I wanted to buy a MINI, only if the price was right. Lauren and her Manager completed everything over email and one phone call.TIMES HAVE REALLY CHANGED. They worked with me and made it work within my budget. Thank you for making my first car buying experience so pleasant. On another note, I LOVE MY MINI!!!! More

it was nice to see a young polite man , with a sense of humor and very knowledgeable with the products he is selling , and willing to say he did not know something and search the answer for me. humor and very knowledgeable with the products he is selling , and willing to say he did not know something and search the answer for me. More