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Ciocca Audi Volkswagen Porsche of Flemington

Flemington, NJ

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Employees
Reviews
Vehicles
4.7
5,027 Reviews
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213 US-202

Flemington, NJ

08822

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Showing 5,027 reviews

September 20, 2026

Staff is so friendly and accommodating! Kept in the loop the entire time - happy to do business with them. More

by ljgrn97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Knowing that our team’s friendly, accommodating approach and clear updates during service on your Audi Q5 met your expectations is rewarding. Thank you for your kind words and the five-star review.

September 19, 2026

It's fine. My car was done and sitting for a while. But she was very nice! More

by Kimberley0522
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
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September 17, 2026

The dealership took me in the same day, diagnosed my car's issue, made the repairs that day and it was covered under warranty. I appreciate the service very much. More

by SHAWN662
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 17, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

We're glad the service on your Volkswagen Jetta GLI went smoothly from same-day check-in to warranty-covered repairs. Hearing that our quick diagnosis and efficient repair met your expectations means a lot to our service department.

September 14, 2026

Excellent friendly service completed faster than expected. Thorough and detailed explanations a d advice provided More

by Audi S4
Recommend Dealer
Yes
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Sep 14, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you for the five-star rating! We’re glad our service department could complete service on your Audi SQ5 faster than expected and provide friendly, thorough explanations and advice.

September 13, 2026

I called at 5:30 to let them know I would not make it to pick up my car before closing and they never called me back. When I showed up at 6:15 they refused to give me my car keys. More

by KNILES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler - 0 stars
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Sep 14, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Good morning, We absolutely understand your frustration, and we apologize that the Porsche Sales team was unable to assist you. I’d like to clarify a few details regarding what happened. I noticed you gave Tyler a 0-star rating, but I want to clarify that he had already left for the day at 5:00 PM and would not have received your message. Additionally, while we understand that you called and left a message at approximately 5:30 PM, our staff are not authorized to release service vehicles or keys after closing, particularly when there is an outstanding balance. Our current system also no longer allows the Sales team to process a credit card payment on behalf of the Service department, so we are very limited as far as that's concerned. In situations like this, we need to speak with the customer directly to arrange payment, which unfortunately may not be possible after 5:00 PM when much of the team has left for the day. That said, we certainly understand your frustration with not receiving a return call, and I will address that communication issue with our team to see what we can do to improve in situations like this. We truly hope this experience has not caused us to lose your business. In the future, please feel free to call our direct number at 908-782-6603. We may be able to make arrangements for payment in advance so that we can help avoid this type of situation. Thank you for bringing this to our attention, and I apologize again that the Sales team wasn't able to assist you after hours.

September 13, 2026

Oil change and first service on new vehicle. I gave 4 stars as I was disappointed that my car was not washed as promised. More

by Elise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
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Sep 17, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you for the positive review, Elise! We're happy to hear that you returned to get your first service on your new vehicle. We're sorry to hear that your vehicle was not washed. Next time, we're committed to fixing this mistake. Thank you for trusting Ciocca Volkswagen of Flemington and we look forward to seeing you at your next visit! - Ciocca Volkswagen of Flemington

September 12, 2026

Christina is extremely knowledgeable and helpful She made sure I understood the review of my car and the next service More

by samojennyedie
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
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Sep 12, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Knowing that Christina’s expertise helped you feel comfortable with the review of your Audi Q3 and the next service is rewarding. Your kind words and five-star rating mean a lot to our service team.

September 11, 2026

Professional, helpful (provided a loaner car), respectful and honest Exceeded my expectations Technical expertise was appreciated More

by kmbollinger3317
Recommend Dealer
Yes
Employees Worked With
Stacy
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Sep 11, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

We’re glad our service department could exceed your expectations by providing a loaner car and expert care for your Audi Q7. Knowing you valued our professionalism, honesty, and technical expertise means a lot to our team.

September 11, 2026

Very courteous, accommodating and honest. I was advised the service I would receive and they delivered 100% and on time. Highly impressive. More

by JEROME.GLOVER
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
Print
Sep 11, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Knowing that our service team delivered exactly what you were promised for your Audi Q5, and right on schedule, means a great deal to our service department. We’re grateful you found our team courteous, accommodating and honest, and your five-star rating is much appreciated.

September 09, 2026

The service was excellent and very helpful when we Purchased the car. The dealership is very clean and staff are very courteous. More

by amit010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Mundhenk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you for the five-star rating and your kind words. Your comments about our showroom’s cleanliness and courteous staff highlight our commitment to a welcoming environment. Knowing our service was helpful during the purchase of your Volkswagen Tiguan is rewarding.

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