Ciocca Audi Volkswagen Porsche of Flemington

Best coffee in Flemington. Best parts department. Best service department Very pleasant to work with And get this they pick up the phone! Best parts department. Best service department Very pleasant to work with And get this they pick up the phone! More

Great customer service from start to finish. Love the videos the mechanics send going over the car and what they're fixing. ?? Love the videos the mechanics send going over the car and what they're fixing. ?? More

Always a positive experience Car was done very quick. No complaints or issues Well done No complaints or issues Well done More

I recently worked with Troy on the purchase of my new Porsche 911, and the entire experience was world-class from start to finish. Troy is incredibly knowledgeable about the Porsche lineup and took the Porsche 911, and the entire experience was world-class from start to finish. Troy is incredibly knowledgeable about the Porsche lineup and took the time to ensure every detail of the car was perfect before I drove off the lot. He made the process seamless, transparent, and—most importantly—exciting. There was never any pressure; just a genuine focus on getting me into the right car. If you are looking for a professional who understands the brand and respects your time, go see Troy. I couldn’t be happier with my 911! More

I wanted to share that Troy has sold me many cars over the years. It has always been an easy and smooth process. the years. It has always been an easy and smooth process. More

Always a pleasure Great communication. Like video communication with technician. Appreciated call from Christina about recommendation to replace blades Like video communication with technician. Appreciated call from Christina about recommendation to replace blades More

The people are great at Audi Flemington the issue is with the systems. Service and Parts systems aren’t integrated and the customer experience is terrible as a result. When I first called about getting m the systems. Service and Parts systems aren’t integrated and the customer experience is terrible as a result. When I first called about getting my a4 front camera replaced the service person was able to pull up my account using caller ID I think. Great experience. She transferred me to parts and it took 5 minutes for him to find me in the system. Once he found the part he had to leave me on hold to go back to service to get the cost of installing the camera and calibration. As my appointment approached service called and told me they needed me to email them the quote from Parts. I was also told I would have to pay for the part prior to service, but that didn’t happen. To be clear the people are not the issue. The lack of investment in a seamless system makes their jobs hard and the client experience frustrating for no reason. More

Efficient, professional Great customer service and explains everything thoroughly Good knowledge and also good communication explains everything thoroughly Good knowledge and also good communication More

Efficient, professional Great customer service and explains everything thoroughly Good knowledge and also good communication explains everything thoroughly Good knowledge and also good communication More

Great job by the team in managing the day. Car was ready in a timely manner and everything was explained well Car was ready in a timely manner and everything was explained well More