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Ciocca Chevrolet - Service Center

Quakertown, PA

4.8
42 Reviews
Call Service Center (215) 536-2100

42 Reviews of Ciocca Chevrolet - Service Center

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March 31, 2024

The dealership was very accommodating, especially with my short timeframe being in the area only for 2 days. They are trust worthy and honest. I would recommend them to anyone. More

by RYANGIANONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach domyan
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Apr 01, 2024 -

Ciocca Chevrolet responded

Thank you for your kind review, Ryan! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
March 30, 2024

Everything went well done in a timely manner price was ok check out was fast More

by RDHRYVNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 01, 2024 -

Ciocca Chevrolet responded

We really appreciate the recommendation, thank you!

Helpful
March 30, 2024

Highly recommend. Staff is experienced, friendly and are never pushy when it comes to the recommended services. More

by Ericaprokurat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Chehouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Ciocca Chevrolet responded

We are so glad to hear this, Ericaprokurat! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
March 27, 2024

Terrible communication was passed around to numerous people and the added on unexpected charges from finance More

by SMCMAHON1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
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Helpful
March 27, 2024

Christopher was great and kept constant communication throughout the entire service appointment. I believe the prices for labor are a little expensive in comparison to other service centers. More

by John Shorten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wygand
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Mar 29, 2024 -

Ciocca Chevrolet responded

Thank you for sharing your experience with our service department, John. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can.

Helpful
March 26, 2024

The team at Ciocca are great. Chris is the best! Fantastic customer service and they always take plenty of time going over my whole car and make recommendations on maintenance. I More

by PBENNER911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wygand
Report | Print
Mar 27, 2024 -

Ciocca Chevrolet responded

Thanks for sharing your experience with us, Pbenner! If there is anything else we can do to help just let us know! Have a great day!

Helpful
March 24, 2024

The Service representative was very professional, knowledgeable and excellent customer service. He kept me updated all through the process. More

by jpminguillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Mar 26, 2024 -

Ciocca Chevrolet responded

Thank you for the great review, jpminguillon! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

Helpful
March 21, 2024

Overcharged f pr a cabin air filter which the part according to GM IS 9.00 and I was charged 89.99 More

by bdette6267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pacella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Chehouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Patterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 18, 2024

Christopher and Javier are AMAZING! Ciocca Chevy in Quakertown should hold on to these 2 employees with both hands. They are the ONLY good thing that came from this experience. I have t More

by LORE.MCFADDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Javier
Report | Print
Mar 19, 2024 -

Ciocca Chevrolet responded

Thanks Lore, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

Helpful
March 17, 2024

Excellent service Chisthoper Wygand like always was very professional and very polite He is a great person Thanks you Horacio Minguillon More

by Cowboys123xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chisthoper Wyngad
Report | Print
Mar 18, 2024 -

Ciocca Chevrolet responded

Horacio, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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