Ciocca Ford Lincoln of Flemington

They added $80 in labor fees to my bill with no details provided. Todd gave me a lame explanation and said there was an extra 30 minutes of labor but this was not detailed in the invoice. Doesn’t make sens provided. Todd gave me a lame explanation and said there was an extra 30 minutes of labor but this was not detailed in the invoice. Doesn’t make sense as .5 hours of labor should have cost $100 as the hourly labor rate is $200. I requested a call from the service manager and got no response from Todd and no phone call from the service manager. They are either overcharging me or providing poor customer service. More

Todd and the service team were excellent, we appreciate how far they go to keep our vehicle maintained properly how far they go to keep our vehicle maintained properly More

The whole sales staff at ciocca was amazing, especially Bicky. He went above and beyond to locate my 2023 ford edge ST and had at it at the dealership the next day! 10 outta 10 recommend everyone to see Bi Bicky. He went above and beyond to locate my 2023 ford edge ST and had at it at the dealership the next day! 10 outta 10 recommend everyone to see Bicky for your next vehicle More

Very friendly and respectful All service staff very informative The company that handles the repair for warranty on tires and wheels takes too long to make a decision would recommend changing warranty informative The company that handles the repair for warranty on tires and wheels takes too long to make a decision would recommend changing warranty service More

The service desk was quite pleasant. I was given a high quality rental for the time period my vehicle was being serviced. No hassles and no complaints. Just great service. I was given a high quality rental for the time period my vehicle was being serviced. No hassles and no complaints. Just great service. More

Jeff Montemurro methodically solved the issue with my vehicle. He was informed and insightful concerning the problem. After it was resolved, a thorough recheck established it was no longer an issue. T vehicle. He was informed and insightful concerning the problem. After it was resolved, a thorough recheck established it was no longer an issue. This was an efficient event. Tom, in scheduling also arranged a loaner for me in advance of my visit. A seamless repair. More

Excellent service from Todd. Extremely nice, courteous to me. He is a 5 star . Did everything my truck needed. Extremely nice, courteous to me. He is a 5 star . Did everything my truck needed. More

Wonderful and friendly staff. Followed up regularly and made the process very easy. Nice folks! Followed up regularly and made the process very easy. Nice folks! More

Professional, friendly, thorough, finished in a timely manner. That is why I continue to travel to get to your service department. I trust them. manner. That is why I continue to travel to get to your service department. I trust them. More

I was Pleased with service appointment everything was completed and service department was Helpful and kept in contact with me completed and service department was Helpful and kept in contact with me More