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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
168 Reviews
Call Service Center (609) 659-0647

168 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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April 29, 2024

I had my new Ford Maverick towed in on a Thursday and was given a 11 am app on Monday. They called me at 10:30 Friday morning and told me it was ready to be picked up. I thought that was great because I did More

by Ffemtdriller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Ffemtdriller, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
April 28, 2024

Staff excellent, knowledgeable and helpful. Liked shuttle service and delivery of car when repair completed. More

by SAYHA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, Sayha! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

Helpful
April 27, 2024

The mobile tech unit came to my house to complete a simple job in a way that was incredibly convenient for me. Very much appreciated. More

by TONYSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Cody
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Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so glad to hear this, Tony! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
April 27, 2024

They are always thorough and good at what they do. I have never had any problems with this location More

by ANDREWSTALTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Helpful
April 27, 2024

I can truly say my experience was really great. Jackie went above and beyond customer service….I arrived early, but she took me anyway. She explained exactly what services I would be receiving, and More

by MCCOY.ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Robert! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
April 26, 2024

Car looks very shined up afterwards drives better doesn’t roll back . Thatnks very much More

by A_I_Paulie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the kind review! We are a bit concerned by your overall star rating. Please let us know what we could've done better to earn a 5-star rating!

Helpful
April 26, 2024

Service was excellent and everyone was pleasant and provided excellent service. You’’ve won me over. More

by BKOPOLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the recommendation, BKopolow! We hope to see you again for all your service needs.

Helpful
April 25, 2024

You have a very professional team. When I bring my car i know everything will be done on time and in the right way. More

by BIRACIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Biracia! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
April 23, 2024

Very courteous and professional. They were able to understand my issues with my vehicle and worked very hard to address them. More

by alexander.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Alexander! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
April 19, 2024

Appreciated shuttle home and delivery of car when repair completed. Staff friendly and very helpful. More

by SAYHA39
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
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