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Ciocca Ford

Quakertown, PA

4.5
1,515 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,515 reviews

March 25, 2020

Jonah was an outstanding sales associate.He kept looking into vehicles until he found the right one for my wife and I. He was Patient and understanding and not pushy or overbearing at all. When looking for More

by BOOKEM244
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pichardo
Mar 26, 2020 -

Ciocca Ford responded

Thank you for sharing your experience with us! We're very glad to hear Jonah could deliver a great experience for you. We look forward to seeing you next time!

March 13, 2020

Service dept. Kevin, was great taking care of me and my motorhome. Changed the engine & got it back to me in a short amount of time. More

by FLCJEC
Recommend Dealer
Yes
Employees Worked With
Kevin Green
Mar 26, 2020 -

Ciocca Ford responded

We're glad to hear it! Thanks for sharing with us!

March 01, 2020

Chris Batori did a fantastic job with helping me get the new truck I needed. The dealership offered a fair price for my trade-in More

by MITCHDBA
Recommend Dealer
Yes
Employees Worked With
Chris Batori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stout, Jason Patterson
Mar 02, 2020 -

Ciocca Ford responded

Thanks, MITCHDBA! We appreciate it!

February 27, 2020

I had a great experience at this dealership. Crystal was very informative and was more than happy to show me as many vehicles as I wanted to see. There was no pressure in making a decision which was really More

by Torrential_pours
Recommend Dealer
No
Employees Worked With
Andy Spengler
Jan 31, 2020 -

Ciocca Ford responded

Thank you for the wonderful review! We're glad to hear Crystal could make your experience a great one! If there's anything else we can do to help, just let us know!

Feb 27, 2020 -

Torrential_pours responded

I have a time sensitive question and I’ve reached out multiple ways and no one has gotten back to me. Was happy with the initial experience but am now wondering what sort of business Ciocca ford operates. Everyone was prompt and very responsive during the purchasing of my vehicle but now the purchase is complete there is no response.

Feb 27, 2020 -

Ciocca Ford responded

We apologize that you have encountered this issue with us. Feel free to call our main line at (215) 536-8600 and ask for general manager Eric Dedig so he can take care of this issue for you. We appreciate your feedback.

February 19, 2020

Great service from great people, simple as that. Got my car inspected and a recall fixed quickly on a Saturday afternoon even though they don't normally handle recalls on weekends. More

by EDWILLIAMS89
Recommend Dealer
Yes
Employees Worked With
Kevin Green
Mar 02, 2020 -

Ciocca Ford responded

We're glad to hear it, Ed! Thank you for taking the time to write us a review!

February 02, 2020

Used Fusion purchase exceeded our expectations We found a used Fusion and are very happy with it. Thank you to Paul Farrington and the whole Ciocca sales team for great customer service in completi More

by TDCLARENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Farrington, Alanna White, Andy Spengler, Daniel Pichardo, Hugh Bristow
Feb 05, 2020 -

Ciocca Ford responded

We're glad to hear our team could take care of everything for you, TDCLARENCE! We look forward to seeing you next time! Thank you for letting us know how we did!

February 01, 2020

Great experience. Jonah was very patient, helpful and knowledgeable. Tom was also incredibly helpful with financing and warranties. It was a stemless and pleasant process. More

by scoobyandcoal
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stout, Eric Dedig, Jason Patterson, Tom Reta
Feb 05, 2020 -

Ciocca Ford responded

We're glad to hear it, scobbyandcoal! Thank you for taking the time to write us a review! If there is anything else we can do to help, just let us know!

January 30, 2020

car repair they did an excellent job as always. I am extremely tired right now and cannot think of any more words to add because I have surveys from all the oth More

by JOANLIELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember but there was a woman at the desk who I gave the payment to and she did an excellent job, too., Hugh Bristow, Tyler Cancel
January 29, 2020

Excellent service Hugh is the best service agent I have ever had at Ciocca through the years. I also had a chance to talk with Mike Henderson and I was very impressed. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Hugh Bristow
Jan 31, 2020 -

Ciocca Ford responded

Thanks, John! Our team strives to provide the best service in the business!

January 29, 2020

We had our best vehicle purchasing experience thus far at Ciocca Ford in Quakertown. Matt and Todd took great care of us. They were both very knowledgable and made sure our experience was fast and easy. Ther More

by AKCALDWELL
Recommend Dealer
Yes
Employees Worked With
Matthew Dymit, Sherah Cooney, Tom Reta
Jan 31, 2020 -

Ciocca Ford responded

Thank you for the wonderful review, AKCALDWELL! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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