Ciocca Ford

Big Mike is the Best I have purchased two cars from Big Mike in the last 10 years. My second one is still going strong with 240,000. Miles on it. It had 88,000. When I I have purchased two cars from Big Mike in the last 10 years. My second one is still going strong with 240,000. Miles on it. It had 88,000. When I purchased it. Honest Salesman at a great dealership. More

Rip offs Horrible experience will never go again.....For the service department. $130 just to look for the issue then try getting more money out of you based o Horrible experience will never go again.....For the service department. $130 just to look for the issue then try getting more money out of you based on what you circled to spend worse case scenario which by all means they try to get. Went there only because my schedule doesn’t allow much time to fix the issue myself however for $130 and what they thought it was, was completely wrong. Don’t know if these are low grade technicians or what but by actually reading and knowing how to read a schematic for the electrical system found the the actual cause was a 2min fix that they want to charge an additional $200 or more for in HOPES of fixing. Place is a joke and if you don’t know much about your vehicle you’re going to get ripped off. They lost me and my families business....hang up if Mike the service Rep tries explaining any kind of issue to you.. More

Ford Taurus SHO Albert assisted my in finding the car I wanted for many years. He was very friendly and knowlegable. The rest of the ciocca team made buying a car eas Albert assisted my in finding the car I wanted for many years. He was very friendly and knowlegable. The rest of the ciocca team made buying a car easy and stress free. Thank you guys! More

Great group Had a really good experience with Ciocca. The online help was great the girl I spoke with had the vehicle out and waiting for my arrival to see it. Th Had a really good experience with Ciocca. The online help was great the girl I spoke with had the vehicle out and waiting for my arrival to see it. The salesman was great. Recommended More

customer service...or lack thereof After contacting three representatives, I never received a reply to my 'simple to answer' question. I also never received a response to the online ch After contacting three representatives, I never received a reply to my 'simple to answer' question. I also never received a response to the online chat this dealership offers. In addition to that, I never received a courtesy call back after speaking to a 'representative' for the fourth attempt. I finally had to show up in person to get the simple answer I was looking for. (Does Ciocca Ford still have the car you were advertising online?) My family has bought 4 cars from this place. lol #pitiful. More

Car is fine, but try getting in touch after the sale. I bought my car at the end of August and received the usual temporary PA registration. After four weeks went by and not receiving the permanent regis I bought my car at the end of August and received the usual temporary PA registration. After four weeks went by and not receiving the permanent registration I tried calling the dealership. Over the past month I have called about 15 times and left over a dozen voicemail messages. I have left messages with three different finance people along with the person at the corporate office that handles titles, and the sales department says they can't help. Guess how my callbacks I have gotten - NONE! They have a good selection and prices can be good, but pray that you never need to get in touch with anyone there after the sale. Voicemails must be deleted by each person without even listening to them. More

New F-250 Superduty Great purchase experience for our new F-250 Superduty! Ciocca had the only one in a large search area that had the options and color we wanted! Mat Great purchase experience for our new F-250 Superduty! Ciocca had the only one in a large search area that had the options and color we wanted! Matt spent the first night with us reviewing the vehicle! Nick went above and beyond to get a price and financing that worked for us, and make the deal. Brian signed all the paperwork, and helped us work in a Ford Extended Warranty at a great price. More

Terrible They wasted my wife’s day off because I ask her to take the car in for couple things the mechanic didn’t do right they told her nothing was wrong unt They wasted my wife’s day off because I ask her to take the car in for couple things the mechanic didn’t do right they told her nothing was wrong until I brought the car back my self and it was then were did find things wrong. It is definitely not the customer service but the actual services of the truck. Very frustrating. More

Terrible service dept. Took my car into CIOCCA service, picked it up 3 weeks later with a bent license plate , a cracked tailight, a new mirror that was put on because there Took my car into CIOCCA service, picked it up 3 weeks later with a bent license plate , a cracked tailight, a new mirror that was put on because there detail guy smashed it into the garage door jamb. After tons of calls to Eric the manager , he finally calls back and then hangs up on me . Good luck if you have to deal with these people, they lie and will cut corners to get your car done . Here is my number if you have any questions -267-784-3323- Tom PS- this dealership has a B rating with the BBB, I wonder why it's not an A More

Easy Car Buying! We were in the market to upgrade into an SUV for our growing family. My friend recommended Ciocca Ford from previously working with them, and we trust We were in the market to upgrade into an SUV for our growing family. My friend recommended Ciocca Ford from previously working with them, and we trusted his opinion. We got hooked up with Ron Grigg, such a easy going guy, with his help we found the perfect SUV for us and will be returning in the future! More