Ciocca Ford

Scheduled maintenance Friendly, attentive, and accommodating to not only my car's needs but my needs as well. I would definitely recommend this service center to a friend. Friendly, attentive, and accommodating to not only my car's needs but my needs as well. I would definitely recommend this service center to a friend. More

The Best Car Buying Experiemce You Cpuld Imagine I didn't know that buying a car could be so easy and pleasant until I recently purchased one with my wife at Ciocca Ford in Quakertown,Pa. The staff, I didn't know that buying a car could be so easy and pleasant until I recently purchased one with my wife at Ciocca Ford in Quakertown,Pa. The staff, beginning with salesman Larry, were so patient, courteous,attentive, and knowledgeable. Larry was very pleasant,personable, and helpful throughout the entire time it took to complete the purchase and finished the deal with advising us that we would not be leaving Ciocca Ford until they provided us with a full tank of fuel.....this after we had already signed the purchase agreement. Kuddos to Larry and the entire team at Ciocca Ford at Quakertown! More

Service turned sale The salesman (Albert Rivera) was very straight forward about everything with me and I appreciate that. I did feel like he was looking out for my inter The salesman (Albert Rivera) was very straight forward about everything with me and I appreciate that. I did feel like he was looking out for my interests. The service side was a bit presumptive with me about getting work completed that I didn't want on my old vehicle that I traded in. As far as my new vehicle I would've been 100% on everything had they thrown in a pair of black running boards on the truck but they couldn't make that part of the deal for some reason. More

Great Service Center I just came in for an inspection for my vehicle and the process of dropping off my car was hassle-free. There was an open recall on the vehicle which I just came in for an inspection for my vehicle and the process of dropping off my car was hassle-free. There was an open recall on the vehicle which Tim said they would fix while the car was there. I was given a rental car, free of charge, for the day. Overall, I'm very happy with the service department at Ciocca Ford. More

Outstanding Service My vehicle brought in for service was an RV not purchased at the dealership. Paul took his time to answer any questions I had and was able to get me i My vehicle brought in for service was an RV not purchased at the dealership. Paul took his time to answer any questions I had and was able to get me in for service the next day. It turned out that warranty work was required. He kept me informed of the status and delivered the vehicle on time as promised.This was my first service experience with Ciocca and I was impressed with how I was treated and others I observed while waiting in line. Paul and the service team did an outstanding job on customer service. More

Terrific Paul changed the color at the last minute. Then he found my garage door opener and mailed it to me. He also set my Bluetooth up in the car Paul changed the color at the last minute. Then he found my garage door opener and mailed it to me. He also set my Bluetooth up in the car More

Flexible negotiating/friendly sales associate I chose 5 stars due to flexibility, and overall negotiation of this dealership. I bought 2 cars total from this dealer. My sales agent was Matt Dymit I chose 5 stars due to flexibility, and overall negotiation of this dealership. I bought 2 cars total from this dealer. My sales agent was Matt Dymit this last time around.. very friendly,prompt,helpful and reliable. I would definitely recommend him for future reference. More

Outstanding Service Department I made an appointment to have work done on my Explorer. The vehicle was taken back on time and I was given a time for the work to be completed. I wa I made an appointment to have work done on my Explorer. The vehicle was taken back on time and I was given a time for the work to be completed. I was notified when the work was completed and the paper work was ready to check out. Outstanding performance by all in the Service Department. Thank you! More

Great service I will recommend this place to any person want to get a great job done to any ford truck, I'm really happy for what they done to my truck I will recommend this place to any person want to get a great job done to any ford truck, I'm really happy for what they done to my truck More

Exceptional Customer Service My service advisor, Mike Kardane, is always most helpful in getting me in on a schedule that meets the limitations my work schedule puts on me. For t My service advisor, Mike Kardane, is always most helpful in getting me in on a schedule that meets the limitations my work schedule puts on me. For this appointment, he also arranged to make sure I'd be able to pick up my vehicle and pay my bill first thing in the morning. More