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Ciocca Ford

Quakertown, PA

4.6
1,440 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,440 reviews

May 25, 2023

This is the worst service center ever. Won't finish repairs on our car. Now they can't get our rental covered per our purchased warranty. Don't call back when promised. Don't deal with Zan More

by kerrymerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Batori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane
Jun 02, 2023 -

Ciocca Ford responded

Kerry, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (215) 398-6778 and speak to one of our managers so they can assist you. We appreciate your feedback.

May 07, 2023

Very good experience. Got what we wanted at predtermined price. Mark is a true professional. More

by niren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Schmaling
May 10, 2023 -

Ciocca Ford responded

Niren, finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

March 10, 2023

I had a great experience with Ciocca Ford with my 2023 Maverick. Chris B was on top of every part of the process! From my trade-in to answering questions after hours, Ciocca Ford crushed it. Thanks team! More

by bmoffit1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Batori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Feland
Mar 13, 2023 -

Ciocca Ford responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 16, 2022

Great experience with the entire dealership. From Peter Puglia to the Sheehan’s everything was awesome. More

by coachtuohy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Puglia, Jerry Sheehan
Sep 23, 2022 -

Ciocca Ford responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

May 17, 2022

Ciocca Ford is one of the fairest dealerships around. I would highly recommend anyone buying a car from them! More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pichardo
May 20, 2022 -

Ciocca Ford responded

Thank you for the great review, Bob! We hope to see you again soon at Ciocca Ford of Quakertown!

April 30, 2022

Kristopher was our salesman. He was very patient, answered all our questions, and was very knowledgeable. He was great to work with and made the car buying experience at Ford a p More

by kmarkowitz515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Ciocca Ford responded

Thank you for the excellent review. We're glad our team could assist you and get you in a new vehicle! We hope to see you again soon.

February 05, 2022

Always great to deal with Ciocca, Doug is top notch. Will return when I need a new vehicle. More

by pav431974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Bailey
Feb 07, 2022 -

Ciocca Ford responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 12, 2022

Very helpful and understanding staff. Will definitely be back when it’s time to upgrade again. More

by Tylerzapach8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Feland
Jan 17, 2022 -

Ciocca Ford responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

December 29, 2021

Kristopher Gerald was our salesman and he was great. A very personable guy and we were happy with the trade value of our 2001 BMW Z3 and the purchase price of the 2003 Ford Mustang GT Premium. More

by Dianz Ty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Ciocca Ford responded

We're happy to hear it! Thanks for taking the time to share your experience with us! If there's anything else we can do to help just let us know!

December 29, 2021

Ciocca Ford was interested in making sure that questions were answered. If I had a concern, they addressed it with the goal of customer satisfaction. More

by S. M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Ciocca Ford responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

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