Ciocca Ford

Fixed the original problem I took my truck in for service because I noticed a coolant leak. It was small but on a 2 year old truck there shouldnt be any leaks. I had previously I took my truck in for service because I noticed a coolant leak. It was small but on a 2 year old truck there shouldnt be any leaks. I had previously taken my truck to ciocca for an inspection which turned into a water pump and a radiator replacement. As a result this coolant leak was nothing more than a hose clamp that had come loose. So 4 out of 5 stars since this trip was due to error on their part. I appreciate the dealer being honest about it and giving me a loaner for the day and for that I will return. More

Nice experience The recall was completed correctly and quickly. The Roush 670 tune was also installed and works so much better than the 627 tune. It is totally differ The recall was completed correctly and quickly. The Roush 670 tune was also installed and works so much better than the 627 tune. It is totally different car now. More

Repair Department Fantastic customer service. An absolute pleasure to deal with all the way around. Very accommodating to my schedule as well. I have bought multiple Fantastic customer service. An absolute pleasure to deal with all the way around. Very accommodating to my schedule as well. I have bought multiple vehicles from this dealer and have been very happy with the attention to detail every time. More

Excellent service Mike in service was absolutely the best .very knowledgeable, and caring,knew what he was doing had everything ready for me,absolutely no wait time ren Mike in service was absolutely the best .very knowledgeable, and caring,knew what he was doing had everything ready for me,absolutely no wait time rental car was ready for me when I got there.excellent service Mike keep up the great work More

Walked in wanting a mustang and then drove away with one. The whole process went very smoothly and we received all the information we needed. We ended up within our budget and our sales associate paul helped The whole process went very smoothly and we received all the information we needed. We ended up within our budget and our sales associate paul helped us in every way possible to get the best deal. More

The other shop couldn't fix it.. I had a problem with my 2011 F-150 that I purchased used @ Ciocca Ford over 3 years ago. I call my local shop to get it fixed. They had worked on it I had a problem with my 2011 F-150 that I purchased used @ Ciocca Ford over 3 years ago. I call my local shop to get it fixed. They had worked on it for 3 days (same problem). I called Mike K. @ Ciocca service center we talked about what was going on. He asked if I would like to get the truck in for service. The service and warranty work that was done to my truck. FAR exceeded what I thought would be done. Work that was done that was not even talked about. I got my truck back . And its like a new truck. Thank You Ford for a great service team...... More

Service Visit Professional & friendly visit. Mike Kardane explained all the required maintenance procedures for my visit. Mike also notified me as soon as my vehi Professional & friendly visit. Mike Kardane explained all the required maintenance procedures for my visit. Mike also notified me as soon as my vehicle was ready. More

Service Staff was very courteous and knowledgeable and provided satisfaction to every service details. Waiting area provided adequate seating and compliment Staff was very courteous and knowledgeable and provided satisfaction to every service details. Waiting area provided adequate seating and complimentary snacks.The service was done timely. Dealership is highly recommended. More

2017 Escape Recently purchased a 2017 Ford Escape at Ciocca Dealership in Quakertown. Ron listened to our needs in what we wanted and it was a great experience. Recently purchased a 2017 Ford Escape at Ciocca Dealership in Quakertown. Ron listened to our needs in what we wanted and it was a great experience. Thanks Ron! More