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Ciocca Ford

Quakertown, PA

4.6
1,441 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,441 reviews

December 29, 2021

Ciocca Ford was interested in making sure that questions were answered. If I had a concern, they addressed it with the goal of customer satisfaction. More

by S. M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Ciocca Ford responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

December 01, 2021

Radiel Ventura Has S star sales excellence Eric Dedig GM Radiel Ventura Has S star sales excellence Eric Dedig GM Has 5 Star Manager Excellence More

by Lds1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Eric Dedig, Radiel Ventura
Dec 06, 2021 -

Ciocca Ford responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 11, 2021

Picked up my F250 Super Duty on Saturday. Everyone was very helpful. Whole process was enjoyable, was kept informed of the whole process from ordering to delivery. Made sure we received everything we want More

by Martin.homan5876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pichardo
Oct 25, 2021 -

Ciocca Ford responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 30, 2021

Purchased a new Explorer from Radiel. It was a great experience. He was friendly, willing to find me what I wanted, and not the least bit pushy. I test drove a lot of over vehicles and dealth with num More

by Albert
Recommend Dealer
Yes
Employees Worked With
Radiel Ventura
Jul 06, 2021 -

Ciocca Ford responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

May 10, 2021

This is Todd and Karen B. We just purchased a 2020 Jeep Wrangler Sahara from Jacob at Ciocca Ford. Besides loving the jeep and the deal, Jacob was great to work with. Just a nice and trustworthy salesman t More

by thebrodies5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob-sales
May 17, 2021 -

Ciocca Ford responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

April 27, 2021

Transparent and open to negotiations. Super team of people (Kris, Eric, Zach and Jeremy) were all focused to meet my financial terms openly and honestly More

by Ranger2021
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stout, Eric Dedig
May 03, 2021 -

Ciocca Ford responded

We're happy to hear it! Thanks for taking the time to share your experience with us! If there's anything else we can do to help just let us know!

April 21, 2021

My wife and I purchased a 2018 Escape from Ciocca Ford of Quakertown. We are very pleased with our purchase and Jonah was friendly, knowledgeable and helpful. Tom in Finance, explained everything in detail More

by Chris K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager, I can't remember his name also came over to welcome us and answer any questions we might have.., Tom Reta
Apr 26, 2021 -

Ciocca Ford responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 01, 2021

Not happy...I know I bought a used car..but it had 2 issues In the first 2-3 weeks...got a flat the next day.. was flat when I woke up the morning after buying it...now the heated seat won't work..I los More

by dianeg135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristopher Gerald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Reta
Mar 08, 2021 -

Ciocca Ford responded

We apologize for your experience with our dealership. Customer service is our top priority, and we'd like to correct this issue for you. Please feel free to contact one of our managers at (215) 536-8600 so they can help you with this matter. We appreciate your feedback.

Mar 08, 2021 -

dianeg135 responded

What issue would you like to correct..

December 06, 2020

I have been searching for “ the right car” for months. Visited Ciocca Dealership, not prepared to purchase, just looking. Kris, the salesman really listened to me and helped me find what I really More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Ciocca Ford responded

Thanks for taking the time to write us a review! We're glad our team could deliver a great experience for you. Let us know if there is anything else we can do to help!

December 05, 2020

I was treated with class and dignity throughout the entire process. I would recommend them 100 percent . I felt like they made me like family More

by cindijacobs914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Stout, Daniel Pichardo, Radiel Ventura
Dec 14, 2020 -

Ciocca Ford responded

Thanks for taking the time to write us a review! We're glad our team could deliver a great experience for you. Let us know if there is anything else we can do to help!

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