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Ciocca Ford

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.5
1,563 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,563 reviews

September 25, 2025

Stephanie Good was very professional and helpful. Service Dept. was good but I was annoyed that they charged me additional for the supplies they used, , cloths,gloves, etc. That cost should have bee More

by MAINECOON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Ciocca Ford responded

Thank you for your review and for recognizing Stephanie’s professionalism and helpfulness — we’re glad to hear she made a positive impression! We also appreciate your feedback regarding the service charges. We understand your frustration about the additional fees for shop supplies. While it’s a standard industry practice, we know it can feel unexpected if not clearly communicated up front. We appreciate your business and hope to continue earning your trust with every visit. If you have any further questions or concerns, please don’t hesitate to reach out.

September 24, 2025

Service advisors were very communicative and straight to the point. Service was quick and painless. More

by TMANDRACCHIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 25, 2025 -

Ciocca Ford responded

Thank you for the great feedback! We're glad to hear our service advisors kept things clear and efficient for you. It's always our goal to make your visit as quick and painless as possible—we appreciate you choosing us!

September 24, 2025

Completed requested work accurately and when promised. Unsure of misc fees charged though. Service personal friendly and patient. More

by strongwoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Ciocca Ford responded

Thank you for your feedback! We're glad to hear the work was completed accurately and on time, and that our team was friendly and patient. We appreciate your note about the miscellaneous fees—if you have any questions or would like clarification, please feel free to reach out. We're here to help!

September 24, 2025

Car had a sensor issue and they got me right in, had the parts on hand and fixed right away More

by karen.smith18951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Ciocca Ford responded

Thanks for the great review, Karen! We're glad we could get you in quickly and resolve the sensor issue without delay. It's always our goal to provide fast, reliable service—and we’re happy to hear everything went smoothly. Safe driving, and we’re here if you ever need anything else!

September 23, 2025

Stephanie is the best! .Great to work with Always Pleasant and easy to talk to ! More

by EAGLESFAN066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Klement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Henninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Ciocca Ford responded

Thank you so much for the kind words! We couldn’t agree more — Stephanie truly is the best! We're glad to hear she made your experience pleasant and easy. We'll be sure to pass along your compliments to her. Thanks again for taking the time to share your feedback!

September 22, 2025

Chris Batori and the staff at Ciocca Ford of Quakertown put me into the new truck I wanted within days of my inquiry. It was not in current inventorry and by the end of the week the deal was completed and More

by ARNIE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Batori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Ciocca Ford responded

Hi Arnie, Thank you for the great review! We're thrilled to hear that Chris and our team at Ciocca Ford of Quakertown were able to get you into the exact truck you wanted so quickly. It’s always our goal to make the process smooth and efficient, and we’re glad we could deliver for you. Enjoy your new truck, and thank you again for choosing us!

September 21, 2025

It was a great experience, Cory quickly found several vehicles that were in line with what we were looking for and helped us select the best for us. More

by rmacadam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Gerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McNulty
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Sep 22, 2025 -

Ciocca Ford responded

Thank you so much for the kind words! We're glad to hear Cory was able to quickly find the right options and help you select the perfect vehicle. It’s always our goal to make the car-buying experience smooth and enjoyable. We appreciate your business and hope you love your new ride!

September 21, 2025

Spent $951 to fix a problem. Wasn’t convinced I needed the fix they suggested. Still have the problem. They said it was resolved. More

by GOOD4USPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Maley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Ciocca Ford responded

Thank you for your feedback. We’re sorry to hear that your issue wasn’t fully resolved and that you’re still experiencing problems. We understand how frustrating that can be, especially after investing in repairs. Please contact us at (215) 536-8600 at your earliest convenience—we’re committed to making this right. Thanks again for bringing this to our attention.

September 20, 2025

Brought my truck in for a recall and inspection. Recall wasn’t done and today my check engine light came on. My bill was very expensive and now I have to find out why my check engine light came on. More

by BLING77RUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Good
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Ciocca Ford responded

Thank you for sharing your experience. We’re very sorry to hear about the issues you’ve encountered following your visit. It’s definitely not the experience we want for our customers. We take your concerns seriously and want to make this right. Please reach out to us directly at (215) 536-8600 so we can review your service details, address the recall issue, and help diagnose the check engine light as quickly as possible. We appreciate your feedback and hope to regain your trust.

September 20, 2025

All my service needs are met with Care at Ciocca Ford. Prices have risen crazy high but the quality is there More

by JOELOVESBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Klement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Henninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Ciocca Ford responded

Hi there, Thank you for your honest and thoughtful review! We’re glad to hear that your service needs are being met with care and that you’re satisfied with the quality we provide. We understand concerns about rising costs and truly appreciate your continued trust in our team at Ciocca Ford. We're always here to deliver the best service possible.

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