Back

Ciocca Ford

Quakertown, PA

4.6
1,463 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
Contact Dealership

780 S West End Blvd

Quakertown, PA

18951

Directions

By Type

Showing 1,463 reviews

November 02, 2016

Buying an F150 made easy We found the employees of the dealership to be very professional, friendly, and accommodating. They couldn't do enough to make sure everything we want More

by WESSNERDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Dymit, Diana Weber, Jimmy Breslin
November 02, 2016

"Flat Tire" After running over a spike and blowing out my tire in Quakertown, I walked in," without an appt". I just purchased my vehicle in June and thought mayb More

by CUTEZY2790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
November 01, 2016

Excellent service! Great customer service. They were able to get me in on a Saturday to replace my tire. I would recommend this dealership to friends and family! More

by TSD131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
October 31, 2016

Inaccurate time I was told my oil change would take 45 minutes. It took just shy of 2 hours. I wouldn't care if it was 2 hours if that was the amount of time you told More

by JenPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kardane
Oct 31, 2016 -

Ciocca Ford responded

Hi Jen, Thank you for the review. We appreciate you taking the time to let us know so we can get better at assisting our customers. Your visit does sound out of the ordinary compared to our usual experience. We will look into the situation and make sure we address your concern properly. Thank you again.

October 31, 2016

Recent Purchase Experience I dealt with Mike Blackmon who was very knowledgeable and professional. Due to our experiences with Mike from prior sales on other vehicles we also r More

by NANCYANN.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Blackmon, Caleb Wisler
October 31, 2016

Warranty work Worst dealership and service I've ever had to deal with in my life. Definitely don't put there customers first and try to make you pay for stuff that More

by kevinjmc06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
October 27, 2016

Outstanding Service and employees We have had our Winnebago Motorhome (Ford F53 chassis) serviced there several times. Dealt mostly with Paul Werner who was great. Got the work done ve More

by Joe Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
October 27, 2016

Thank you! Had to make an emergency appointment on a very busy Monday for them. Not only did they squeeze me in but they took me home & picked me back up. Mike More

by TTRACEY2
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Greg - driver, Mike Kardane
October 27, 2016

Service was performed in a timely manner and everyone was very courteous and helpful. I would use this dealership again and also refer family and friends as More

by DHAWKINS1140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wehner, Tim Adams
October 27, 2016

Service w no issues I deal w Michael Kardane and he's the consummate professional, yesterday I popped in for " the works" on my fleet vehicle and as always he gets me in More

by SMCGEEHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
...
64
...