Ciocca Ford

They made my car run and feel like a NEW car. Great !!! Mike Kardane went above and beyond what was his normal day. He made sure all the problems with the car were being addressed. He went way beyond what Mike Kardane went above and beyond what was his normal day. He made sure all the problems with the car were being addressed. He went way beyond what he had to do and got ALL issues corrected and most of all he stayed late one night to make sure I had a loaner car for the warrantee work he instructed the technicians to accomplish. I thought I would be charged a small fortune but only had to pay for about 1/2 of the work that was done. I couldn't believe my eyes when I saw the final bill. The extended warrantee was a blessing and the fact that he and the technicians performed all the work at that time instead of waiting for the car to break down again, blew my mind. This IS the place for my service needs and Mike Kardane was a fantastic Service Advisor. More

Replaced wheel bearing due to noises and inspection. The service continues to be good the technicians and managers are very congenial. A couple of things and these may be beyond the control of the manag The service continues to be good the technicians and managers are very congenial. A couple of things and these may be beyond the control of the managers: 1. I called last Thursday and expressed safety concerns due to the noise and asked if I could bring it in for a ten minute analysis just to let me know that it was safe to drive. I was denied and the earliest he could see me was the following Monday. I drove the weekend not knowing if the car was safe. Maybe if you could free up a person in instances like this just to give the driver piece of mind while waiting for an appointment. 2. I was quoted in the $300 dollar range but the bill was over $500. Maybe impossible to nail the price down a little closer I'm not sure. More

Small maintenance stop Went in for The Works oil change everything went smooth was out in under 1 hour. Tim my advisor was very friendly and knowledgeable about service need Went in for The Works oil change everything went smooth was out in under 1 hour. Tim my advisor was very friendly and knowledgeable about service needs More

My day at Ciocca. Called for an appointment for an oil leak. They told me bring it in. Dropped it off. Picked it up a couple days later, no sweat. No cost to me, all wa Called for an appointment for an oil leak. They told me bring it in. Dropped it off. Picked it up a couple days later, no sweat. No cost to me, all warranty or recall work. Easy as pie. More

Great Dealership I'm not a big fan of dealerships in general when buying a vehicle, but Ciocca was about the best I've dealt with yet. I would buy here again! I'm not a big fan of dealerships in general when buying a vehicle, but Ciocca was about the best I've dealt with yet. I would buy here again! More

Deal buying experience ever!! I started out a month ago looking for a used pickup truck. I stop in to look at some 2014 f350. I spoke with Matt sales representative, was a great e I started out a month ago looking for a used pickup truck. I stop in to look at some 2014 f350. I spoke with Matt sales representative, was a great experience. Super nice not , low pressure, very knowledgeable of what he was selling. Search many options for financing. By the end of the day I had a new pickup. I had such a great experience, I went back a month later to buy my wife a brand new f150. They did not have the color she was interested in. Matt look high and low, far and wide for the right one. Pretty sure most of the north eastern US. They found the right truck brought it in and took great care of us again. 110% above and beyond what the needed to. Thank you , I will See you on the next one!! More

Good quote and on time service I was having trouble with the transmission on my ford truck f150. I took the truck to Ciocca service and they diagnosed the problem. The quote for the I was having trouble with the transmission on my ford truck f150. I took the truck to Ciocca service and they diagnosed the problem. The quote for the transmission replacement was fair and the repair was done on time. More

Outstanding service My service advisor was Tim Adams. He was very easy to work with and answered all of my questions completely. The service was completed at the promis My service advisor was Tim Adams. He was very easy to work with and answered all of my questions completely. The service was completed at the promised time and seemed to be cleaner than when I dropped the car off. More

Fast and accurate repairs My truck had multiple suspension problems which were accurately diagnosed and repaired by the Ciocca service center. The manager Paul helped in getti My truck had multiple suspension problems which were accurately diagnosed and repaired by the Ciocca service center. The manager Paul helped in getting the extended warranty to cover the repairs. They took good care of my vehicle. More