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Ciocca Ford
Quakertown, PA
1,463 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,463 reviews
September 03, 2016
Great people They were friendly and Ron was not pushy which to me is huge when car shopping I hate when the salesmen are basically begging you to buy the car!!! Ro They were friendly and Ron was not pushy which to me is huge when car shopping I hate when the salesmen are basically begging you to buy the car!!! Ron was funny and was great with joking with myself and my family!!! More
by KRISTYCRESSMAN
Verified CustomerEmployees Worked With
Razy (not sure of spelling) really nice kid liked chatting with him, Ron Grigg, Mark Lawless, Caleb Wisler
September 03, 2016
Gears The service manager was very professional and understood the issue that I was having with my differential gears. He consulted with the technician whic The service manager was very professional and understood the issue that I was having with my differential gears. He consulted with the technician which was very knowledgeable. The work was performed quickly and the technician took the time to show the old parts identifying the issues. Very pleased with the service. I haven't reinstalled my differential yet but I'm confident that the problem I had has been resolved. More
by Shelby GT500
Employees Worked With
Seth was my technician. , Mike Kardane
September 01, 2016
Excellent My trucks windows had numbers on them. I could not remove them. Ciocca Ford replaced all the affected glass. The glass and workmanship were first rat My trucks windows had numbers on them. I could not remove them. Ciocca Ford replaced all the affected glass. The glass and workmanship were first rate. I am very satisfied with the results More
by DIANA199
Employees Worked With
Tim Adams
August 31, 2016
great Paul was on top of the problem from the start and keep me informed of all warranties that ford covers for 2015 transit van thanks , again Paul was on top of the problem from the start and keep me informed of all warranties that ford covers for 2015 transit van thanks , again More
by CIPRESSICONTRACTING
Employees Worked With
Paul Wehner
August 30, 2016
Loyal Customers If you need or want a car and hate dealing with annoying salespeople then you need to go to Ciocca Ford Quakertown! From the showroom to the service c If you need or want a car and hate dealing with annoying salespeople then you need to go to Ciocca Ford Quakertown! From the showroom to the service center you will find men & women that bend over backwards to satisfy your needs. Everyone is treated with respect and kindness. More
by JACKIEBARTON18
Employees Worked With
Mike Blackmon, Mark Lawless, Caleb Wisler, Mike Kardane
August 30, 2016
There when I needed them. I was far from home when the engine on my explorer would not accelerate. I phoned the dealer that I had bought the explorer. Dean in the service depar I was far from home when the engine on my explorer would not accelerate. I phoned the dealer that I had bought the explorer. Dean in the service department let me know what it was and how to nurse it to where I was going. His repair shop was too far for me to go so he called Ciocca Ford to get me in there. Tim Adams could not have been more helpful. The explorer was fixed and we were back on the road in less than an hour. I would definitely tell anyone in that area to see Tim, he will treat you right. More
by Ray S
Employees Worked With
Tim Adams
August 29, 2016
Oil Change Quick, easy, courteous. Had vehicle back within an hour. Booked appointment online. Very easy and convenient. Tim took me out to the car to discuss r Quick, easy, courteous. Had vehicle back within an hour. Booked appointment online. Very easy and convenient. Tim took me out to the car to discuss recommendations. Great Service! Will visit again! More
by JPSTUHR
Employees Worked With
Tim Adams
August 28, 2016
Terrible I went to the dealer to check a new 2017 Explorer and to have an appraisal on my current vehicle. My 1st intention was to have an idea of price and I I went to the dealer to check a new 2017 Explorer and to have an appraisal on my current vehicle. My 1st intention was to have an idea of price and I didnt go to the dealer to buy it on my first visit, what I had made it clear beforehand to the internet manager as well as to the salesperson as soon as he collected all my data. As they came in with the numbers, I was very disappointed with the appraisal of my car, $4,000 less than I had an offer from another dealer. After that, came the sales manager who just wanted to know when I would buy that car in order for him to make a better deal. One more time I told him that I never buy a car in an impulse. Those words turned both sales personnels off. 😟😟😟 They didn't even bother giving me their business cards, that"s why I am not able to NAME them...how good and professional sales the sales team were 😟. I live 45 miles from there and I went out of my way to go to your dealership for being treated so POORLY!!!!!! #worstserviceever #nevergotothisdealeragain More
by Riopreto
Employees Worked With
Salesperson and Sales Manager with no business card ( saw their names looking the pictures ), Mark Lawless, Devin Kroll
August 26, 2016
Great experience his is a very nice place to do business .I came to Ciocca Ford because it had the best price.so I drove 30 miles to save a few thousand dollars on a n his is a very nice place to do business .I came to Ciocca Ford because it had the best price.so I drove 30 miles to save a few thousand dollars on a new ford Focus for my wife.When I got there I was treated like a old friend.(my first time there)Everyone was warm ,helpful and friendly.I am sorry that they are so far away because I would like to take advantage of all the free perks that come along with the purchase of a car with Ciocca Ford. More
by 57DEE57DEE
Employees Worked With
simpson, Ed Simpson, Matthew Dymit, Mark Lawless, Caleb Wisler
August 24, 2016
Excellent Service The service team at Ciocco Ford under promised and over delivered. They stamped "customer waiting" on my service order and got me in and out in about The service team at Ciocco Ford under promised and over delivered. They stamped "customer waiting" on my service order and got me in and out in about 1 hr and 15 minutes for my 30,000 mile check up. More
by MGURO
Employees Worked With
Paul Wehner
