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Ciocca Ford

Quakertown, PA

4.6
1,463 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 1,463 reviews

August 24, 2016

Sales staff were top notch My husband and I would recommend dealership. The sales force was great to work with, they explained everything and we had a lot of laughs along the wa More

by Eileen L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kane, Eric Baldwin
August 24, 2016

New Car My husband and I were looking to move from a chevy to a ford. Since Ciocca has both dealerships, they made the transition as easy as possible. We love More

by JulieW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Schwoyer, Jimmy Breslin
August 22, 2016

Towed to facility for service My car was towed here on a Saturday and work was completed by Monday. Tim and Liz were very friendly and accommodating when I was stuck in Doylestown More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Heath, Justin Stranere, Tim Adams
August 20, 2016

All around great staff! Rami (my sales rep) was very personable and helpful. He followed up with everything he said he would do in a prompt manor. I had to wait a little w More

by FREYFIXES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lawless, Jimmy Breslin
August 19, 2016

Don't buy the service agreement I did my 15k checkup and was billed for oil change even though I had a free oil change left. I had to catch this upon checkout. Also, I bought a 90k s More

by DCALD1145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Blackmon, Caleb Wisler, Diana Weber, Mike Kardane
Aug 27, 2016 -

Ciocca Ford responded

Thank you for the review. We are sorry the service team missed crediting your oil change. We are glad to hear it was taken off right away for you. Please feel free to stop by and speak to any of our finance managers about what your plan covers in detail. We apologize that they could not get to the spot immediately for you, the service center had quite a few appointments that day and they were not able to address it when you mentioned it at the end of your visit.

August 18, 2016

Hardworking The sales staff went out of their way to find me a truck that fit my budget. Upon finding it they still tried to get me the best deal possible. More

by INSTEEP19
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stout
August 18, 2016

Mike Kardane the best.Fast and easy. No issues. Mike Kardane the best. Fast and easy. No issues. Waiting area for service needs further upgrade, Check out VW waiting area further South on 309 as an More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
August 17, 2016

Used Truck I found the used truck I wanted on the internet. I emailed them and got a call back in a few minutes. They gave me a fair price and a fair trade. It o More

by ASHERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kane, Eric Baldwin, Albert Rivera
August 17, 2016

State inspection service Done in a one hour time frame appointment. Very good. To satisfy the twenty five word minimum, I shall continue to reply...very good, very good! Go More

by SCS1104COL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
August 17, 2016

State inspection and lube and oil The work was done efficiently and professionally. We were notified of possible problems that would need to be dealt with in the future, which we appr More

by DOGSANDBEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
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