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Ciocca Ford
Quakertown, PA
1,463 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,463 reviews
July 29, 2016
An amazing experience From the moment we walked into the dealership we were taken care of. Everyone from the salesmen, GM, and financial department were friendly, personabl From the moment we walked into the dealership we were taken care of. Everyone from the salesmen, GM, and financial department were friendly, personable, professional, and respectful of what we needed and could afford in a vehicle. More
by Anonymous
Verified CustomerEmployees Worked With
Ag , Paul Farrington, Jimmy Breslin
July 28, 2016
very happy having just had my entire engine replaced, bought new right front tire not too long ago, same tire defective and had to replace, Ford did not charge m having just had my entire engine replaced, bought new right front tire not too long ago, same tire defective and had to replace, Ford did not charge me for the newest tire. Treated extremely fairly, very happy!! More
by SBOSTONBULL
Employees Worked With
service mgr at soudertown
July 28, 2016
Keept me in the Ford Family I look at a competitors SUV. I had a deal on an inbound unit when I took one last look at Ciocca Ford. I do not have a lot of free time as I travel ou I look at a competitors SUV. I had a deal on an inbound unit when I took one last look at Ciocca Ford. I do not have a lot of free time as I travel out of state for work. The dealship was busy and it was a Saturday. The Team at Ciocca worked extremely hard to keep my business and impressed my wife and daughter. My wife and daughter both had to leave for work and the team was accommodating with rides for both. The experience was great. More
by TerryRoche
Employees Worked With
Joe Kane, Mark Lawless, Devin Kroll
July 28, 2016
Good prices and easy to deal with I just bought a 2016 F150. This is the 4th New Ford that have bought from Ciocca Ford. Josh was my salesman for all 4 cars purchased. I just bought a 2016 F150. This is the 4th New Ford that have bought from Ciocca Ford. Josh was my salesman for all 4 cars purchased. More
by SIMMONS71
Employees Worked With
Josh Schwoyer, Mark Lawless
July 28, 2016
Satisfied I had transmission issues with my focus. When I called I was able to get the car in the next day. It was taken care of. The service manager Tim explai I had transmission issues with my focus. When I called I was able to get the car in the next day. It was taken care of. The service manager Tim explained exactly what happened an was fixed. Thankyou More
by JOYMURR
Employees Worked With
Tim Adams
July 28, 2016
Trade/purchase This is the second car I bought from this dealership. Both experiences have been positive. I would recommend his location to others. The staff is f This is the second car I bought from this dealership. Both experiences have been positive. I would recommend his location to others. The staff is friendly and knowledgable and the pricing is fair! More
by KRISTAL.R.SOCK
Employees Worked With
Paul Farrington, Joe Kane, Mark Lawless
July 27, 2016
Replaced a defective battery Justin did a great job and communicated during the entire process. My battery was replaced and everything is working correctly. He deserves a big rai Justin did a great job and communicated during the entire process. My battery was replaced and everything is working correctly. He deserves a big raise. More
by Onceandano
Employees Worked With
Tim Adams
July 27, 2016
SOLD! Ciocca Ford of Quakertown exceeded my expectations with their customer service and communication during my new vehicle purchase. Ron did a great job Ciocca Ford of Quakertown exceeded my expectations with their customer service and communication during my new vehicle purchase. Ron did a great job sourcing a vehicle to meet my specific requirements and their professionalism/customer service far exceeds any other dealer in the Greater Lehigh Valley Area. Lastly, their competitive pricing makes negotiating much more streamlined and there really is a legitimate reason why this dealer (and Ron) continue to receive such high marks! More
by LAUERDR
Employees Worked With
Ron Grigg, Joe Kane, Mark Lawless
July 27, 2016
never paid attention to complaint Wrote detailed complaint of car lurching after coming to a dead stop. Happened six times in two days after previous complaint was supposedly rectifie Wrote detailed complaint of car lurching after coming to a dead stop. Happened six times in two days after previous complaint was supposedly rectified. Tech took car out for a spin and said it seemed fine. Kept car all day and did not call till after 5PM that they could find no problem. That was because they never bothered to read the issues in the complaint. Driving the car around at constant speed of 25 MPH by tech was stupid. Of course they couldn't find the problem. Had they read the complaint about lurching after a dead stop, AND not let the car sit there most of the day till they could get to it- although it was dropped off the night before, they might have located the issue(s). This was the third time car was brought back for same issues, and still not fixed. Days and days wasted. Last time for this dealership. Hopefully I can find a competent dealer nearby. This one is certainly not competent. This was the second time out of three that they could not find problem. By the time they found the previous problem, it was so bad, that transmission had to be completely overhauled- gouges and scoring all inside the transmission. Had they listened the first time it was brought in, instead of insisting there were no error codes, therefore there could be no problem- transmission would not have been so bad. Now they again tell me there are no error codes and tech took car for a spin and it seemed ok, so therefore the six times in two days that the car lurched on me, must have been my imagination. Yea, just like the first time I brought it in with problems. By the way, prior to overhaul of transmission and finding of gouges and scoring- they checked for error codes, and found none- yet they still are insisting that there would be error codes if there was a problem. They obviously do not learn from their mistakes. More
by thestatman22
Employees Worked With
Mike Kardane
July 27, 2016
Not Satisfied / No Ciocca Promise!!! To make a long story short, They did not deliver on what was promised. I will never purchase or sevice a car at any of these dealerships. Sad to say, To make a long story short, They did not deliver on what was promised. I will never purchase or sevice a car at any of these dealerships. Sad to say, becasue I purchased a Truck just in March of 2016. More
by Unhappy/Disapointed
Employees Worked With
Spoke with Ford Dealership GM, and also dealt with Allentown Subbru Service Dave., Tim Adams
