Ciocca Ford

AIR BAG RECALL AND STATE INSPECTION Had two appointment for two different vehicle both were done satisfactory and on time . Bought three car from this dealer and was satisfied with the c Had two appointment for two different vehicle both were done satisfactory and on time . Bought three car from this dealer and was satisfied with the car sales and service GOOD JOB More

Vehicle breakdown service new 2016 Fusion Lost all throttle pedal response while driving, was able to get it to dealer, they replaced the bad part(s) and had it back to me the new 2016 Fusion Lost all throttle pedal response while driving, was able to get it to dealer, they replaced the bad part(s) and had it back to me the same day More

outstanding Customer service ,work done,mood, personality all Absolutely outstanding the mechanic named Seth was absolutely fantastic to talk to everyone was ver Customer service ,work done,mood, personality all Absolutely outstanding the mechanic named Seth was absolutely fantastic to talk to everyone was very friendly and helpful More

Great experience When we had a problem they checked it out and what they thought was the problem was corrected very quickly and at no inconvenience to us. We were trea When we had a problem they checked it out and what they thought was the problem was corrected very quickly and at no inconvenience to us. We were treated very graciously and I am going to have a good relationship with this dealership. More

Very thorough as always I had an issue with my door and of course the issue did not occur when I pulled into the service center. Tim was diligent and patient. He kept worki I had an issue with my door and of course the issue did not occur when I pulled into the service center. Tim was diligent and patient. He kept working with me until the issue occurred so that he could make sure it got taken care of. More

Simple, Easy, Comfortable Set up appointment for inspection and routine maintenance... Easy Greeted professionally ... Definitely Communicated with regarding duration of serv Set up appointment for inspection and routine maintenance... Easy Greeted professionally ... Definitely Communicated with regarding duration of service while I waited... As Expected Follow up on completion... Complete More

Everyone treated me Excellent . The moment I got there , I felt a helped & fast too . I have been to a lot of Ford shop , But this one wins my satisfaction . The moment I got there , I felt a helped & fast too . I have been to a lot of Ford shop , But this one wins my satisfaction . More

Service on work vehicle Paul did a great job! Got me in and out in a timely manner. I just could not believe how many pieces of paper I received for a receipt 11 pages f Paul did a great job! Got me in and out in a timely manner. I just could not believe how many pieces of paper I received for a receipt 11 pages for an oil change and rotation. Very detailed story book. Overkill in some areas just an opinion. More

Justine is the man!!! Customer service at the ciooca dealership is hands down the best I have ever experienced. My service advisor Justine was on point. He went above and b Customer service at the ciooca dealership is hands down the best I have ever experienced. My service advisor Justine was on point. He went above and beyond to fix my car. I live 60+ miles away from ciooca. I will purchase my next vehicle from this dealer because of the great customer service from the service department. Thanks to everyone in the service department More