Ciocca Ford

Stellar service as always I have always dealt with Michael Kardane, and no matter my vehicle's issue he has ALWAYS exceeded my expectations in dealing w the issue quickly and I have always dealt with Michael Kardane, and no matter my vehicle's issue he has ALWAYS exceeded my expectations in dealing w the issue quickly and correctly, and believe me I'm not easy to please. Trainsmission problems, ordinary tire and lube maintainance, flat tire that needs replacement in a moments notice, BOOM no problem, Michael Kardane does it all. Michael Kardane is very good at what he does, and I'd never hesitate to refer him to others I know, I'm that confident in him.. For outstanding service, by someone who is always prompt, courteous, and most importantly gets it right the first time, Michael Kardane is an asset to the Ciocca service dept. More

Excellent experience!! Very friendly. Every thing was explained well and very professional. Also had a chance to speak to the service manager. Again, nothing but courteous Very friendly. Every thing was explained well and very professional. Also had a chance to speak to the service manager. Again, nothing but courteous and helpful. More

Excellent t experience Friendly staff great service! They fixed exactly what I wanted done nothing more for a great price. Theresa was friendly and did a great job and answ Friendly staff great service! They fixed exactly what I wanted done nothing more for a great price. Theresa was friendly and did a great job and answered all my questions. More

Very good service & helpful explaining & verifying Maint Agr I scheduled my vehicle for maintenance, when I arrived I asked if they could also do my state inspection. Without any hesitation I was accommodated. I I scheduled my vehicle for maintenance, when I arrived I asked if they could also do my state inspection. Without any hesitation I was accommodated. I had been receiving numerous notices from Ford Company that my warranted was expiring. This was upsetting because we purchased the extended warranty when we bought our 2014 Explorer. I asked Mark, the service tech, if I needed to go to the dealership to clear this up. He said, but before you go there, let me take a look at what's in the computer. He printed my warranty, explained the details including length of warranty. We did not have make a trip to the dealership, because he was willing to check our warranty and verify expiration date. This is exceptional Customer Service. More

Excellent sales team Helpful, friendly and professional sales team. A pleasure doing business with this dealership. Everyone was very accommodating, including bringing in Helpful, friendly and professional sales team. A pleasure doing business with this dealership. Everyone was very accommodating, including bringing in a car from another dealership. More

Service Bought my '16 Escape for oil change and inspection/emissions. Prompt and efficient attention from the service Mgr Mike K. Job well done with excellent Bought my '16 Escape for oil change and inspection/emissions. Prompt and efficient attention from the service Mgr Mike K. Job well done with excellent customer service! More

Professional, Friendly, Timely Easy to deal with friendly, professional and technically competent. The Ciocca Ford of Quakertown Service Team did a great job of estimating communica Easy to deal with friendly, professional and technically competent. The Ciocca Ford of Quakertown Service Team did a great job of estimating communicating and executing the work on my truck. The service staff is always helpful, courteous and works to provide economical, complete service. Great service team. More

Unexpected Pleasant Experience Ciocca is completely different from all other service centers. From the moment you drive into the service bay, until the moment you leave, everyone tr Ciocca is completely different from all other service centers. From the moment you drive into the service bay, until the moment you leave, everyone treats you with courtesy and makes you feel welcome. They took care of all my concerns and made sure I understood everything that was done, and recommended, to/for my vehicle. Awesome staff. Highly recommend Ciocca Ford Service for your car repair needs. More

Cioca experience My salesman did a good job finding the vehicle I was looking for. The purchase and financing experience was quick and easy. The follow up after the sa My salesman did a good job finding the vehicle I was looking for. The purchase and financing experience was quick and easy. The follow up after the sale could be better. I felt like after I took delivery they were done with me. There were some minor problems with the paint when I took delivery. Their collision center did an excellent job making things right. More

Above and Beyond! Ciocca is THE BEST!!!! Mike Kardane is AWESOME. I had an expired registration card. He went out of his way, and called my insurance company to get me Ciocca is THE BEST!!!! Mike Kardane is AWESOME. I had an expired registration card. He went out of his way, and called my insurance company to get me a new card, within minutes! He didn't want me to be inconvenienced. I am always treated with respect at Ciocca Ford. Mike also explains, in detail , my car inspection report. He even saved me money! He's a GEM!!! More