Ciocca Ford

Great Service It was a pleasure dealing with Mike K. from our phone call on the way home from Cape May, NJ to being able to get our Ford Escape serviced at such a s It was a pleasure dealing with Mike K. from our phone call on the way home from Cape May, NJ to being able to get our Ford Escape serviced at such a short notice. Arriving at 8:45 AM we had expected to wait an hour or more, what a surprise when Mike came out 37 min. later and said we can be on our way back to the Jersey shore. Mike has always been a pleasure to deal with and will keep us returning again and again. More

Big Mike was great to work with Mike was great. No hard sell. Stayed with what was important to me. In the end I realized I didn't need the King Ranch and bought the Lariat instead. Mike was great. No hard sell. Stayed with what was important to me. In the end I realized I didn't need the King Ranch and bought the Lariat instead. More

Tim Adams is the best! I write specifically in praise of Tim Adams, my CSR for service on my 2016 Fusion. I was greeted promptly upon arrival in Quakertown, and my expectat I write specifically in praise of Tim Adams, my CSR for service on my 2016 Fusion. I was greeted promptly upon arrival in Quakertown, and my expectations were all met, PLUS some! I came in for a Ciocca Promise Oil Change, and an state inspection, after only leasing the car for 5 months. There was a mismatch between the inspection month sticker and my lease month initiation. Tim said, "NO PROBLEM , if you wish, we'll make them match!" AND he DID! - without even charging me for the sticker! I was outta there in less than one hour! I am so grateful. Great job! More

Leaky tire I have been completely amazed with the level of service that I have received from this service department so far. Eveyone from Paul in service to Greg I have been completely amazed with the level of service that I have received from this service department so far. Eveyone from Paul in service to Greg giving me a courtesy ride, they have gone above and beyond. Thank you More

Great experience I had a great experience leasing a vehicle at this dealership. Everyone was friendly and professional. The process went smoothly and I appreciated how I had a great experience leasing a vehicle at this dealership. Everyone was friendly and professional. The process went smoothly and I appreciated how quick it was completed. More

First experience at Ciocca dealership I found my first experience using the Ciocca Ford Service Center very satisfying. I scheduled an appointment on line and wanted to get an oil change. I found my first experience using the Ciocca Ford Service Center very satisfying. I scheduled an appointment on line and wanted to get an oil change. I arrived for my appointment and was greeted by many nice people. All were anxious to help me. Once I checked in with the service rep, I was assigned a specific person to help me with the process. He was very courteous and asked if I had any other concerns. Once he knew of my other concerns he made note of them to make sure the mechanic was on the same page. After a brief wait my oil was changed, I received a free alignment and brake check, and my small concern was fixed with no charge! Hats off to all those who I met and had the fortune to speak with! Good Job!! More

Great experiance! I was originally going in to purchase my lease vehichle and drove off in a 2016 model! They had great incentives and Matt was especially patient and l I was originally going in to purchase my lease vehichle and drove off in a 2016 model! They had great incentives and Matt was especially patient and listened to all my finacial concerns. They kept pointing out all the great incentives, 7yr/75k warranty was too good to pass on! It was a great experiance! More

Took the time to identify the root cause. the service team, took the time to identify the root cause of my ac problem and Tim went to bat for me to get the repair and loaner care covered under the service team, took the time to identify the root cause of my ac problem and Tim went to bat for me to get the repair and loaner care covered under warranty. He kept my informed with status updates every day. Well done More

Excellent service in a really friendly atmosphere Dealership team could not have been more helpful. I was really well treated by all the Staff. Particular kudos to Brian and Nick (finance), but eve Dealership team could not have been more helpful. I was really well treated by all the Staff. Particular kudos to Brian and Nick (finance), but everyone was great. Pricing was straightforward - their price was straight up and good. Have been back for a couple of additional items and was treated as a really valued customer More

F350 Service Paul is easy to work with. Did his best to get me in and out in short order. He handled my service with very short notice. Paul is easy to work with. Did his best to get me in and out in short order. He handled my service with very short notice. More