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Ciocca Ford

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.5
1,577 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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780 S West End Blvd

Quakertown, PA

18951

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Showing 800 service reviews

November 08, 2025

Stephane is very professional and listens to my concerns and successfully addresses them. She is very knowledgeable and understanding. More

by VASKO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Ciocca Ford responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 07, 2025

To be honest my Appointment was for 9:20 and for inspection and emissions. An oil change. I didn't leave the service area until 12:20. I have 18000 miles on my F150. The tires did not have to be r More

by BMOLL5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
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Nov 07, 2025 -

Ciocca Ford responded

Thank you for sharing your feedback. We’re sorry to hear that your recent service visit took longer than expected and that there was some confusion about the services performed. Your time is important to us, and we want to ensure every visit is handled efficiently and transparently. If you’d like to discuss your experience further, please don’t hesitate to reach out to our service management team at (215) 536-8600.

November 07, 2025

Stephanie Good very knowledgeable about the service options. All personnel very friendly and professional. Thankful for the coffee and water that was complimentary More

by CHINKLE.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Ciocca Ford responded

Thank you for the review! We’re happy to hear you had a great experience with Stephanie, and that you found everyone friendly, professional, and helpful. We’re also glad you enjoyed the complimentary coffee and water! We appreciate your kind words and look forward to seeing you again.

November 07, 2025

The dealer ship has been good with my truck for when I got it inspected a couple of days ago and I thank them More

by TOM_DYSON2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Katra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Ciocca Ford responded

Thank you, Tom! We appreciate you taking the time to share your experience and are glad to hear our team took good care of your truck during your inspection. We look forward to seeing you again at your next visit!

November 06, 2025

They are so helpful and helped me with any questions thank you and will d be back More

by KRISTI12381
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Good
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Nov 07, 2025 -

Ciocca Ford responded

Thank you, Kristi! We’re so glad our team was able to assist you and answer all your questions. We truly appreciate your kind words and look forward to welcoming you back again soon!

November 05, 2025

Cannot say enough about the sales and service department. We will remain customers for the future. More

by CHRFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech is not available on list
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Nov 06, 2025 -

Ciocca Ford responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 05, 2025

No pressure. Asked what I Wanted on the truck. Very courteous. Would recommend your dealership More

by JRL1950
Recommend Dealer
Yes
Employees Worked With
Cory M.
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Nov 06, 2025 -

Ciocca Ford responded

Thank you very much for such a great review, JRL! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 04, 2025

Great friendly helpful service -- got everything done in one visit Friendly and personal touch More

by CHRISBURRELL55
Recommend Dealer
Yes
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Nov 05, 2025 -

Ciocca Ford responded

Hi Chris, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 31, 2025

Tom Redd was amazing, easy process all around. Would definitely recommend him to anyone! I will definitely be using them for any new trucks in the future More

by adm0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Redd
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Nov 04, 2025 -

Ciocca Ford responded

Thank you for the great feedback! We’re thrilled to hear Tom made the process so easy and enjoyable for you. We truly appreciate your recommendation and look forward to helping you with your next truck in the future!

October 29, 2025

Friendly, good communication Staff were all friendly and kept me informed og the work status. I was there for a recall on my 2014 Ford Fusion More

by arosport
Recommend Dealer
Yes
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Oct 30, 2025 -

Ciocca Ford responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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