Back

Ciocca Ford of Quakertown - Service Center

Quakertown, PA

3.7
713 Reviews

713 Reviews of Ciocca Ford of Quakertown - Service Center

Sort by
January 24, 2020

Service was fine. They should consider cleaning the windows, dash, and vacuuming car. Washing the car would be a nice feature for all service performed More

by MARYHELENBOYD
Recommend Dealer
Yes
Employees Worked With
Kevin Green
January 24, 2020

Great tire price, even better service!! Kevin Green was a greet help. He delivered what he promised. He helped me find the tires that I wanted, and they look great at a great price! I als More

by HEROCAPUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver Greg, Kevin Green
January 22, 2020

Quick service/Friendly staff Been going there for years. Would not go anywhere else. They are informative and trustworthy. I had to get an aftermarket cover put on the back of my More

by snowdog715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh Bristow, Kevin Green, Brian Burdick, Tyler Cancel, Deira M, Allison Octaviano
January 21, 2020

Hugh was extremely knowledgeable and helpful when I needed my brakes replaced . Felt like my expedition was in great hands . The follow up during the day was amazing ! More

by CHATTALA
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
January 21, 2020

The team was very helpful and attentive to getting me Checked in and out quickly. Kevin was very friendly and when I picked up the car made sure that all my expectations had been met. More

by Francis.sharp
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow, Kevin Green, Gar Webb
January 21, 2020

Always very fast and friendly, I’ve waited twice while my oil is done, always very accommodating since I live out of state. Great work! More

by S.TABBIA
Recommend Dealer
Yes
Employees Worked With
Allison in service , Hugh Bristow, Kevin Green
January 20, 2020

Very disappointed with my service this time. I brought my vehicle in for an oil change. I was encouraged to have the tires rotated and easily agreed. When I left the station, in a very snowy day, my pressure More

by kweidner56
Recommend Dealer
No
Employees Worked With
Kevin Green
Jan 20, 2020 -

Ciocca Ford responded

kweidner56, we apologize for your experience with our service department. We take your concerns seriously and will have someone reaching out to you soon to correct the issue. Thank you for your feedback.

January 17, 2020

The service was reasonably quick, the waiting room was well stocked, and the employees were very nice, you could tell they cared about you and your vehicle. More

by Keith Falcone
Recommend Dealer
Yes
Employees Worked With
Stephanie Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Green
Jan 20, 2020 -

Ciocca Ford responded

Thanks for the great review, Keith! Let us know if we can help with anything else!

January 17, 2020

Hugh went out of way to help me with my Lincoln MKS on a warranty claim. The whole process of getting my vehicle serviced at Ciocca Ford of Quakertown was outstanding. More

by tcotton
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
Jan 20, 2020 -

Ciocca Ford responded

We're glad Hugh could take care of everything for you! Thanks for taking time to write us a review, tcotton!

January 16, 2020

Brian was incredibly helpful with my first service at Ciocca. He went the extra mile to help pick up my vehicle at work to finish the service. Thanks Brian and Ciocca Ford. More

by LENNYWELCH
Recommend Dealer
Yes
Employees Worked With
Brian Burdick
Jan 20, 2020 -

Ciocca Ford responded

We're very glad to hear it, Lenny! Thank you for taking the time to write us a review!