Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ciocca Ford of Quakertown - Service Center
Quakertown, PA
713 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
713 Reviews of Ciocca Ford of Quakertown - Service Center
Sort by
January 15, 2020
Overall a Wonderful service experience. I Will definitely return for all my future service needs. I was pleasant greeted by service manager upon arrival and she explained the entire service appoi definitely return for all my future service needs. I was pleasant greeted by service manager upon arrival and she explained the entire service appointment and kept me updated throughout. More
by patrick.starzecky
Verified CustomerEmployees Worked With
Deira M
January 14, 2020
very friendly place to do business, seemed to genuinely care about their customers! when i bought my truck was the easiest car buying experience ive had, the service team has been great when i went back fo care about their customers! when i bought my truck was the easiest car buying experience ive had, the service team has been great when i went back for service! More
by aswallace911
Employees Worked With
Paul Farrington, Hugh Bristow
January 14, 2020
When we had a problem following work that was performed, Tyler and the service department went to great lengths to make everything right. We appreciate everything they did and the way they handled the sit Tyler and the service department went to great lengths to make everything right. We appreciate everything they did and the way they handled the situation. More
by Roncraigjr
Employees Worked With
Gar Webb, Brian Burdick, Tyler Cancel
January 13, 2020
I am satisfied with the professionalism of these service writer and technicians that have worked on my vehicles. I will continue to recommend this dealership to my friends and family. writer and technicians that have worked on my vehicles. I will continue to recommend this dealership to my friends and family. More
by Rsherer203
Employees Worked With
Daniel Pichardo, Kevin Green, Tyler Cancel
January 13, 2020
I purchased my truck in June. I was happy with the experience. No pressure. I was glad to get a fair price on the trade and a fair price on the new truck. It has only needed oil changes so far. Overal experience. No pressure. I was glad to get a fair price on the trade and a fair price on the new truck. It has only needed oil changes so far. Overall good experience. More
by PJC712
Employees Worked With
Deira M
January 12, 2020
The service department took immediate care of us once they realize that our problem was serious. From service manager to the shop the people we dealt with were curtious, responsive and were dead on with they realize that our problem was serious. From service manager to the shop the people we dealt with were curtious, responsive and were dead on with initial analysis. Sincerely thankful The Finacchio's More
by rebecca.finacchio
Employees Worked With
Kevin Green
January 11, 2020
Scammers that take advantage of the customer and try to cover it with fake concern later. They worked on my car multiple times (at least 3 separate times and multiple days each) in the spring charger me cl cover it with fake concern later. They worked on my car multiple times (at least 3 separate times and multiple days each) in the spring charger me close to $4000. Came back at the beginning of this year for maintenance items and was told that there was signifiant rust damage to the frame. They recommended that I shouldn't put any more money into the vehicle and start looking into buying a new one. There was significant rust damage, but that amount does not just appear in less than a year. Not once during the multiple visits the previous spring did they ever mention rust and claimed they performed their multipoint inspection each visit. I could have used that $4000 to purchase a new vehicle had they told me, but now I have a car that can only be sold for parts. More
by Purplekiwi
Employees Worked With
Tyler Cancel
