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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

3.7
713 Reviews

713 Reviews of Ciocca Ford of Quakertown - Service Center

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January 15, 2020

Overall a Wonderful service experience. I Will definitely return for all my future service needs. I was pleasant greeted by service manager upon arrival and she explained the entire service appoi More

by patrick.starzecky
Recommend Dealer
Yes
Employees Worked With
Deira M
January 14, 2020

very friendly place to do business, seemed to genuinely care about their customers! when i bought my truck was the easiest car buying experience ive had, the service team has been great when i went back fo More

by aswallace911
Recommend Dealer
Yes
Employees Worked With
Paul Farrington, Hugh Bristow
January 14, 2020

When we had a problem following work that was performed, Tyler and the service department went to great lengths to make everything right. We appreciate everything they did and the way they handled the sit More

by Roncraigjr
Recommend Dealer
Yes
Employees Worked With
Gar Webb, Brian Burdick, Tyler Cancel
January 13, 2020

I am satisfied with the professionalism of these service writer and technicians that have worked on my vehicles. I will continue to recommend this dealership to my friends and family. More

by Rsherer203
Recommend Dealer
Yes
Employees Worked With
Daniel Pichardo, Kevin Green, Tyler Cancel
January 13, 2020

Hugh and the team were amazing and did the best to get me what I needed. Will definitely be coming back for more service soon More

by JAYPB2002
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow, Kevin Green
January 13, 2020

Excellent service by calling me to come in a week ahead of my appointment, when some cancellations had occurred.This worked out well for me. More

by rhartz
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
January 13, 2020

I purchased my truck in June. I was happy with the experience. No pressure. I was glad to get a fair price on the trade and a fair price on the new truck. It has only needed oil changes so far. Overal More

by PJC712
Recommend Dealer
Yes
Employees Worked With
Deira M
January 13, 2020

They did a good job and were helpful and polite. Got done with my truck while we waited in reasonable time. Did what I requested. More

by JANE
Recommend Dealer
Yes
Employees Worked With
Hugh Bristow
January 12, 2020

The service department took immediate care of us once they realize that our problem was serious. From service manager to the shop the people we dealt with were curtious, responsive and were dead on with More

by rebecca.finacchio
Recommend Dealer
Yes
Employees Worked With
Kevin Green
Jan 13, 2020 -

Ciocca Ford responded

Thank you for the great review! We're glad to hear the service team could get everything taken care of for you! Let us know if anything else comes up that we can help with!

January 11, 2020

Scammers that take advantage of the customer and try to cover it with fake concern later. They worked on my car multiple times (at least 3 separate times and multiple days each) in the spring charger me cl More

by Purplekiwi
Recommend Dealer
No
Employees Worked With
Tyler Cancel
Jan 13, 2020 -

Ciocca Ford responded

Purplekiwi, we apologize for your experience with our dealership. We'd like the opportunity to help correct this for you. Please feel free to call us at (215) 536-8600 and speak to general manager Eric Dedig about your experience so he can help. Thank you for your feedback.

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