Ciocca Ford of Quakertown - Service Center

Realignment of wheels I purchased tires and did a wheel alignment about a month ago. I noticed that the steering wheel was not straight even though the vehicle tracked stra I purchased tires and did a wheel alignment about a month ago. I noticed that the steering wheel was not straight even though the vehicle tracked straight down the road. Took the vehicle back and they corrected the steering wheel alignment at no cost. Very satisfied with work even though I had to take a second trip. The service department are extremely friendly and helpful. I would have no issue recommending them to anyone. More

Very pleased. Very clean work. Very polite. They can't do enough for me. My contact counter person was supper. I am approximately 25 miles from the service/ dealers Very clean work. Very polite. They can't do enough for me. My contact counter person was supper. I am approximately 25 miles from the service/ dealership, and will travel there for all my needs on my, 2014 F150 pickup, although I could go to two other dealerships that are closer. VERY PLEASED. More

Pleased as usual. As usual I am always pleased with the work done and the friendliness of the staff. The car is ready within the time promised. Also they let me know As usual I am always pleased with the work done and the friendliness of the staff. The car is ready within the time promised. Also they let me know of upcoming service needs. More

Professional, courteous, fast, friendly, efficient, thorough Service adviser, Mike Kardane is the consummate professional. He knows cars, recognizes customers, solves problems and makes sure that everything is Service adviser, Mike Kardane is the consummate professional. He knows cars, recognizes customers, solves problems and makes sure that everything is taken care of. He takes the time to assist the customer in every way possible, and is able to resolve even the most problematical issues. If your service department had a dozen Mike Kardanes, you would undoubtedly double or triple your business. Even if the dealership's prices may be higher than local repair shops, it is more than worth the extra cost to know that Mike Kardane is not only working with you, but working FOR you. I have owned many new cars (including a new Camaro, two new Cadillacs and a new Mercury Grand Marquis- and never did I feel that the dealership "had my back" the way that Mike Kardane makes you feel. Really love your dealership!! More

Customer satisfaction guaranteed With all the companies I work with, Ciocca stands out the most for customers satisfaction! From the collision center Phil Walter,service Tim Adams an With all the companies I work with, Ciocca stands out the most for customers satisfaction! From the collision center Phil Walter,service Tim Adams and sales Kevin Acevedo. All these gentlemen had the most respect, kindness and their courteousness shown through their service. It would be nice if more companies would practice this work ethic and not put the value of $ first. Rick Hujcs More

Fantastic!!!! Always a fantastic experience at Ciocca Ford! The employees are friendly. Mike Kardane is always awesome to deal with! Greg, the shuttle bus driver Always a fantastic experience at Ciocca Ford! The employees are friendly. Mike Kardane is always awesome to deal with! Greg, the shuttle bus driver is great, as well! More

Oil Change I stopped in without an appointment and was interested in getting a quick oil change and tire rotation done as I was between appointments for my work. I stopped in without an appointment and was interested in getting a quick oil change and tire rotation done as I was between appointments for my work. The staff was very accommodating and took my request and quickly placed me into the rotation for the services I needed. I was in and out with completed work in seventy minutes. I feel quite comfortable suggesting this company to any and all who want dealership quality and professional workmanship for their car. More

Number 1 service As always I am never dissapoointed with the the service or customer service! Than you for all the great work! I have been dealing with your service de As always I am never dissapoointed with the the service or customer service! Than you for all the great work! I have been dealing with your service department for a number of years for this very reason! More

First time to service department All went very well as there were no surprises. The work was also completed on time. I will check here first before going anywhere else. All went very well as there were no surprises. The work was also completed on time. I will check here first before going anywhere else. More