Ciocca Honda of Harrisburg

Pleasant experience! Buying a car is an intimidating experience for me but it turned out to be a pleasant one! Alex was wonderful to work with. He listened to what I wante Buying a car is an intimidating experience for me but it turned out to be a pleasant one! Alex was wonderful to work with. He listened to what I wanted and the constraints that I was working within! He was respectful and very friendly. I was pleased with the car I drove off in! I would recommend Ciocca to friends! More

Awesome Great overall experience. Very efficient and so easy to work with. From the website and online specialist we spoke with to the signing of the final pa Great overall experience. Very efficient and so easy to work with. From the website and online specialist we spoke with to the signing of the final paperwork, the process was simple and pressure free! Phil is very knowledgeable and friendly. More

Great deal Ciocca Honda was able to take our 2010 CRV with negative equity and upgrade us to a newer and nicer 2012 CRV. The best part was that our monthly paym Ciocca Honda was able to take our 2010 CRV with negative equity and upgrade us to a newer and nicer 2012 CRV. The best part was that our monthly payment only increased about $40 a month. Newer car, lower miles and only raise my payment slightly. I'll take that deal every time. More

New Car Overall this was a great experience, Phil did an awesome job at explaining all the details and getting everything ready for us. I would definietly rec Overall this was a great experience, Phil did an awesome job at explaining all the details and getting everything ready for us. I would definietly recommend this dealership to my family and friends. More

Purchasing a new vehicle I met Mark Shellenberger at the Auto show in Harrisburg, Pa. I was thinking of purchasing a new Honda Hybrid Accord and Mark was the Salesman in char I met Mark Shellenberger at the Auto show in Harrisburg, Pa. I was thinking of purchasing a new Honda Hybrid Accord and Mark was the Salesman in charge. He knew everything about the car and how it operated. In about 2 weeks after that I paid a visit to Ciocca Honda and met with Mark. I was trading in a 2007 Corvette and after taking a test drive in the Honda we discussed trade in value for the Corvette. Both parties agreed on price and it was a done deal. I would recommend Ciocca Honda to anyone. Darrell L Miller Sr More

Accord EXL Excellent sales and service at Ciocca Honda. Quick,efficient, and experienced sales rep. I would recommend Mark to everyone. Great place to purchase a Excellent sales and service at Ciocca Honda. Quick,efficient, and experienced sales rep. I would recommend Mark to everyone. Great place to purchase a new car! More

Thanks Phil I love working working with Phil! He knows his stuff and he gets things done and done right! I love working with him and will continue to go to him fo I love working working with Phil! He knows his stuff and he gets things done and done right! I love working with him and will continue to go to him for cars! More

Excellent Customer Service My husband and I had done our research prior to visiting Ciocca Honda but had not made up our minds about what kind of car we wanted. Our Sales Associ My husband and I had done our research prior to visiting Ciocca Honda but had not made up our minds about what kind of car we wanted. Our Sales Associate, Alex Weisberger, gave us information on Hondas in general, as well as specific models. I was most appreciative of the fact that he clearly explained features and patiently answered our many questions. After speaking with him, we felt confident that we would purchase a Honda. After test driving two models, we made our decision to purchase a CRV. Neither my husband nor I expected to make a purchase after visiting only one dealership, but quite honestly, there was no reason to look anywhere else. I would recommend Ciocca Honda without hesitation, not only for the quality of the car, but also because of the customer service. Alex was one of the best sales professionals we've encountered. In our experiences in all types of retail, Alex was one of the most knowledgeable, professional and respectful representatives. He was patient with us as we took time to make our final decision. Tony Kertulis helped us with our payment plan, and like Alex, he clearly delivered information that may have otherwise been confusing for someone without an in depth understanding of cars and the financing process. He listened to our concerns and made suggestions based upon our specific needs as drivers. There was nothing negative about our experience. More

A Genuine, Customer-Focused Approach I wasn't planning on buying a car, until a hailstorm totaled my Honda Pilot. My insurance company provided me with a list of comparable vehicles, whic I wasn't planning on buying a car, until a hailstorm totaled my Honda Pilot. My insurance company provided me with a list of comparable vehicles, which is how I found Ciocca Honda. Sean Solomon was able to answer my initial questions on the phone, so I made the hour long drive to Harrisburg to check it out. Well worth the trip. I met Phil Young who walked me through the sales process. When a couple of issues came up, Phil and Sean were able to smack them down with ease. They actually paid attention to what I told them I was looking for, and they were able to put it together for me. I've never been a fan of the car buying experience as practiced by most people. In fact, I've conducted seminars around the world on how people can and should improve their sales processes. But these guys actually walk the walk. They deliver a genuine, customer-focused approach to car buying. Highly recommended. More

Leasing a Honda Fit I had a great experience at Ciocca Honda recently. I was in the market to either buy a used car or lease a new car. I was driving an older SUV but w I had a great experience at Ciocca Honda recently. I was in the market to either buy a used car or lease a new car. I was driving an older SUV but wanted to down-size while still having enough space to carry the necessary materials for my job as well as my children. Morgan Reynolds did a great job of listening to my 'requirements' and selecting a car that was just right. His knowledge of the Honda vehicles allowed him to pair me with a Honda Fit, which I had never even considered before. He took the time and went over all of its features with me and was excellent at answering any questions that I had. In addition, he also discussed the pros and cons between buying a used vehicle and leasing a new one. I had never leased a vehicle before so this was extremely helpful. Matt Cole also did a great job with going over what loans were available to me and how best to finance my new purchase. I am very happy with my Honda Fit. I have dealt with other dealerships before (Saturn, Kia) and found Ciocca Honda to be by far the best. All of the staff was very friendly from the first time I stepped onto the lot until I left with my new car. I would highly recommend Ciocca Honda to anyone and will certainly be purchasing my cars from them in the future! More