Ciocca Hyundai

My first experience with Ciocca was as pleasant as new car buying can be with the endless paperwork. Phil was professional and went above and beyond in retrieving items I had forgotten to remove from my trade in.

I leased another Sonata and was very pleased with my salesman Phil Rotzell. My previous Sonata was a great vehicle and all the staff at Ciocca Hyundai have been excellent to work with, from sales and service and parts.

I leased another Elantra and was very happy with the attention I received from Craig Hower and the manager. The lease deal was done by my son and Ciocca was very professional in taking care of me when I came in to pick it up. I highly recommend this dealership - friendly, knowledgeable and professional.

Very satisfied with the service I received. I am very excited about my new Tucson and Evan did a great job with getting me a fair deal!

If I could have left zero stars I would have. Tried and tried not to leave this negative review hoping Ciocca would do the right thing. Didn't happen. I even have a family member who worked there so I was torn. My car, which was a lease from Ciocca was at their collision center. It was declared totaled. My insurance company was calling me daily saying they were trying to arrange for the vehicle to be picked up and Ciocca was not getting back to them. They gave me the name of the person they had spoken to and they also left them follow-up messages daily. I called; still Ciocca delayed. I made it clear I was going to be beyond the approved days the insurance would pay for a storage fee at Ciocca. The insurance agent warned me this is a scam garages run. They run up the bill as much as they can. Sometimes the insurance pays it. Sometimes the customer has to pay it. I had to pay a little under $500 in storage fees out of my pocket. Spoke to Ciocca about this repeatedly; they repeatedly promised they would look into it and get back to me. Never called me back each time. Because a family member worked there we have purchased or leased at least 6 cars there. I will never bring them my business again. They completely ripped me off.

Traded in a 2016 Honday Odyssey and purchased a 2021 Palisade from Evan Packer at Ciocca Hyundai. The sales experience was very professional. Evan was very knowledgeable about the vehicle and was a pleasure to work with. He followed up periodically while we were making our decision, but was not pushy for a sale. Overall very happy with the Palisade and our purchase from Ciocca Hyundai.

I received very good help in every aspect I was very pleased with the courtesy and respect I received.I was very pleased with Jamir his enthusiasm and sincerity in helping me understand leasing better and the rest of the staff were very Is helpful also..

This place is very unprofessional. I should have known better because I bought a car from Ciocrca Ford and had an unpleasant experience there too. So I make an appointment in the morning for the evening. I am running early and give them a call to let them know. When I show up Phil greets us and attempts to find the vehicle. He comes back and says he's not sure where the car is. Are you kidding me? You have known for hours that I would be there to check out this car and you never once thought to track it's whereabouts? So he thinks maybe it's being detailed so he hops in the car and says he'll be back. So at this point 35 minutes has passed and I went to the the sales desk where 3 guys are standing around. I told them I am about to leave. So one of them calls Phill and says he's on his way back which leads me to believe they found the car. Phil returns with no clue where this car might be. At this point we part our ways .

If you are looking to buy a car ...Please go to Ciocca Hyundai in Quakertown. Dan DaSilva was my salesman and he was such a pleasure to work with. He made it happen and im driving a brand new car! Thanks Dan your awesome!!!

We just drove home car #3 from Ciocca Hyundai and Phil Rotzell was our sales person all 3 times. What a great, hassle free experience! Phil is a pressure free sales person and always seems to find us that “perfect” car. In my case, that’s no easy task because I usually have a really long “must have” list but he never fails to find a car that checks all the boxes. And the great experience doesn’t stop with the Sales Department. The Service Department is top notch too. In my opinion, the Ciocca Service Department is the best in the area! These are the reasons why Ciocca is our Dealer and why we keep coming back.