
Ciocca Hyundai
Quakertown, PA
By Type
697 Reviews of Ciocca Hyundai
We cannot be more pleased with our car buying experience at Ciocca Hyundai. The entire staff is well trained and personable. One reason we chose Ciocca is our past experiences with the service department as at Ciocca Hyundai. The entire staff is well trained and personable. One reason we chose Ciocca is our past experiences with the service department as well as auto purchases not to mention our satisfaction with Hyundai vehicles. A special note regarding our sales person Deiry. She is a pleasure to work with, very informative, never pressuring and a wonderful person. We highly recommend Deiry and Ciocca Hyundai. More
Dan desilva was a great person to deal with Did not push me into buying anything and answered all my questions highly would recomend people to him me into buying anything and answered all my questions highly would recomend people to him More
Dealership is extremely helpful in my decision to buy a car. They did not push me into a decision. They just left me make my own decision in my own time. They answered questions explain things promptly I w car. They did not push me into a decision. They just left me make my own decision in my own time. They answered questions explain things promptly I would strongly recommend them. More
I took our 2021 Palisades to Ciocca Hyundai to address some rattling noise coming from the rear passenger side wheel well. They didn't have the parts in stock, so I had to come back. When I returned, they some rattling noise coming from the rear passenger side wheel well. They didn't have the parts in stock, so I had to come back. When I returned, they replaced the wrong side! They addressed the driver's side while the work order clearly listed the passenger side. So, I had to go back AGAIN. After they "addressed" the correct side, it still didn't fix the problem. Other work needed to be done, parts not in stock again, and now I need to go back a THIRD time. Third time's a charm.... well not entirely. While they finally fixed the rear strut issue, I also asked them to check our steering column because it makes a weird rubbing sound. They handed me my keys, said the car was done, and they never even looked at the steering issue (even though it was listed on the work order). And good luck getting a call back from a manager. I would not recommend Ciocca Hyundai to anyone, as they clearly have demonstrated to be incompetent and asleep at the wheel. I'll happily take my business elsewhere going forward, and I suggest you do the same as well. More
If you're in the market for a new car, you need to go see Dan Dasilva at Hyundai Ciocca of Quakertown! Dan is super friendly and personable and made my car buying experience a breeze. After discussing what I Dan Dasilva at Hyundai Ciocca of Quakertown! Dan is super friendly and personable and made my car buying experience a breeze. After discussing what I was looking for, he showed me several cars, and then we test drove a few. Once I decided which car I wanted to purchase, Dan worked with his finance team to quickly get me approved for financing. Everything was explained to me in a way I could easily understand. I had driven my dad's truck to the dealership, so Dan arranged for another staff member to follow me to my dad's home to drop off his truck, and then drive me back to the dealership. I drove home in my brand-new Hyundai Kona that day. Dan and his team went way above and beyond! More
DO NOT TRUST THEM. SHADY. FIRST VEHICLE I WANTED TO BUY NEEDED $6OOO. WORTH OF WORK WHICH I WAS TOLD UP FRONT BUT THEY STILL WANTED $10,000 FOR A 2015 DODGE CARAVAN S SHADY. FIRST VEHICLE I WANTED TO BUY NEEDED $6OOO. WORTH OF WORK WHICH I WAS TOLD UP FRONT BUT THEY STILL WANTED $10,000 FOR A 2015 DODGE CARAVAN SE. WHICH IS A STRIPPED DOWN MODEL 2ND CAR WHICH I ENDED UP PURCHASING WAS DEFINETLY A MISTAKE. HAD IT HOME 4 DAYS AND THE CHECK ENGINE LIGHT WENT ON AND THEY WANT ME TO PAY $179. FOR A DIAGNOSTIC TEST. YES IT WAS BOUGHT WITH NO WARRANTY BUT SERIOUSLY. THE VEHICLE WAS BROUGHT UP FROM THEIR PHILLY LOCATION AND WAS FILTHY. IT WAS RAINY THE NIGHT I PURCHASED IT SO I DIDNT PAY ENOUGH ATTENTION TO THE DETAILS. I SPENT HOURS CLEANING THE INSIDE. WINDOWS DISGUSTING. STORAGE AREAS STILL HAD GARBAGE IN THEM AND STICKY WITH FOOD AND DRINKS. NEVER EVER AGAIN WILL I BUY FROM A CIOCCA DEALER. More