Ciocca Kia of Ewing
Ewing, NJ
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677 Reviews of Ciocca Kia of Ewing
Baited on price for a lease They baited me with their preliminary phone (they reached out to me) call that I could get into a lease of a Kia sorento EX AWD 6cyl. for 244.00USD. They baited me with their preliminary phone (they reached out to me) call that I could get into a lease of a Kia sorento EX AWD 6cyl. for 244.00USD. They also, tried to up sell me after knowing I was looking for a specific price (give or take a little). The finance manager came out while I was trying to leave (because their up sell price was 115.00 more then what I was originally told of 244.00) and accused me (because "supposedly" one of the sales persons heard me say "shady" while I was outside on the phone with my wife letting her know that the deal wasn't going to happen and I was heading home) of calling their sales tactics "shady" to other customers......, this is not at all what happened!!!!! Bottom line, they are car dealers (enough said there) and as a professional.., you should never get into a customers face and accuse them of anything, especially if you have nothing to base it off of "he said she said". Needless to say, Coleman Kia's finance or floor manager (whomever he was) needs to understand his place! He insulted me in the middle of the showroom, placed false accusations on actions/words that never happened and couldn't back any of this up.., so then proceeded to berate me saying "sir...., sir forget about all that..., you don't understand what's going on here.... You are trying to lease a vehicle that's almost 40,000 dollars". I guess the guy didn't take the time to think it through..., I shouldn't have had to be told that he vehicle was almost 40,000USD because I was there to lease the 244.00 a month Sorento EX AWD not the premium/touring super expensive model..., I was miss led! That's where all of this went really wrong. If he and his team didn't try to up sell me without my knowledge they probably would have made a sale and had a potential future long term customer, but I will never go back there for fear of being verbally abused by the staff and having them sell me something (on an up sell) that I'm not going purchase due to my budget! Very bad (almost down home ignorant) professionalism in their staff and I will never recommend this place to anyone!!!! -R More
Professional and Courteous I decided to look at a Subaru Outback on the advice of my mechanic. I was beginning to put some money into my old car, and he told me that if I wanted I decided to look at a Subaru Outback on the advice of my mechanic. I was beginning to put some money into my old car, and he told me that if I wanted to stop seeing him every few months I should buy a Subaru! My sales associate Scott Bregman could not have been more helpful. No pressure; just professional and courteous and patient in answering my questions. I would highly recommend the folks at Coleman Auto Group if you are thinking about a Subaru. More
Customer Service is Top Priority I pondered for quite a while about which make car to purchase. I finally went with a Subaru because I wanted to have the all-wheel drive for winter d I pondered for quite a while about which make car to purchase. I finally went with a Subaru because I wanted to have the all-wheel drive for winter driving. I had been to other make dealers and some were very high pressure. I did not find this to be true at Coleman Subaru. My sales associate, Bruce Barcalow, went out of his way to find the exact Impreza that I wanted. In fact, several days after I placed my order, I decided to change the options. This was not a problem. Bruce cancelled the original order and found the exact model I requested. The overall experience was very pleasant and stress-free. I would highly recommend Coleman Subaru to anyone! More
Service 5 star! Highly recommend We had shopped around a bit prior to purchasing our vehicle from Coleman Subaru Kia and had some high pressure experiences which left us frustrated an We had shopped around a bit prior to purchasing our vehicle from Coleman Subaru Kia and had some high pressure experiences which left us frustrated and annoyed, and found us walking out of the other dealerships. And then their was Coleman.... a no pressure approach to car buying with superb sales staff that know their product and value their customers. Our salesman was Scott Bregman who was outstanding, caring to our needs knowledgeable and a pleasure to deal with. He led us to our perfect vehicle (the 2015 Subaru Forester) and I can't thank him enough. The car is magnificent and meets our every need. Like Scott, every salesman at the agency seemed to have his caring, friendly & helpful demeanor. I highly recommend this agency! 5 Star sales service and I have no doubt the service department will be equally efficient! More
Another great transaction! This is the 5th vehicle I've bought from Kia within the last year and had a great experience...fast, friendly and excellent customer service. This is the 5th vehicle I've bought from Kia within the last year and had a great experience...fast, friendly and excellent customer service. More
They'll Find the Car You Want Coleman Subaru got me a 2014 Subaru Legacy with the options I wanted and I'm very happy with it! I waited a few days for Coleman to get it for me and Coleman Subaru got me a 2014 Subaru Legacy with the options I wanted and I'm very happy with it! I waited a few days for Coleman to get it for me and Scott Bregman kept me informed of the order status the whole time. Scott has been very helpful, even to the point of driving to my house 20 miles away to pick me up and bring me to my car at Coleman! Scott is very knowledgeable and answered all my questions. Another Subaru dealer in the area I had visited prior didn't offer these services. Glad I went to Coleman. I had bought 2 used cars a 2003 Outback and a 2000 Jeep Cherokee from Jeff several years ago and was happy with them. More
Coleman Kia Great buying experience. Scott Bregman knows how to sell cars. He does not fool around and play games. Straight shooter. Scott knows the vehicles and Great buying experience. Scott Bregman knows how to sell cars. He does not fool around and play games. Straight shooter. Scott knows the vehicles and can clearly explain every detail. Coleman was a great dealership from the start to the finish. Delivered what they promised. I would heartily recommend both Coleman Kia as well Scott Bregman if you are looking for a pleasant car buying experience. I have never received so many appreciative emails and calls from the staff and the sales team to express their thanks for considering their dealership. Even Bruce Coleman, the owner has contacted me. Quite unexpected nut appreciated. This dealership does not play the add on to discount later game. This is the way it should be when you think about a new car. Even the finance manager does not pressure you. Explains the options and goes on without trying to get you to buy something you don't want. You may not get the right offer at first. Explain what you want, be fair and they will follow suit. More
Excellent customer service We recently purchased a new 2015 KIA Sorento. Both Scott and and Sean were extremely helpful in demonstrating the vehicle making the purchase process We recently purchased a new 2015 KIA Sorento. Both Scott and and Sean were extremely helpful in demonstrating the vehicle making the purchase process go seamless. I would highly recommend Coleman Kia and be sure to ask for Scott. More
Modern Sales Approach I am extremely satisfied with my sales experience at Coleman Kia. I just took delivery of a 2014 Kia Soul that is the color my wife wanted, has the o I am extremely satisfied with my sales experience at Coleman Kia. I just took delivery of a 2014 Kia Soul that is the color my wife wanted, has the options she wanted, and was the price I wanted. Scott Bregman was my selection specialist who helped me achieve those goals. Scott proved to be an informed and professional sales person. Scott showed great patience with me through the sales process as he kept all lines of communication open. Scott was immediately responsive through email, text, and phone. I was able to email Scott needed documents and have my product questions answered via text. Scott’s in-person professionalism is second to none. Scott was patient as he walked me through all of the features of my new car and with my needs during the sales process. Overall, I am impressed with my first purchase at Coleman Kia. More
Happy with our purchase experience My wife and I are very pleased with how we were treated at Coleman Subaru Kia in Ewing, NJ. Everyone there was very friendly and helpful during the en My wife and I are very pleased with how we were treated at Coleman Subaru Kia in Ewing, NJ. Everyone there was very friendly and helpful during the entire purchase process. It was hands down the absolute best car buying experience for us to date. Keep up the good work guys! More



