Ciocca Subaru of Allentown

Caleb & the staff at Ciocca Subaru were A+ in every way. We would highly recommend them to anyone interested in purchasing or leasing a Subaru. Seamless experience 😊 We would highly recommend them to anyone interested in purchasing or leasing a Subaru. Seamless experience 😊 More

I had a great experience at Ciocca Allentown. I got a Subaru Crosstrek premium. I love the car. My salesman Scott Fisher was great. He was not at all pushy & even pulled up a used Mazda suv for m I got a Subaru Crosstrek premium. I love the car. My salesman Scott Fisher was great. He was not at all pushy & even pulled up a used Mazda suv for me to test drive since that was one of the car brands/models I was interested in. Everyone else I dealt with were also great, including Alex who helped me hook up my cell phone once I decided on the Crosstrek. I also liked that they set up an appointment for me to come back & meet with Alex their tech expert to go over more features & answer any questions that come up in the first few weeks of driving my new car. I would definitely recommend this dealer & Scott Fisher. More

I rarely feel compelled to leave reviews, but my experience with this dealership was so frustrating and disrespectful of my time that it warrants a clear warning to others. Before making the trip, experience with this dealership was so frustrating and disrespectful of my time that it warrants a clear warning to others. Before making the trip, I did everything a reasonable customer should do: I called ahead, confirmed that a specific vehicle was physically in stock, and even scheduled an appointment to come see it. Based on that assurance, I drove an hour and a half—one way-expecting a straightforward, professional interaction. Instead, I arrived to find that the person I had scheduled an appointment with was not working and that the vehicle did not exist on the lot. It had been sold months prior. This wasn't a minor oversight-it was either gross incompetence or a deliberate bait-and-switch tactic to get customers through the door. What makes this worse is that there was no accountability, and certainly no acknowledgment of the inconvenience caused by their misinformation. The manager’s main concern was preventing me from leaving so they could upsell me a different car. A dealership that cannot accurately track its inventory—or worse, misrepresents it—does not deserve your time or trust. I would strongly advise anyone considering doing business here to think twice and be prepared for disappointment. In an industry where trust is already fragile, this kind of experience only reinforces why so many people dread car shopping. I will never patronize this dealership again. More

Best experience we have had at any dealer we have bought cards Taylor is the best!!! cards Taylor is the best!!! More

Great dealership! I've used them in the past and will always use them in the future. I've used them in the past and will always use them in the future. More

I recently purchased a 2026 Subaru Crosstrek from Ciocca on Hamilton Blvd, and I can honestly say Caleb provided the best car-buying experience I’ve ever had. Caleb’s level of service is unmatched—he act on Hamilton Blvd, and I can honestly say Caleb provided the best car-buying experience I’ve ever had. Caleb’s level of service is unmatched—he actually picked me up at my house to bring me to the dealership. He was incredibly well-versed in the technical side of the vehicle. We spent time going over the exact specifications I needed, including towing ability, the updated driver experience, and the latest safety features. He didn't just know the history of the Crosstrek; he knew exactly how it stacked up against the competition, which gave me total confidence in my choice. The most impressive part of the day, however, was witnessing Caleb’s professionalism. I saw another person being very disrespectful toward him with a ‘know-it-all’ attitude. Caleb remained completely calm and composed. He was able to provide the correct information and disprove the other person's claims without ever making them feel stupid or being rude in return. That kind of grace under pressure is rare. The entire process was seamless. From my front door to driving off the lot in my new car, it was under 3.5 hours. If you want an expert who is also a true professional, go see Caleb!" More

Jeff Staver went above and beyond to help us with our health situation by bringing the car to our house to see if my wife could access the car and then again by bringing the car to our house after the sa health situation by bringing the car to our house to see if my wife could access the car and then again by bringing the car to our house after the sale and setting up the remote for the door opener More

One of the best experiences I’ve had purchasing a new Crosstrek at Ciocca Subaru. Jonathan made this experience fun, very friendly, knowledgeable.. answered all questions I had.. I would recommend and ha Crosstrek at Ciocca Subaru. Jonathan made this experience fun, very friendly, knowledgeable.. answered all questions I had.. I would recommend and have recommended this dealership to many of my friends..and ask for Jonathan for a wonderful experience! I’ve had an Outback, a Forester and this is my 4th Crosstrek🥰 More

Tire blew out due to manufacturer’s defect less than 1yr/10k miles and they did nothing whatsoever to help me out. I had to get 4 new tires and they didn’t even offer to waive installation/disposal fees 1yr/10k miles and they did nothing whatsoever to help me out. I had to get 4 new tires and they didn’t even offer to waive installation/disposal fees More

This was the best shopping experience we have had to date. Everyone was very friendly and welcoming as well as helpful in determining our needs. There was no pressure to buy, but once we decided to do s date. Everyone was very friendly and welcoming as well as helpful in determining our needs. There was no pressure to buy, but once we decided to do so, everyone worked together to make our dream of owning a Subaru a reality. More