Ciocca Subaru of Allentown

very organized, easy to buy a car Gerry was great to work with, answered all questions, was polite, and easy to deal with. Made car buying experience memorable and great for the buy Gerry was great to work with, answered all questions, was polite, and easy to deal with. Made car buying experience memorable and great for the buyer. More

Very professional Went above and beyond to help me. Great guy, can’t thank him enough for doing everything he could do to help me get a vehicle. Went above and beyond to help me. Great guy, can’t thank him enough for doing everything he could do to help me get a vehicle. More

Relaxed I bought a Subaru crosstrek 2018. The salesman Nick Mann was very honest and to the point. He was not pushy like other car salesman I have experienced I bought a Subaru crosstrek 2018. The salesman Nick Mann was very honest and to the point. He was not pushy like other car salesman I have experienced in the past. I would buy another car from him in a heartbeat and I would recommend him to family/friends. Financing was painless. More

Excellent sales staff, everyone super friendly, no pressure Purchased our 2018 Forester Touring edition with the help from salesman Nick Mann and new car sales manager Tom O'Donnell. Nick brought to us, numero Purchased our 2018 Forester Touring edition with the help from salesman Nick Mann and new car sales manager Tom O'Donnell. Nick brought to us, numerous Foresters with different trim packages until we found the Forester we wanted. Never any pressure. Best salesman we ever dealt with while purchasing a new vehicle, I highly recommend Nick. The entire staff is super friendly. As far as the dealership itself, Ciocca is in a class of it own. Great selection of vehicles, If you can't find the vehicle you want here, you won't find it anywhere. , The facility, showroom and service center is super clean. Ciocca won us over. Great job Ciocca!!!!!! Rich and Cheryl More

Beyond a great experience Everyone at this dealership was both super helpful and overwhelmingly nice. At no point in our experience was there any pressure and definitely no re Everyone at this dealership was both super helpful and overwhelmingly nice. At no point in our experience was there any pressure and definitely no remorse on our purchases. So far we have purchased 4 cars from this dealership and have never had a bad experience. More

Thoughtful and Kind I called Subaru because I had a question about a recent service and why my warranty didn't cover the cost. I was directed to Samantha who took my inqu I called Subaru because I had a question about a recent service and why my warranty didn't cover the cost. I was directed to Samantha who took my inquiry and initially directed me to a different team member who was more qualified to answer my question. That person was not at their desk. Samantha called back shortly after to make sure I was properly helped and even did some research herself to assist. I was extremely pleased with her tenacity and her ability to follow up. I felt that she personally cared about my situation and worked hard to resolve the issue. More

Personable, Knowledgeable and Helpful Morgan Kring helped to make my first car buying experience a great one. I purchased a 2016 Impreza and I am in love with it. The whole buying process Morgan Kring helped to make my first car buying experience a great one. I purchased a 2016 Impreza and I am in love with it. The whole buying process from beginning to end was enjoyable. Morgan was extremely professional and worked with me until we found the right vehicle to suit my needs. More

Professional -Attentive From first telephone contact to after-sale follow-up everyone displayed a high level of professionalism. Gerry Diaz was assigned to us and he showed h From first telephone contact to after-sale follow-up everyone displayed a high level of professionalism. Gerry Diaz was assigned to us and he showed himself have the listening skills and demeanor of a true professional. Bottom line-this organization should be the industry model. More

Deceitful and poor service Put a down payment on a car and then was told they traded it to another dealership underneath me - after I paid a $500 deposit. Literally had planned Put a down payment on a car and then was told they traded it to another dealership underneath me - after I paid a $500 deposit. Literally had planned to pickup the vehicle tomorrow and negotiated all the details with MULTIPLE sales associates. Poor service, disorganized, and probably just "traded" the car to make more money or sold it to someone else. Nothing but disappointed with this dealership. More

Excellent experience! Everything at this dealership was handled very professionally and also very personally. The sales person that I was assigned to, Fernando Santiago did Everything at this dealership was handled very professionally and also very personally. The sales person that I was assigned to, Fernando Santiago did a great job of brokering a satisfactory deal. He was attentive and helpful. The Finance Manager, Tiree Eure was very helpful and agreeable. I was unsure of the term I wanted to finance and he went out of his way to call me several days after the purchase to seek my decision. The Sales Manager, Gregg Ciocca was very helpful and personable. Overall, I would buy a vehicle at Ciocca Subaru again without hesitation. More