- Hyundai lady
I was looking to replace my 2007 Hyundai Santa Fe that was totaled in December 2018. Carfax gave me a similar vehicle for sale at a great price. I scheduled a test drive the same day and purchased a 2007 Hyundai Veracruz that evening. Fernando was a very professional, friendly and helpful, not pushy, salesman. I would highly recommend buying a used or new car from this dealership.
Just one suggestion I would like to make is; my gas tank was almost on empty when I left the dealership. Making sure I had even half a tank of gas would have made my overall dealership rating 5 stars.
"Fernando and Marcus were very friendly and helpful."
- Sheetz Guy
Great people and great deal. Very helpful. Fernando and Marcus worked very hard to get me into the right car for my son. I would go back again for my next car.
Other Employees Tagged:
Marcus, used car manager
"Amazing experience RECOMMENDED "
I went in looking for a reliable car and Fernando Santiago made it happen. The whole process was super quick and easy. We looked at a few cars after finding the one we wanted Fernando took care of the WHOLE thing and got us approved right away. After a few hours I was driving home in my new Subaru thanks to him, he was amazing throughout the whole process me and my husband were very pleased. Highly recommend Ciocca Subaru and Fernando Santiago.
"Deal of a lifetime"
This place knows how to get your business. They make sure you have the address, feel welcome, and offer a gift card just for conducting a test drive. Fernando took care of the paperwork for purchase fairly quickly. I just wish that I didn't have to wait so long for the financing guy (Anthony?). The finance guy wasn't too upset when I rejected the offers and sped up his process. He's got a job to do so no big deal. Anyways, the Ciocca promise was also a plus so you can beat that at all!
A whirlwind experience. I received an email from Perks at Work. a car search showed Thee car I was looking for. An on line connection through the Perks site and I showed my interest in this vehicle. a phone call. an appointment set. a 76 mile drive to the dealership. a test drive and Today I came home with MY new car. I love it.
Fernando was very helpful. Courteous. A relaxed 'sale' experience.
Thank You again to Fernando and all at Ciocca Subaru for my 'New' used Outback.
"Happy used Forrester buyer"
Fernando at the used car corral was extremely professional and courteous. I would recommend anyone looking to buy a used Subaru to go see him. You will be a happy buyer as well.
"I purchased a 2009 Ford Explorer"
I purchased a 2009 Ford Explorer through Ciocca Subaru and the only thing better than the vehicle I bought was the service from the Ciocca staff. From the minute that I walked in the door to the minute I walked out, the service from everyone was top notch. My salesman, Fernando, was excellent with every aspect of the sale. He was very knowledgeable and helpful. The finance manager,Ben, was excellent also. No nonsense, no deception, nothing negative. When it looked like I wasn't going to be able to purchase the vehicle with the financing that I thought I was going to get, he found a way for me to do it. and I drove away with my new Explorer. 5 star rating for the entire Ciocca staff.
"Subaru Cross Trek XV"
We were looking for this model for our son, but could only afford a used version... if we even found one on this stormy night. We stopped here at Ciocca Subaru as an obvious place to begin our search.
Fernando showed us the one used Cross Trek XV that they had a the time. We really liked it, but we were limited on funds and we were in need of the vehicle. Fernando /dealership offered us a discount and good financing. So, we purchased the vehicle from Fernando.
Fernando was patient with us and was a pleasure to work with.
And, our son really likes the Cross Trek XV. He says that this car 'fits' him and his personality.
Nice folks. Thanks Fernando.
"Great Experience "
We would definitely recommend this dealership to our friends and family. From start to finish, our experience was excellent. Our next vehicle will definitely be purchased from this dealership.
"Pleasant, friendly, helpful atmosphere"
This is the first time I've bought a car with a dealership, and I'm very thankful it was with Ciocca. Everyone we worked with was smiling and helpful, and the experience was easy-going and informative.