Ciocca Subaru of Allentown

Deceitful and poor service Put a down payment on a car and then was told they traded it to another dealership underneath me - after I paid a $500 deposit. Literally had planned Put a down payment on a car and then was told they traded it to another dealership underneath me - after I paid a $500 deposit. Literally had planned to pickup the vehicle tomorrow and negotiated all the details with MULTIPLE sales associates. Poor service, disorganized, and probably just "traded" the car to make more money or sold it to someone else. Nothing but disappointed with this dealership. More

Excellent experience! Everything at this dealership was handled very professionally and also very personally. The sales person that I was assigned to, Fernando Santiago did Everything at this dealership was handled very professionally and also very personally. The sales person that I was assigned to, Fernando Santiago did a great job of brokering a satisfactory deal. He was attentive and helpful. The Finance Manager, Tiree Eure was very helpful and agreeable. I was unsure of the term I wanted to finance and he went out of his way to call me several days after the purchase to seek my decision. The Sales Manager, Gregg Ciocca was very helpful and personable. Overall, I would buy a vehicle at Ciocca Subaru again without hesitation. More

Should be first stop when looking for a car The friendly, knowledgeable help was refreshing. Cody went out of his way to be helpful. I do hope to do business with this dealership. I have been re The friendly, knowledgeable help was refreshing. Cody went out of his way to be helpful. I do hope to do business with this dealership. I have been recommending it to everyone who asks how my search is going. More

The Best I cannot think of a single reason why anybody would buy a Subaru within 100 mile radius of Ciocca Subaru from any dealer other than Ciocca. They have I cannot think of a single reason why anybody would buy a Subaru within 100 mile radius of Ciocca Subaru from any dealer other than Ciocca. They have more vehicles in stock then any other. Subaru dealer. They offer very responsive internet pricing and their sales people are fantastic. I have purchased eight Subarus from them or their predecessor at the location and I would never go anywhere else. if you are looking for a Subaru, go to Ciocca and ask for Donny Dishman. And if you have any concern during the process and you bring it to the attention of Kyle Egge as the signs throughout the dealership tell you to, he takes personal stakes in resolving your issue. More

An entertaining afternoon. As we all know, buying a car can be a very stressful ordeal but my experience with Greg at Ciocca was quite the opposite. It was a most pleasant and As we all know, buying a car can be a very stressful ordeal but my experience with Greg at Ciocca was quite the opposite. It was a most pleasant and positive day, not to mention that we got what we came for, a fair deal and the car we wanted. So I thank you and my granddaughter thanks you Greg Fichter Adrienne Malkowicz More

The only salesman we deal with Why? Because he is the best. Friendly, honest, willing to help and believes in the superiority of the product he is selling. We never question his abi Why? Because he is the best. Friendly, honest, willing to help and believes in the superiority of the product he is selling. We never question his ability to get our deal done, and to find exactly the car we need. We have purchased five Subarus from this dealership and four of them have been through Mike since he started at Becker. Choose Mike and you cannot go wrong. More

Great service My salesman was Greg Fichter who listened to what I wanted and who honed in on the cars that suited my needs. He is friendly, professional and low-k My salesman was Greg Fichter who listened to what I wanted and who honed in on the cars that suited my needs. He is friendly, professional and low-key. The dashboard is much more complicated than my 2000 model (no computer)and Greg said I could phone or stop by any time for a more detailed tutorial! I felt that he was really devoted to helping me chose the best car for me and guide me through taking advantage of all of its features. I should also add that I didn't need to wait for my appointment at all and that a car that I had picked out on the internet was right there for me to test drive. Great customer service all the way. We own 3 Subarus and I would definitely go back when we need a new one. More