Ciocca Subaru of Allentown

Worst experience I ever had. Never go there again They pushed me into buying a car that had issues. I never test drove that car, I test drove a different "like" one. They agreed to change cars and I They pushed me into buying a car that had issues. I never test drove that car, I test drove a different "like" one. They agreed to change cars and I ended up with a used car that I'm still not happy with. The General Manager Kyle Egge said he would make sure my payments were $350 or less, When I went to sign the paper, the payments were $373. I refused to sign the papers because it wasn't what we agreed to. They only care about selling a car, not the people buying them. I have bought many cars in my life and this was by far the worst experience I ever had. They have this mission statement about have the best customer experience. That is a load of malarkey. All they care about is the sale and then they wipe their hands free of you. They are crooks and now have turned me off Subaru all together. This site is forcing me to put a star rating - I would like to put 0 stars. They suck More

Wouldn't go to anyone or anywhere else! I did a lot of shopping and homework looking for a new vehicle. I went to dealers within 100 mile radius. Ciocca Subaru, HANDS DOWN, was by far the be I did a lot of shopping and homework looking for a new vehicle. I went to dealers within 100 mile radius. Ciocca Subaru, HANDS DOWN, was by far the best deal anywhere. I have spent over 6 hours in the past going back and forth and still not walking out with a vehicle. Greg made this nothing short of a positive, pleasant, and financially satisfying experience. He paid attention to the small details and found exactly what we were looking for. Which is exactly why we went directly to Greg again for our purchase of another Forester this year. We now own two Foresters and couldn't be happier. The service and follow up exceeds any expectations a buyer could want or expect. So I would recommend this dealership over and over again. As for Greg, I would go back to him as long as Ciocca is lucky enough to have him. Thanks again! More

A good start. Burned by Faulkner so I had to drive the extra miles. Turned out I was more loyal than Faulkner. Your internet team worked overtime to get me the answ Burned by Faulkner so I had to drive the extra miles. Turned out I was more loyal than Faulkner. Your internet team worked overtime to get me the answers and numbers I wanted. Your numbers beat everyone else. Adrian and Dan each took the mound while Milton closed the game. Different experience from the last two with Faulkner. Two thumbs up on Milton. More

Wonderful! I recently purchased a Subaru Impreza and I could not be more happy with my vehicle or with the staff who work here. Milton was an amazing sales perso I recently purchased a Subaru Impreza and I could not be more happy with my vehicle or with the staff who work here. Milton was an amazing sales person to work with and made my experience fun and easy. I would highly recommend anybody I know to go to Ciocca! More

A+ customer service I felt as Kevin always treated me as a valued customer. I brought my vehicle in for an issue that was difficult to diagnose. Kevin kept me up to dat I felt as Kevin always treated me as a valued customer. I brought my vehicle in for an issue that was difficult to diagnose. Kevin kept me up to date on the progress and how Subaru/Ciocca were trying to correct the issue. I intend to try and work with Kevin whenever I service my Subaru. More

The Madeira Family is Brand Loyal To Subaru! I sure would like to sit down with Ron Iwanicki, and Gregg Ciocca Jr., and discuss how Ron gave an "Expert’s Presentation" of the 2010 Forester, I re I sure would like to sit down with Ron Iwanicki, and Gregg Ciocca Jr., and discuss how Ron gave an "Expert’s Presentation" of the 2010 Forester, I recently purchased from your establishment, and the all-time best and unique delivery of a car I have ever witnessed in my life! My Family and I are all Subaru owners, and have been for quite a while. We love our Subaru's, and are Brand Loyal! Sale-Service like I received at your dealership, Deserves to be shared with S.O.A. Sincerely, Richard G. Madeira More

Very Friendly I hadn't bought a car in years. The staff here was great and they were patient with me as I worked my way through purchasing the car I wanted.. They w I hadn't bought a car in years. The staff here was great and they were patient with me as I worked my way through purchasing the car I wanted.. They were very friendly and helpful. More

Greg was The Bomb!!! I would highly recommend him to anyone in the market for a car. He really knows about every feature that the Subaru offers and in my opinion that I would highly recommend him to anyone in the market for a car. He really knows about every feature that the Subaru offers and in my opinion that is priceless. Ask for Greg, you will not be disappointed. Mike Kohout More

Deceitful business practices, buyer beware First of all the claim to go by Kelly Blue book on a trade, they don't, as we checked they gave us at least 3,000 less on the trade then blue book, th First of all the claim to go by Kelly Blue book on a trade, they don't, as we checked they gave us at least 3,000 less on the trade then blue book, they also listed the trade to resell it for nearly 12,000 than we sold it to them for. We traded it for 7,000, they listed it close to 19,000. Does that sound honest? They also messed around on the interest rate until we started to walk out, and gave us a different term length than we originally agreed to, they just slipped it in without transparency. They played games on the interest rate, and also on the added Warranty, Told us it was 90.000 miles, but when they cut the price, they cut that to 70,000 without telling us transparently. Asked several times to be transparent on whats going into the payment along they way, they didn't do it. I would never buy another car here. Buyer beware. More

My Dream Car When I decided to purchase a 2018 WRX I knew that Greg would get me the BEST deal possible. He is honest, friendly, knowledgeable and fun. He actuall When I decided to purchase a 2018 WRX I knew that Greg would get me the BEST deal possible. He is honest, friendly, knowledgeable and fun. He actually makes the car buying experience enjoyable!! More