Ciocca Subaru of Allentown

the staff was great, very helpful. Cars were awesome. We went there on a recommendation from a relative. We were happy with the inventory, we were looking for a used SUV.Found several in our price range.W We went there on a recommendation from a relative. We were happy with the inventory, we were looking for a used SUV.Found several in our price range.We were waited on quickly, everyone was very nice. Negotiations took a little longer than we had anticipated but with some patience we left there very happy. More

Awesome Experience One word describes my experience with Greg Fichter at Ciocca Subaru: AWESOME! I recently purchased my third Subaru after my car was totaled in an acc One word describes my experience with Greg Fichter at Ciocca Subaru: AWESOME! I recently purchased my third Subaru after my car was totaled in an accident with a tractor trailer. I messaged Ciocca about a car I was interested in, and I received a follow up call from the dealership asking a few more questions and to set up an appointment. I arrived at Ciocca and Greg was introduced as my salesman. He introduced himself, shook my hand, and I was "hooked": I knew he was the right one for me. He had the car I inquired about ready to view. First, we took the Forester for a test drive. As my last Forester was eight years old, he described the differences in the new car. He went over the safety features (which was my biggest concern), and made me feel confident I was making the right choice. Greg knows his stuff! He taught me how to use the electronic features of the new car in a few minutes, no easy task for someone who is digitally impaired. Greg made my whole experience lighthearted, relaxed, and without pressure. He understood that buying a car was not just an investment; safety was of utmost importance. I recommend Greg and Ciocca to everyone looking for that no-hassle, relaxed car buying experience. Thanks Greg! More

Ciocca is another word for Excellence in Customer Experience s always, the service was excellent and the staff cordial and professional...the best car buying experience (years ago) and the very best after sale s s always, the service was excellent and the staff cordial and professional...the best car buying experience (years ago) and the very best after sale support in the service department. I never feel as if "things are found wrong" during a service check (as I did with my non-Subaru cars. The hospitality of the service center staff , the waiting lounge and amenities are very good also. Ciocca Subaru --- and Ciocca in general (we've dealt with the collision center in Quakertown three times now) Ciocca is another word for Excellence in Customer Experience More

I traded in my 2015 Forester to lease a 2017 Forester. Nicole Vieira originally called me about Subaru's Upgrade Program as my 2015 Forester could be upgraded to a 2017 model. She was quite friendly and h Nicole Vieira originally called me about Subaru's Upgrade Program as my 2015 Forester could be upgraded to a 2017 model. She was quite friendly and helpful over the phone and spent all the time I needed to ask questions and clarify the whole process. She then handed me over to Nick Spiezio as I had spoken to him before about the program and finally decided to get serious about it. I also spoke with AJ Marvelli at that earlier time. AJ spoke to me about the lease program so I could consider that path also. Both AJ and Nick were very friendly and patient, making the whole process informative and pleasant. When I revisited Nick on 6/22/2017, he very patiently went over what we had talked about earlier and went into much more detail. He spent literally hours with me! Since AJ was not available at the time, he went over the leasing option with me too. I decided that I wanted to go the leasing route. He also brought in Kyle Booser to give me more I put on the leasing path as Nick said that leasing was not his area of expertise. Kyle was equally friendly and helpful. In the end, I decided to go the leasing route, so Nick looked at my 2015 Forester and worked out the numbers for leasing. Then he handed me back to Kyle Booser handled all the financial and legal paperwork (a LOT of documents!). He explained each document to me before I signed it, allowed me to read whatever I wanted before I signed it, and was very helpful throughout the whole process. He stayed until after 10 pm to get everything finished so that I could drive out with the new vehicle! Moxk stayed also to help finish everything up. Plus Nick also moved most if the "junk" in my old car into my new car--no mean feat! Both Nick and Kyle went over and above the call of duty which I appreciated very much! Great people to work with!! I haven't found one person at this dealership who isn't friendly and very helpful. Great dealership!!' More

Greatest unexpected surprise I purchased a forester XT; the staff (all ...from the svc rep who mentioned I might really want to look at the upgrade program when I brought my outba I purchased a forester XT; the staff (all ...from the svc rep who mentioned I might really want to look at the upgrade program when I brought my outback in for service, to the sales rep, the sales manager and finally the finance mgr.). The entire staff was patient, and thorough in my understanding of options and choices. The sales and finance people especially, stressed the need to fit the car to the person..being clear that it was vital to them to be assured of the fit. Heard the words before, but in this experience I actually felt that they BELIEVED it was important. Very impressed with the very accommodating staff. You have won my endorsement. Specifically, Nick S., (sales) , AJ (sales Mgr) and Luke F. (finance mgr) were the individuals who treated me so well; informed, courteous, professional and friendly. Cheers, gentlemen! More

6 Subaru's and counting! Greg by far is the best Subaru Sales Specialist! A year and a half ago, I leased a Subaru Impreza 2016 from him and unfortunately was in an accident r Greg by far is the best Subaru Sales Specialist! A year and a half ago, I leased a Subaru Impreza 2016 from him and unfortunately was in an accident recently where it was totaled. We immediatly went back to Greg where he walked us through the process of leasing a new 2017 Forester! In the past 4 years, my family has bought and leased 6 vehicles with Greg as our Sales Specialist! We believe our amazingly positive expierence with Subaru is mostly because of Greg and Ciocca Subaru! Greg, thank you again for taking the time to help us through this process yet again! We are SO thankful for you! More

Great experience with Scott at Ciocca Just leased a crosstrek with Scott at Ciocca and the experience was great. He got me in a Legacy a few months before and it was so easy we went back Just leased a crosstrek with Scott at Ciocca and the experience was great. He got me in a Legacy a few months before and it was so easy we went back for my wife's car. If you need anything go to Scott for help! More

2008 Rav4 purchase Fernando was professional, honest and easy to work with. In the process of shopping this car I visited a few places. Ciocca was the most comfortable Fernando was professional, honest and easy to work with. In the process of shopping this car I visited a few places. Ciocca was the most comfortable experience. I am recommending to my son who is looking for a car. More

repair My first contact initially was to inquire about a problem I had with my phone pairing. The gentleman I spoke to felt there was a bigger problem and f My first contact initially was to inquire about a problem I had with my phone pairing. The gentleman I spoke to felt there was a bigger problem and felt I should make an appointment and have service check it out. When I went in for my appointment I had the pleasure of dealing with Kevin Green. He was concerned, caring and truely took an interest in my phone problem. They had to order a new radio for my car. I have to say it only took a few days car was fixed and problem solved. Ciocca's service reps and service departments are the best. Effective and efficient and fast. I would recommend this dealership to everyone. Job well done More