Ciocca Subaru of Allentown

good experience Everyone I dealt with was very helpful, starting with Mike Kubus, then John Antigua, and then Daniel Dasilva in finance, John suggested leasing, whi Everyone I dealt with was very helpful, starting with Mike Kubus, then John Antigua, and then Daniel Dasilva in finance, John suggested leasing, which I have never done, as it would give me a lower monthly payment, which is important to me. Ciocca is impressive and all the employees I met were very friendly, no one was at all pushy, and John spent a good amount of time showing me the features of the Impreza I got. The whole process was enjoyable and relaxed (as relaxed as I could be while spending lots of dollars!) More

Worth the drive from another state I live in Baltimore, MD, but found Ciocca Subaru through searching for Subaru Legacies within a 250-mile radius of my home. I initially spoke to one I live in Baltimore, MD, but found Ciocca Subaru through searching for Subaru Legacies within a 250-mile radius of my home. I initially spoke to one of the internet sales reps, who transferred me over to Nick Mann, who took care of me the rest of the way. Nick was the perfect car salesman - he wasn't pushy at all and was genuinely caring about getting us the most information possible to help make our decision. He, along with his Used Car Manager, Jeff Nelson, gave us a great experience worth talking about to others. Despite not being from Pennsylvania, I'll gladly forward all friends and family to Ciocca Subaru to meet with Nick and Jeff for their future car purchases. More

Completely down to earth First time I decide to actually look at a Subaru I was paired with Greg... He definitely went above what I expected from a car salesman. Our conversat First time I decide to actually look at a Subaru I was paired with Greg... He definitely went above what I expected from a car salesman. Our conversations where more or less on the professional side then we both opened up to each other and bam.. Had a blast while I was searching for the right deal... He made our time at the dealership enjoyable....Greg you're the man and thanks again for post card that was greatly appreciated my man!!!! Til next time!! Everyone ask for Greg if you want a subie More

Awesome This place Is huge! If you're looking for a Subaru and you don't walk out with one from here you've got to be extremely picky! They had a lot of peopl This place Is huge! If you're looking for a Subaru and you don't walk out with one from here you've got to be extremely picky! They had a lot of people working quickly and efficiently helping everyone as they came in. I got this guy Donnie Dishman. He was super friendly, helpful and informative. He kept making sure I was good. I.e. Offering me beverages and food/making sure I know I was being taken care of. The car I went there for was still there, but I got there at the right time! Multiple other people had shown up after I had gotten there for the same car I was in the process of getting. I was stuggling getting a loan to get the car, but they took their time with me gave me the time to gather what I needed via internet and phone calls and work really hard to make sure I got the car I wanted. Not once did it seem due to me not having a certain thing that they were going to go sell it to someone else. In also saying that never did they make me feel pressured to buy the car either. Kyle Booser was the guy behind the scenes. I appreciate all his hard work in helping me get approved and helping me leave with the car. He did try to sell me on some extra stuff that wasn't necessary, but I feel like that's his job so no fault to him on that end. Overall great place to get a Subaru if you're looking for one! 10/10 would shop again (but not for a little while because ya know just got the new car and all lolz) More

Patient, professional, and personal service We were not sure what we wanted to purchase. They gave us every option and plenty of information about each. There was no rush to our looking, questio We were not sure what we wanted to purchase. They gave us every option and plenty of information about each. There was no rush to our looking, questioning and test driving. Also, they tried to assist but did not pressure us for a decision. More

Exceptional Service! We brought in our 2016 Legacy for inspection and oil change. From the time we came into the Service Desk area until we left, everyone was exceptional We brought in our 2016 Legacy for inspection and oil change. From the time we came into the Service Desk area until we left, everyone was exceptionally courteous, helpful and considerate. We were provided with a loaner which gave us time to do some errands and when we returned to pick up our car we were offered nice cold bottles of water. The car was given the free birthday detail and it looked great! We have bought and leased many new cars over the past 47 years (about every 3-5 years) and have never experienced this with any other dealership. We tell our friends and family the sales and service that have been provided and they are amazed. Keep up the good work!! More

Excellent experience. Bought a 2017 Legacy and could not be happier. Ben Walsh, our salesman, was extremely knowledgeable and helpful through our whole buying experience. H Bought a 2017 Legacy and could not be happier. Ben Walsh, our salesman, was extremely knowledgeable and helpful through our whole buying experience. He was definitely the deciding factor in our purchase and we highly recommend Ben and Ciocca for anyone interested in a Subaru. More

Fantastic Experience! Othesales rep Donnie was such a pleasure to work with from the moment we met him until we kept him an hour and a half after closing. He understood our Othesales rep Donnie was such a pleasure to work with from the moment we met him until we kept him an hour and a half after closing. He understood our wants and needs and was not pushy. He helped ease the anxiety while I awaited the credit process lol. Speaking of the credit team, they went to bat for me and got me an amazing deal that was way better than another dealer had proposed for the same exact vehicle (bank and all!). Everyone came through on their word, we love our new car, and I will definitely be back for another Subaru in the future. I highly recommend them and I would ask for Donnie if you want a great experience! He is pretty awesome! More

Good Service and Good Price We recently purchased an Outback from this dealership through Dennis Strunk. Dennis is a down-to-earth guy who was a pleasure to work with. The car we We recently purchased an Outback from this dealership through Dennis Strunk. Dennis is a down-to-earth guy who was a pleasure to work with. The car we were interested in had some cosmetic issues that Dennis and Jeff worked together to get corrected for us before buying the car. The price was very reasonable, and Dennis was not pushy at all. More

Customer Services Always received a great service and treatment from the staff. My service advisor Harley has a great and positive attitude The staff display a positi Always received a great service and treatment from the staff. My service advisor Harley has a great and positive attitude The staff display a positive attitude. Very professional and respectful More