Ciocca Subaru of Allentown

Best car buying experience ever! I dreaded buying a new car.....the sales push, the wait time, the inconvenience...no thanks. Craig and the Ciocca team made this experience a dream. I dreaded buying a new car.....the sales push, the wait time, the inconvenience...no thanks. Craig and the Ciocca team made this experience a dream. They had all the details worked out and ready prior to my arrival. All I had to do was show up, sign, and drive off the lot. I was completely shocked! It was clear to me that the Ciocca team understands the value of time. This was such a positive experience, I won't have to dread buying a new car ever again. See you in three years! More

First Dealership Experience! I'm 22 years and and had never purchased a car from a dealership. I personally know one of cioccas mechanics who had sent me a link to a car and sugge I'm 22 years and and had never purchased a car from a dealership. I personally know one of cioccas mechanics who had sent me a link to a car and suggested I go look at it. He had known what I was looking for and it gave me the courage to actually look at the car. I was worried about going down, always hearing stories about how people get bombarded woth salesman and get pushed into deals that they may not exactly want. Me and my best friend had driven down Saturday and wandered around the lot for quite some time, looking for the car I wanted and checking out some others. Surprisingly, nobody came out and jumped down our throats with sales pitches or anything. I decided it was time to talk to someone about the car I was there to see. We went inside and Greg was the first to stand up and and if we needed some help. I showed him the car I was there to see and he took me right out to see it. Before he even knew if I was serious about buying he offered for me to take it for a test drive. I wasn't comfortable driving standard in a car that wasn't mine because I have only driven standard a handful of times. He was kind enough to take me and my friend for a ride and tell me about the features of the car. Never overwhelming me. I fell in love with the car so we went in and started the paperwork. While waiting on paperwork, he was super friendly and made small talk. He was professional but made the whole process simple and stress free. He made me, someone with anxiety, feel comfortable over the entire process. Mohammed had explained to me all my paperwork and made sure I understood what I was signing. They worked with me, and made sure I was leaving with my new car, despite having a small down payment, no co-signer, and only a short credit history being only 22. Ciocca closed at 6 on Saturday and until my paperwork was finalized, it was a little after 7. Greg had sent my car out to be washed and filled with gas and it was waiting for me when I was done. Greg had also waited for me and everything to be done. He could have left at 6 when the shift ended but he wanted to make sure I was comfortable driving the car home since I live about 45 minutes away. He took me on yet another test drive, with me behind the wheel this time and gave me a quick lesson/refresher on how to drive my car. And then, to top it all off, I find out Greg lives in the same area as me and he offered for me to follow him till I got back into the area I know, just in case I had issues getting it home. He went above and beyond what is required of him at his job to make sure I was happy and comfortable in my new car. And I couldn't ask for a better salesman. If I ever go back for a new car, I don't want any other salesman then Greg. He had made something I dreaded doing into the best experience ever, and I couldn't ask for more. He was positive and extremely up beat the entire time. Thank you again Greg for everything, and making sure I took home the car I fell in love with!! More

Enlightning - Art was recommended by my son-in-law. I am 80, almost 81; many "new things" on the Forester. Art talked to us slowly, giving us time to process all the new features. He was very good a I am 80, almost 81; many "new things" on the Forester. Art talked to us slowly, giving us time to process all the new features. He was very good and explained well. I thank him for his patience. Would have liked the experience better, though, if the finance gentlemen had explained better and more slowly (there were two of them). Older folks like my husband (87)and myself (81) need more time to absorb and ask questions and I felt that the finance session was somewhat rushed. I appreciate, though, having a copy of everything we signed to take home and read over carefully. Ciocca is a new agency to me, having dealt with Honda for the last 20 or more years. As the advertisement goes on TV, Subaru is a car to love - so I'll be waiting for this to happen as I gain experience driving it Thanks, again Art. Virginia Knapp Aug. 25, 2016 More

Excellent from top to bottom! The most professional folks In the business bar none. Extremely patient and knowledgable. Great products, great people and and a tremendous selection The most professional folks In the business bar none. Extremely patient and knowledgable. Great products, great people and and a tremendous selection of cars in stock to drive. More

Very pleasant experience! If you want a truly wonderful buying experience, take the time to visit Ciocca Subaru. Their team is exceptional and knowledgeable. Having owned two If you want a truly wonderful buying experience, take the time to visit Ciocca Subaru. Their team is exceptional and knowledgeable. Having owned two other Subaru, I knew I wanted to buy another one (my latest had 310,000 miles!). I talked to Don and he told me his personal experience with Subaru and I couldn't be more pleased with the knowledge and overall buying process. He never tried to sell me something I was not interested - no pressure haggling is a super plus in my book. I am truly happy with the experience - thank you!! More

Greg is the best! Greg Fichter of Ciocca Subaru made our buying experience simple and pleasant. We could not have been happier with the excellent level of customer serv Greg Fichter of Ciocca Subaru made our buying experience simple and pleasant. We could not have been happier with the excellent level of customer service. We have a car we love and would gladly recommend Ciocca Subaru to anyone looking for a fantastic car and dedicated salespeople. More

Shawn Parr 2017 WRX Limited. I just purchased a 2017 wrx limited from Shawn Parr at Ciocca Subaru. It was one of the most efficient and professional car buying experiences I've e I just purchased a 2017 wrx limited from Shawn Parr at Ciocca Subaru. It was one of the most efficient and professional car buying experiences I've ever encountered. All future Subaru purchases will be from Shawn Parr at Ciocca Subaru. More

top-notch We're now on our 3rd Subaru from Ciocca and have always been satisfied with both Sales and Service. Don, like everyone there, is accommodating, consid We're now on our 3rd Subaru from Ciocca and have always been satisfied with both Sales and Service. Don, like everyone there, is accommodating, considerate and efficient. Service has always been responsive and accurate. More

New 2017 Forester - Great Price - Great Service My wife and I just purchased a 2017 Subaru Forester Premium from Ciocca. This is the fourth car that I've purchased in my lifetime and this was by fa My wife and I just purchased a 2017 Subaru Forester Premium from Ciocca. This is the fourth car that I've purchased in my lifetime and this was by far the easiest experience to date. You know that feeling that you get when you go through all of the haggling and negotiating and you are sort of angry after all is said and done? I never had that at all. Seriously, I felt good the whole time. I started working with Shawn Parr last Sunday and we were in the showroom on Saturday. Shawn offered me a price that my wife and I were comfortable with and I never had to haggle. I was wary about working with Internet sales because I never had before, but the experience was just easy. Shawn worked with me to approximate a value for my trade-in over email. I was afraid that our trade-in would be undervalued when we got to the dealership, but we walked away happy with what we got. I even jokingly asked Shawn if they had a bow for the car, like in the commercials, and he found one! My wife got a kick out of that. Craig Luksa helped us seal the deal at the dealership itself and he was professional and courteous. I really can't stress enough that this was the most pleasant and easy car buying experience of my life. Ciocca for sure has our business from now on. More

Could not have been better. Our more recent experience was the second vehicle we bought from this dealer within 5 months, dealing with Steve Miller on both occasions. I have boug Our more recent experience was the second vehicle we bought from this dealer within 5 months, dealing with Steve Miller on both occasions. I have bought many cars from many dealers in my many years and frankly cannot recall a more pleasant, straight-forward and genuinely positive experience than that which I encountered at this dealership. More