
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,098 reviews
Pleasant car buying experience Buying a car can be very stressful but mike made this a no pressure, low stress experience. I felt that other dealerships I visited were constantly ca Buying a car can be very stressful but mike made this a no pressure, low stress experience. I felt that other dealerships I visited were constantly calling and pressuring me into returning and test driving more vehicles. Or these other dealerships would only focus on how much you were spending. Mike gave me space, allowed me to call him back at my convenience, and was ready for me when I felt ready to buy. He never once focused on how much I wanted to spend, just took care of finding the right car to fit my needs. I was very happy with my experience and would recommend ciocca and mike to anyone. More
Friendy & Professional Staff I was impressed immediately when I entered the showroom. It was a Saturday afternoon & there lots of car buyers there. The staff I met were always see I was impressed immediately when I entered the showroom. It was a Saturday afternoon & there lots of car buyers there. The staff I met were always seeing that you were being helped. My sales person was Steve Miller who helped me purchase my 1st Subaru. The process was fast & Steve was extremely professional & moved the process along without a xxxx up. In 2 hrs I was finalizing the deal. I was one very happy customer that day. Thanks Steve & the staff at Ciocca Subaru. More
Wonderful experience From the moment we walked into Ciocca Subaru, we felt important. Once we were introduced to Christian Rivera, that feeling was enhanced significantly. From the moment we walked into Ciocca Subaru, we felt important. Once we were introduced to Christian Rivera, that feeling was enhanced significantly. He was very knowledgeable and made us feel as though the only thing he had to do that day was to spend time with us (and I’m talking hours). In my quest for a Subaru I discovered that there was a dealership within walking distance from my place of business and I stopped in because I had only seen the color I was interested in on the showroom floor and wanted to see it in daylight and this was a convenient way to accomplish this.. The showroom was probably the size of a restroom at Ciocca and I had walked the entire length of their office which was devoid of any clients before anyone noticed I was there. My loyalty was always to Christian Rivera and Ciocca but that sealed the deal. Two thumbs up to our sales team consisting of Christian Rivera, Ray Alvarado and Mohammad Masud. More
Once again, walking away completely satisfied. Walk into Cicocca Subaru and you'll see smiling faces of sales associates and customers alike.. and cars being sold by the boat load. As I found out l Walk into Cicocca Subaru and you'll see smiling faces of sales associates and customers alike.. and cars being sold by the boat load. As I found out last night, there's a very good reason people buy from this dealership. After talking to Nicole on the phone (who was pleasant, helpful, eager to help), I met with Mariley Rivera. Mariley had sold my sister a Subaru Outback, a process I helped negotiate, and I was sincerely impressed with her people skills and simply positive, caring attitude. We ended up buying that car that day and walked away feeling great. But that was used car purchase. Would the experience be the same for a new car ? Would Mariley be willing to sell me the car I wanted at a reasonable and fair price? The end result, was yes, absolutely! Mariely went out of her way to treat us like FAMILY. Zero pressure sales, just a positive attitude, a huge smile, and a "what I can do to make this deal happen" attitude. In the end, the negotiation process was painless, the deal was amazing, and the entire experience was incredible. And best yet- I walk away with a brand (Subaru) that, according to my research with Consumer Reports, has more happy and satisfied customers then Mercedes and BMW. Once again, Mariely and Ciocca prove that, simply put, they want to put you in a great car for a FAIR price. I absolutely recommend this dealership and I sincerely thank Mariely and the team for treating us so well. More
Very satisfied with my purchase experience Great experience with the purchase of my Subaru Impreza. The whole process from choosing a car to driving the car of my choose back home took less the Great experience with the purchase of my Subaru Impreza. The whole process from choosing a car to driving the car of my choose back home took less then 3 hours. Everything went so smoothly and everyone working at Ciocca Subaru was very nice and wonderful to work with. Our salesman Stephen was awesome. They were very helpful and informative on my vehicle of choose. I never experienced this kind of non-stressful buying experience before. I highly recommend Ciocca Subaru to anyone looking to purchase a reliable vehicle. We actually purchased 2 cars within 3 weeks at Ciocca and are very satisfied with both purchases. More
Tale of the perfect pumpkin I am so happy with every department that helped me in the purchase of my 2015 Crosstrek pumpkin. Ciocca made my dreams come true. They were knowledge, I am so happy with every department that helped me in the purchase of my 2015 Crosstrek pumpkin. Ciocca made my dreams come true. They were knowledge, helpful, and above all HONEST! The people are friendly and very approachable when you have a question. I felt important to them. More
A Truely different car buying experience I had been looking at the Subaru WRX for about a year, and started my search at Faulker Subaru due to proximity to my house. Faulkner wouldn't let me I had been looking at the Subaru WRX for about a year, and started my search at Faulker Subaru due to proximity to my house. Faulkner wouldn't let me test drive the WRX until I had agreed upon terms - which is the most xxx backwards approach I have ever heard of. All xx excuses, "they are limited in number" "people don't like to buy these cars with miles on them" blah blah blah - it's a 30k car, not a Ferrari!. I'm not an 18 year old kid looking to joyride cars on the weekend, I walked into Faulker as a 30 something married homeowner. After that bunch of malarkey, I kind of put the WRX on the backburner for a while. A year later, I called Ciocca, and had 0 problems setting up a test drive for the WRX for my wife and I. On a Friday night, Ben Walsh greeted us at the door, got to know my wife and I a bit, and then took us on a great test drive with the '16 WRX. Needless to say, I returned on Saturday morning to buy my brand new '16 Premium WRX in WRB (which I f'in LOVE by the way) There was NO high pressure sales xx, just a flat out good car buying experience - Ben was phenomenal! As long as my WRX treats me good, my next Subaru will be purchased at Ciocca - hands down. More
We're sold! This was our first Subaru experience and we were very impressed by the smiling faces and great sales service. Everyone was very courteous and profess This was our first Subaru experience and we were very impressed by the smiling faces and great sales service. Everyone was very courteous and professional. We felt very much at home and they even hosted a free lunch. More
Best car dealer around!!! This is hands down one of the best car buying expierences we have ever had. I told them what I was looking for and they made it work. Greg Fichter was This is hands down one of the best car buying expierences we have ever had. I told them what I was looking for and they made it work. Greg Fichter was an awesome salesman and great to work with. We had such a great experience that I took my son there only a few days later and purchased him a 2016 WRX. Ya Thanks again for placing me behind the wheel of my new 2016 Subaru Legacy and 2016 WRX for my son.:) More
excellent Easiest car buying experience ever. Our salesperson Scott was very knowledgable and helpful !! Everyone at the dealership was professional and court Easiest car buying experience ever. Our salesperson Scott was very knowledgable and helpful !! Everyone at the dealership was professional and courteous ! My car is spectacular More