Ciocca Subaru of Allentown

Thinking of the buyer Nicole really listened to what I wanted in purchasing a new car over the internet and Chad followed through. Anyone wanting to purchasing a car over Nicole really listened to what I wanted in purchasing a new car over the internet and Chad followed through. Anyone wanting to purchasing a car over the net with Ciocca has no worries. More

Buying car experience My experience at Ciocca Subaru was excellent. Our salesperson, Don Olson, was excellent. He was patient, knowedgeable and responsive to Emails and que My experience at Ciocca Subaru was excellent. Our salesperson, Don Olson, was excellent. He was patient, knowedgeable and responsive to Emails and questions. Everything went very smoothly. I would highly recommend the dealership and Don. John S. Kintzer More

Dennis Roberti Super Sales Professional The title of this review says it all. Dennis is professional, knowledgeable, and empathetic to buyers needs and concerns. Delivery of our new Legacy The title of this review says it all. Dennis is professional, knowledgeable, and empathetic to buyers needs and concerns. Delivery of our new Legacy was timely and our unexpected new car orientation provided by Delivery Coordinator, Sarah Diefenderfer, completely removed any anxiety we may have had on driving the vehicle home after delivery. Thank you Dennis and Sarah. More

Pleasant car buying experience Buying a car can be very stressful but mike made this a no pressure, low stress experience. I felt that other dealerships I visited were constantly ca Buying a car can be very stressful but mike made this a no pressure, low stress experience. I felt that other dealerships I visited were constantly calling and pressuring me into returning and test driving more vehicles. Or these other dealerships would only focus on how much you were spending. Mike gave me space, allowed me to call him back at my convenience, and was ready for me when I felt ready to buy. He never once focused on how much I wanted to spend, just took care of finding the right car to fit my needs. I was very happy with my experience and would recommend ciocca and mike to anyone. More

Friendy & Professional Staff I was impressed immediately when I entered the showroom. It was a Saturday afternoon & there lots of car buyers there. The staff I met were always see I was impressed immediately when I entered the showroom. It was a Saturday afternoon & there lots of car buyers there. The staff I met were always seeing that you were being helped. My sales person was Steve Miller who helped me purchase my 1st Subaru. The process was fast & Steve was extremely professional & moved the process along without a xxxx up. In 2 hrs I was finalizing the deal. I was one very happy customer that day. Thanks Steve & the staff at Ciocca Subaru. More

Great service Very friendly. We were ready to buy when we walked in and we were attended to very quickly. Mike Mohr was great getting us drinks and getting the ball Very friendly. We were ready to buy when we walked in and we were attended to very quickly. Mike Mohr was great getting us drinks and getting the ball rolling with the paperwork. I also really appreciated that he took the time to show me how the gadgets in the new car worked even though it was already past 9pm. The only down side was that it did take so long to get out of there. We sat around for a long time before we were brought in to do the financing part of the transaction with Troy Nelson. Once we were in however, Troy was very good at showing all of the options and add-ons in detail and not pressuring me to take more than I really wanted to. More

Wonderful experience From the moment we walked into Ciocca Subaru, we felt important. Once we were introduced to Christian Rivera, that feeling was enhanced significantly. From the moment we walked into Ciocca Subaru, we felt important. Once we were introduced to Christian Rivera, that feeling was enhanced significantly. He was very knowledgeable and made us feel as though the only thing he had to do that day was to spend time with us (and I’m talking hours). In my quest for a Subaru I discovered that there was a dealership within walking distance from my place of business and I stopped in because I had only seen the color I was interested in on the showroom floor and wanted to see it in daylight and this was a convenient way to accomplish this.. The showroom was probably the size of a restroom at Ciocca and I had walked the entire length of their office which was devoid of any clients before anyone noticed I was there. My loyalty was always to Christian Rivera and Ciocca but that sealed the deal. Two thumbs up to our sales team consisting of Christian Rivera, Ray Alvarado and Mohammad Masud. More

Once again, walking away completely satisfied. Walk into Cicocca Subaru and you'll see smiling faces of sales associates and customers alike.. and cars being sold by the boat load. As I found out l Walk into Cicocca Subaru and you'll see smiling faces of sales associates and customers alike.. and cars being sold by the boat load. As I found out last night, there's a very good reason people buy from this dealership. After talking to Nicole on the phone (who was pleasant, helpful, eager to help), I met with Mariley Rivera. Mariley had sold my sister a Subaru Outback, a process I helped negotiate, and I was sincerely impressed with her people skills and simply positive, caring attitude. We ended up buying that car that day and walked away feeling great. But that was used car purchase. Would the experience be the same for a new car ? Would Mariley be willing to sell me the car I wanted at a reasonable and fair price? The end result, was yes, absolutely! Mariely went out of her way to treat us like FAMILY. Zero pressure sales, just a positive attitude, a huge smile, and a "what I can do to make this deal happen" attitude. In the end, the negotiation process was painless, the deal was amazing, and the entire experience was incredible. And best yet- I walk away with a brand (Subaru) that, according to my research with Consumer Reports, has more happy and satisfied customers then Mercedes and BMW. Once again, Mariely and Ciocca prove that, simply put, they want to put you in a great car for a FAIR price. I absolutely recommend this dealership and I sincerely thank Mariely and the team for treating us so well. More

Very satisfied with my purchase experience Great experience with the purchase of my Subaru Impreza. The whole process from choosing a car to driving the car of my choose back home took less the Great experience with the purchase of my Subaru Impreza. The whole process from choosing a car to driving the car of my choose back home took less then 3 hours. Everything went so smoothly and everyone working at Ciocca Subaru was very nice and wonderful to work with. Our salesman Stephen was awesome. They were very helpful and informative on my vehicle of choose. I never experienced this kind of non-stressful buying experience before. I highly recommend Ciocca Subaru to anyone looking to purchase a reliable vehicle. We actually purchased 2 cars within 3 weeks at Ciocca and are very satisfied with both purchases. More

Tale of the perfect pumpkin I am so happy with every department that helped me in the purchase of my 2015 Crosstrek pumpkin. Ciocca made my dreams come true. They were knowledge, I am so happy with every department that helped me in the purchase of my 2015 Crosstrek pumpkin. Ciocca made my dreams come true. They were knowledge, helpful, and above all HONEST! The people are friendly and very approachable when you have a question. I felt important to them. More