
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,099 reviews
Great experience! Christian Rivera was very thoughtful, knew his material, and i felt like he was really working for me. Highly recommend. And I am getting the gas Christian Rivera was very thoughtful, knew his material, and i felt like he was really working for me. Highly recommend. And I am getting the gas mileage I was hoping for!! Big Plus! More
Excellent Justin Haas is the guy to go to if you need to make a purchase! He sold my brother a car last year and recently leased one to me. He is very knowledga Justin Haas is the guy to go to if you need to make a purchase! He sold my brother a car last year and recently leased one to me. He is very knowledgable on the vehicles and features.He shows you exactly what your looking for and works hard to provide the best deal! Loving my first leased car! More
Easy, Professional, and Thorough! I dealt with this dealership over the phone and they were more than accommodating especially considering our fair "Credit". When we arrived at the de I dealt with this dealership over the phone and they were more than accommodating especially considering our fair "Credit". When we arrived at the dealership, we were blown away by the friendliness, accuracy, service, and overall thorough information about the vehicle we were purchasing. Not 1 question was answered without 100% accuracy. Last time we purchased a vehicle (from a different dealership) we left with uncertainty and a strange feeling like we got screwed. NOT THIS TIME. Greg Ciocca Jr. and his staff run a tight professional shift that works like a well oiled Subaru. I suggest using this dealer outfit for you next car, whether it be a Subaru or any of the other brands that they carry. More
Professional Sales, No Pressure ! The salesman, found the model of Subaru, that I was looking for in a timely manner. He did not try to sell me on something, that I wasn't interested i The salesman, found the model of Subaru, that I was looking for in a timely manner. He did not try to sell me on something, that I wasn't interested in purchasing. More
No pressure sales experience No pressure technique allowed me to find the right vehicle. Took a few visits but Ben Walsh stayed with it. Highly recommend both Ben and the whole te No pressure technique allowed me to find the right vehicle. Took a few visits but Ben Walsh stayed with it. Highly recommend both Ben and the whole team at Ciocca Subaru. More
Hassle-free Experience We were looking for a late model Subaru Forester with low mileage. Our initial contact was through the Chat feature on the website with Tom in the Int We were looking for a late model Subaru Forester with low mileage. Our initial contact was through the Chat feature on the website with Tom in the Internet department. He emailed us regularly with inventory updates to keep us informed of our options. We saw one that seemed to meet all of our requirements, AWD, good safety features, leather seats, interior and exterior colors. We initiated an online chat on Saturday afternoon, 2 hrs before the dealership closed. Tom invited us to stop by, greeted us and introduced us to Ben, who was to be our salesperson. He took us outside, where the car was waiting for our test drive. Ben sat in the back and told us about the features of the car as we rode along small country roads and the highway. We stopped to change drivers so my husband and I could both experience the ride. Back inside, Ben was patient, personable and not at all pushy. He answered all of our questions. Our trade-in was evaluated, and the negotiating process wasn't long, drawn out , or painful as is often the case at other dealerships! We got a fair price for our trade and the new vehicle. The paperwork was handled swiftly and expertly by Mohammed in the finance department. He was very professional and personable, explaining everything in great detail. While we were signing the paperwork, Ben had transferred two car seat bases and mirrors from our trade-in to the Forester. They filled the tank and had the car running for us as we exited the building. Ben even quickly synched both of our smart phones with the Bluetooth , saving us the hassle of reading the manual and figuring out how to do it ourselves. He pointed out more features and we were on our way. We received business cards from Ben, Mohammed and Gregg Ciocca, Jr., who found us a lower finance rate than our credit union. The next day, we had a problem with the power lift gate. A quick call to Ben solved the problem. It was a simple reset issue. I thought it might require a service visit. I was impressed with how well-versed Ben was with the vehicle operation and that he was able to quickly resolve the problem. I was impressed with the seamlessness of our transaction. The Ciocca dealership seems to take pride in its commitment to customer comfort and satisfaction. This dealership is also commendable for the diversity that is represented among its employees! I give this operation 5 stars and would not hesitate to purchase another vehicle there and recommend it to my friends and family. More
Exciting and very satisying Tom Calianno and Nick Mann were wonderful to work with. They helped me with everything I threw at them and hustled for me when I needed to get to work Tom Calianno and Nick Mann were wonderful to work with. They helped me with everything I threw at them and hustled for me when I needed to get to work by a certain time. I'm very appreciative to both of them for everything!!!!! Thank you!!!!! More
Thank you Steve was wonderful and patient with us. He was knowledgable about the vehicles and ultimately found us a great car that we love. We felt no pressure Steve was wonderful and patient with us. He was knowledgable about the vehicles and ultimately found us a great car that we love. We felt no pressure from him. On the finance end, we did feel pressure into buying service plans and had to say no thank you multiple times. The gentleman was very nice, but persistent for sure. Very happy with Ciocca Subaru. More
MIKE MOHR = THE BEST EXPERIENCE. Working with Mike Mohr was the best car buying experience I have ever had. Because of him I will now only buy all of my cars from Ciocca Subaru, and w Working with Mike Mohr was the best car buying experience I have ever had. Because of him I will now only buy all of my cars from Ciocca Subaru, and we are now a Subaru family. We had our 3 and 4 year old children with us. Not only did Mike take care of us he kept out kids entertained throughout the entire process. Thank You!!!!! More
Great experience at Ciocca I recently purchased two Subaru Forester's for our business. Art Berger handled the sale and I can't say enough about how pleasant Art was to work wit I recently purchased two Subaru Forester's for our business. Art Berger handled the sale and I can't say enough about how pleasant Art was to work with and how easy Ciocca made the sales process. I am sure we will buy many more cars through Ciocca. More