
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Very Good Buying Experience In purchasing my first Subaru, Jeff was very informative about the Outback driving capabilities and option that made my buying experience a very posit In purchasing my first Subaru, Jeff was very informative about the Outback driving capabilities and option that made my buying experience a very positive. I would highly recommend this dealership and Jeff for anyone looking to purchase a Subaru. More
excellent The entire staff was very friendly and pleasurable to deal with. I truly believe they mean when they say they will never be undersold. I would definit The entire staff was very friendly and pleasurable to deal with. I truly believe they mean when they say they will never be undersold. I would definitely buy from Ciocca Subaru again. More
Excellent service Great place to buy/lease a new car. Not only are the cars reliable but the service is great. Christian had us out of there much faster than anticipate Great place to buy/lease a new car. Not only are the cars reliable but the service is great. Christian had us out of there much faster than anticipated and in a brand new car. Mike helped us with the paperwork and made sure we understood everything. Overall it was a good experience (compared to others I've had) and they also accomadated my kids. Need a car? Come here!! More
Pleasurable I have always hated car buying. This experience was truly exceptional. Professional and courteous throughout. Wish I had gone to Ciocca first.Happy to I have always hated car buying. This experience was truly exceptional. Professional and courteous throughout. Wish I had gone to Ciocca first.Happy to recommend. More
A little unfair I just bought a 06 Civic and I really love it! It was really clean, however I had a few issues 2 days after I bought it. First I had gone over some po I just bought a 06 Civic and I really love it! It was really clean, however I had a few issues 2 days after I bought it. First I had gone over some pot holes AFTER I bought the car and noticed a squeak on the front right strut, it turned out to be a tie rod end, (roughly $200-$250 est. repair at a regular shop). There was also a problem with the passanger door lock actuator it wouldn't operate correctly and using it manually was not possible ($150 repair est.). Also the car had 138,000 mi and it had not yet had the transmission fluid changed and upon slowing quickly to a changing red light I noticed hard downshifting ($120-160 est.). They wound up giving me a Loaner car which was definitely a POSITIVE, however they charged me a $200 deductible stating that the vehicle was sold AS IS without a warranty however if there was a warranty they charge a deductible so I had to pony up on that...I wish I had noticed these things before :( overall I've delt with worse dealers so I should be happy...I guess LOL More
amazing sauce I had a great experience here from beginning to end. Test drove the car right away, fell in love instantly, options were discussed in full and ended u I had a great experience here from beginning to end. Test drove the car right away, fell in love instantly, options were discussed in full and ended up getting the car same week thanks to Andy and Tom. The customer service was beyond exceptional and I'm so happy I decided to go with this dealership even though it was an hour away from my house but they had the brz I wanted so it was perfect. More
Outstanding Job The 1st time we dealt with Nev was back in April of 2015. At the time we were just checking out the new cars. But in July of 2015 we were in the marke The 1st time we dealt with Nev was back in April of 2015. At the time we were just checking out the new cars. But in July of 2015 we were in the market for a new car and we knew right where to head Ciocca Subaru and to speak with Nev. He was knowledgeable about the product and he took his time answering all my wife's many questions (she has MS). He has a great sense of humor which made the car buying good a lot smoother. Thank you very much Nev. Jo Anne and Bill Harr More
Going above and beyond My dreams of owning a new car were made possible by the amazing staff of Ciocca Subaru. My story sounds like most people , working married couple, no My dreams of owning a new car were made possible by the amazing staff of Ciocca Subaru. My story sounds like most people , working married couple, no credit card but debt due to medical and student loans. A barely working older car and high payments on it. The staff made sure to work with us and help educate us on the best vehicle for our family of 5. The staff were both thoughtful and gracious from the bottle waters for the kids to providing them coloring book to occupy themselves. I know most people say that buying a new car is stressful , my husband and I did not find it to be. I would recommend them highly and look forward to a lifelong relationship with them. More
Excellent Service from both of the gentlemen I worked with. When we first came on the lot and was looking at cars a very nice gentleman by the name of Jake Marcus asked us if he could help us look around and fi When we first came on the lot and was looking at cars a very nice gentleman by the name of Jake Marcus asked us if he could help us look around and find a vehicle that was right for us. He started taking notes about what we wanted in a car and started showing us the inventory. He was called away by a returning customer and he introduced us to Mr. Dean Moyer who showed us around further and we all went for a test drive when we found the vehicle that we thought was right for us. Back at the showroom we started the negotiation process and it was better than I ever dreamed it could be. Dean listened to what we had to say and what we were willing to pay and what we were willing to trade our current car in for. At other dealerships I felt like I came away with battle wounds and an oath that I would never go back there again and obviously without a new car. Jake, Dean and the rest of the employees were courteous and professional. I would recommend Ciocca Subaru on Hamilton Blvd in Allentown Pa. to anyone that wants to be treated with respect and kindness. The experience was well worth my time and new car that we now enjoy. Thanks guys, Ann More
Neville was the greatest salesman, thoroughly explained ever Very clear details& terms,Nevil had great sense of humor went above and beyond to make sure I was satisfied .treated us like a friend not just a custo Very clear details& terms,Nevil had great sense of humor went above and beyond to make sure I was satisfied .treated us like a friend not just a customer More