Ciocca Subaru of Allentown

Best experience I've had at a car dealer I hate going to the dealerships but I needed to help my mother in law buy a new car. She wanted a white impreza. My husband went to 4 dealers here in I hate going to the dealerships but I needed to help my mother in law buy a new car. She wanted a white impreza. My husband went to 4 dealers here in nj and nobody had a white one. Each stated it would take 2 weeks. She needed a car quickly though and I remembered Ciocca being the largest and having a huge inventory. They had a few white ones with different options. Eileen was our sales woman and she was great. Very friendly and personable. Todd did the finance and really went above and beyond to help because my mother in law is self employeed and didn't have the best credit. In the end I never felt pressured but of course we knew what we were buying and knew the correct price point from kbb. The only thing I felt slightly pressured on was buying extended warranties but I suppose that's their job as well. Besides that it's a great dealership and I would recommend going there for a new subaru even if it is a little bit out the the way. It's worth it. More

Awesome Experience We recently purchased a Subaru Outback from Ciocca Subaru. If you're within a reasonable distance from Allentown, PA and are interested in a Subaru t We recently purchased a Subaru Outback from Ciocca Subaru. If you're within a reasonable distance from Allentown, PA and are interested in a Subaru this is the place you want to go. The people at Ciocca are very helpful, very friendly and they will negotiate with you. The sticker price is not etched in stone. Find your best price elsewhere then come to Ciocca, they will bet it. We love the Outback that we purchase...the best vehicle I've driven to date. More

Great service at the Parts Counter I have nothing but good things to say about the parts counter at Ciocca Subaru. Every trip over there is a pleasure, ordering parts is easy and using I have nothing but good things to say about the parts counter at Ciocca Subaru. Every trip over there is a pleasure, ordering parts is easy and using the online parts site gets me a great deal on them as well. Frank and Judy are great to deal with and always work with me to get what I need no matter what the cost. Ciocca will always be my go-to place for OEM Subaru parts. More

Vehicle Selection and Bob Pavone Ciocca Subaru was an excellent experience when purchasing a new Subaru. We worked through Bobby Pavone who made our experience award winning. While Ciocca Subaru was an excellent experience when purchasing a new Subaru. We worked through Bobby Pavone who made our experience award winning. While Subaru has closed down their American factories for expansion, Ciocca had enough inventory to choose from. This is my 5th Subaru, all purchase from Allentown, PA. and all through Bobby Pavone. More

Excellent Experience Ciocca Subaru made purchasing a new car easy. Scott went out of his way to make sure I was happy with my purchase and went definitely out of his way Ciocca Subaru made purchasing a new car easy. Scott went out of his way to make sure I was happy with my purchase and went definitely out of his way to make sure everything was taken care of. Would definitely recommend Ciocca to anyone wanting to purchase a vehicle. More

Ciocca Subaru Jimmy really made us feel like he cared and wanted us in a car we would love. Greg helped finalize everything when Jimmy was unable and the whole thin Jimmy really made us feel like he cared and wanted us in a car we would love. Greg helped finalize everything when Jimmy was unable and the whole thing went seamlessly. More

One of the better Vehicle Purchase Experiences My wife and I were once again faced with the challenge or finding a new vehicle. Our 2010 Toyota SUV was now 5 years old and we were interested in up My wife and I were once again faced with the challenge or finding a new vehicle. Our 2010 Toyota SUV was now 5 years old and we were interested in updating our transportation. We decided to attend the auto show at Stabler arena a short time ago and began looking at alternative replacement vehicles. We liked a few of the brands we looked at but most had certain things we didn't care for. Subaru was one of the brands on display and we were very impressed with the Outback, it's features and in our price range. We decide that this was the car we wanted. I went through Consumer Reports, who prices the cars through True Car and received three offers, one from Ciocca Subaru. Ciocca was not the lowest price. In fact the lowest price quoted was from the dealer that was actually about a half a mile from my house. I was naturally going to set sights on this dealer first. Ciocca, however, was the first to contact me. After discussing what I was interested in and the price offered by the nearby dealer they offered a counter price that was hundreds of dollars less than the nearby dealer. I was very impressed with that honesty since they could have offered a slightly reduced price or an equivalent price just to get me to come to them. That was the tactic of car dealers in the past. I accepted their offer and purchased from them. Every individual I met was exceptionally friendly, courteous and helpful. Can't say enough. Kudos to Kevin who walked me through the operation of the vehicle and how things worked. He was very knowledgeable with all aspects of the Outback and answered all questions without hesitation. I've been around awhile and appreciate the experience I went through. Nice going Ciocca. Keep it going. You just may be the first one I look up when I need another car in the future. More

new outback Nothing but praise for Ben Walsh and Sayed Ahmed. they really worked hard to close the deal. Thanks Ben for sending the free debit card. It is appre Nothing but praise for Ben Walsh and Sayed Ahmed. they really worked hard to close the deal. Thanks Ben for sending the free debit card. It is appreciated. More

TOP-RATE Experience and Dealership I cannot say enough about this dealership. I have been dealing with them since 2010 and have had nothing but exceptional customer service. All staff m I cannot say enough about this dealership. I have been dealing with them since 2010 and have had nothing but exceptional customer service. All staff members are extremely respectful, helpful, and courteous. It doesn't matter what department they work, a staff member will take the time to ensure that you are receiving assistance and that your needs and expectations are being met. I have never encountered a staff member that was less than accommedating; this speaks volumes towards the company's value in their staff members. I recently purchased a 2015 Forester and did encounter a small glitch in the purchase process. As soon as the issue was discovered, within minutes, there were various staff members available to rectify the situation and get my purchase experience back to a 100% satisfaction rate. The salesman that I worked with with was very understanding and patient to my requests and took the time to ensure the financing within my limitations. I actually requested him for this purchase since he assisted in the purchase of my very first Subaru. As alsways, EXCEPTIONAL SERVICE Jeff Staver, thank you. I also want to thank Gabby for the excellet job she did in getting me started in the process of this purchase. She was "on top of her game" with customer service, setting up my contact with Jeff and answering all my questions. Great Job, Gabby and Thank You. With all that being said, "Ciocca, keep up the great job your doing". More