
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Pleasant Experience Ben Walsh is a personable young man who was extremely knowledgable and very helpful. He addressed all our concerns and was willing to go the extra mil Ben Walsh is a personable young man who was extremely knowledgable and very helpful. He addressed all our concerns and was willing to go the extra mile during the entire process. I highly recommend. More
Great Experience - 2015 Subaru Forester Ciocca Subaru was the best car buying experience I have had. As a previous owner of two Legacys and a current Forester owner, I know the Subaru produ Ciocca Subaru was the best car buying experience I have had. As a previous owner of two Legacys and a current Forester owner, I know the Subaru product well and didn’t need to be sold on it. I wanted to handle most of the transaction through e-mail. I reached out to Shawn who was very responsive for a couple of CPO Foresters I was interested in, as well as the trade-in value I was looking to get for my current Forester. When they sold before I could get to the dealership, he did his best to get me in a new vehicle at a price point I was looking for. We agreed on a price point, and I got to the dealership where Mohammed took care of me from thereon. He was very friendly, personable and answered any questions I had. Both the price of the new vehicle and trade-in were the same from the e-mail communications to my physical presence at the dealership…no changes, issues or hassles . Actually meeting the written or estimated value of the trade-in does not often happen at dealerships, but Ciocca honored this. Finally, Mike went through the deal paperwork fairly quickly so I could be on my way in a quick amount of time. Overall, it was an EXCELLENT experience, both from a price point perspective and service perspective. I will surely be buying my future Subarus here and recommend it to family and friends. More
Right on the money After visiting two prior times and not able to come up with a deal, third time was a charm. And we attribute how easy everything felt to Nick Mann. He After visiting two prior times and not able to come up with a deal, third time was a charm. And we attribute how easy everything felt to Nick Mann. He was great in all aspects of the transaction. He made us feel comfortable, explained everything from beginning to end, and helped us get into the Legacy we wanted (color and options) and right on the monthly lease payment for our budget. More
Great place to buy a car This is the 4th car I bought and it was by far the least shady experience I have had. I could tell that they care about their reputation. Everyone w This is the 4th car I bought and it was by far the least shady experience I have had. I could tell that they care about their reputation. Everyone was helpful. Nicole from the internet department was exceptional. Jimmy was the sales rep that helped me buy and he stayed way extra to finish the sale. He explained everything about the car and wanted to make sure that I was happy with it. One thing that I can't stand is the anger tactic or being talked to like I'm stupid when sales people try and make you buy some extra package or whatever. The finance department actually did some of that and I considered getting up and leaving, however, I understand that it is part of the job to an extent and the finance guy was a nice guy overall. I just don't like how all along the internet rep and sales rep say we want you to be comfortable with a payment and then the finance guy tries to argue with you and get you to pay more. It's one thing to offer packages and try to convince someone to buy and it's another to argue for them with somewhat of an attitude. I would go back to Ciocca again and I would recommend others to go there. At the end someone showed me how to use the car. I don't remember her name, but she was great. More
3rd vehicle in the last 14 months We wandered in to Ciocca Subaru in December 2013 on a whim. It was end of year the place was crazy. After wandering the lot for a few minutes my wife We wandered in to Ciocca Subaru in December 2013 on a whim. It was end of year the place was crazy. After wandering the lot for a few minutes my wife and I were approached by a gentleman who asked if we being helped we said no and he said "let me get someone out here to help you, I'm not the right guy to help you with your questions I only own the place". It was Greg Ciocca, he stayed with us telling us about the history of the dealership, how he came about purchasing it from the Becker Family and how he built his family of dealerships. He was genuine and down to earth. Mike Mohr was our Sales Rep and got us into a few vehicles and the eventual sale of our Crosstrek. Mike was great to deal with, no pressure, friendly and worked to get us a good deal. Since that day my mom and daughter have purchased a vehicle from Mike. We will continue to come back to Ciocca for our new and used car needs. More
Awesome Experience! When I first contacted Ciocca through an app on my phone I was very surprised by how quickly I was responded to and how well my questions were answere When I first contacted Ciocca through an app on my phone I was very surprised by how quickly I was responded to and how well my questions were answered. This is my first Subaru, life long VW fan here. The online adviser, Jeff and the Salesman, Greg were both upstanding and very helpful. I will be going back to this dealer in the future for ALL of my car needs and service. Thank you!! More
Buying New Salesmen were friendly and courteous. They were not pushy and had a more hands off approach which is something I like. The buying experience was pos Salesmen were friendly and courteous. They were not pushy and had a more hands off approach which is something I like. The buying experience was positive and I would recommend anyone considering a Subaru to shop here. More
an unexpected pleasure THANK YOU ,THANK YOU, We came in on Saturday hoping to take a quick test drive and leave. The attention we were shown from Greg Fichter our sales rep. THANK YOU ,THANK YOU, We came in on Saturday hoping to take a quick test drive and leave. The attention we were shown from Greg Fichter our sales rep. was second to none. We drove the care we were interested in, on our own ,with no presure at all. We were so impressed with everyone we spoke to, that we sat down and talked with Greg and later that day we drove our new Forester home. Can't say enough about how well we were treated. Christian Rivera also spent time explaining the car to us on Saturday and again on Monday when we had more questions. Thanks again, Tom and Carol More
Great vehicle, lousy tires Very excited for owning my very first Subaru, made my purchase yesterday and today snow and it was not fun anymore Yokohama geoland tires are like hoc Very excited for owning my very first Subaru, made my purchase yesterday and today snow and it was not fun anymore Yokohama geoland tires are like hockey pucks on ice and is a shame because ot ruins subaru legendary AWD plus this tires have a promise 60k mileage warranty with a utqg of 440 thats not true I will be lucky to get 15k, besides that ok experience. More
Best car buying experience Went in to buy a new car to replace my truck. Talked to Shawn during the week about their inventory on crosstreks. Went in on Saturday test drove with Went in to buy a new car to replace my truck. Talked to Shawn during the week about their inventory on crosstreks. Went in on Saturday test drove with Nick and Mike did our paper work. Best car buying experience I've ever had. More