
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Ciocca I had a wonderful experience at Ciocca Subaru. Everyone was very helpful and I'm very happy about my new car! Thank you again so very much! I had a wonderful experience at Ciocca Subaru. Everyone was very helpful and I'm very happy about my new car! Thank you again so very much! More
Great Experience Purchased a new car and traded my old one in, by far the best car buying experience I have ever had.. The whole process was easy from when I walked i Purchased a new car and traded my old one in, by far the best car buying experience I have ever had.. The whole process was easy from when I walked in to when I drove off in my new car, highly recommend! More
The best car buying experience!! Reasons I went to this dealership. 1. Justin Haas 2. Large inventory 3. Lowest price in this region 4. It feels good when you enter into that deal Reasons I went to this dealership. 1. Justin Haas 2. Large inventory 3. Lowest price in this region 4. It feels good when you enter into that dealership building- don't know the secret. More
Excellent expierience I am very impressed by Nev and Melissa and how much they helped us out. They found an affordable car fit for my growing family at a price we couldn't I am very impressed by Nev and Melissa and how much they helped us out. They found an affordable car fit for my growing family at a price we couldn't beat! I was so reluctant on financing the vehicle but melissa found a way to help us finance and build up my credit at an affordable monthly rate. I would definitely recommend them and appreciate all their help and the heart in which they showed in our time of need. More
The best car buying experience, ever. Our experience was of curtious professionalism. Justin Haas asked all the right questions and helped us, get the price that fit our needs. Would we re Our experience was of curtious professionalism. Justin Haas asked all the right questions and helped us, get the price that fit our needs. Would we recommend you dealership...definitely. If we are ever in the market for another car Ciocca Subaru will be the place we will go. More
New Car Sales with Great Attention to Customer Satisfaction I purchased a new 2014 XV Crosstrek Hybrid for my wife and am extremely happy with my car purchasing experience. From the minute I walked in the door I purchased a new 2014 XV Crosstrek Hybrid for my wife and am extremely happy with my car purchasing experience. From the minute I walked in the door to the day my wife drove the car off the lot, Mr. Dennis Roberti's level of customer service greatly exceeded my expectations. In particular, I was particularly impressed with Mr. Roberti's sales approach, friendliness, and dedication to customer service. Sales Approach Mr. Roberti's sales approach was very professional and efficient. He explained the process in a level of detail that would surely help a first time buyer make an informed decision about his or her purchase. I also greatly appreciate his "no pressure" approach, which is the one aspect of car buying I believe everyone thinks considers before heading to a dealership. Friendliness Mr. Roberti was extremely friendly during the whole experience, and I enjoyed speaking to him while I was waiting for the paperwork to be processed. My wife also commented when we got home how much of a pleasure it was speaking to Mr. Roberti. Customer Service This is the area where Mr. Roberti really excelled. First, Mr. Roberti managed the entire car buying experience. I spent very little time working with other people at the dealership (the exception was my finance manager, Mr. Kevin Fulep). This signaled to me that Mr. Roberti cared about the customer experience, since he could have easily passed the responsibility of dealing with me to someone else after I agreed to purchase the car. Second, our car was not quite ready when we arrived to pick it up. Mr. Roberti was clearly concerned about delivering the car "late" (a largely inconsequential 21 minutes) and alerted management to ensure that we were 100% satisfied with our experience. Overall, Mr. Roberti is a fantastic sales representative, and I highly recommend Mr. Roberti for your Subaru buying experience. More
"your up here you need to be here" Great time. Made car shopping and the wait a good time. There was no stress. Was not pushy one bit. He is my type of salesman. Great time. Made car shopping and the wait a good time. There was no stress. Was not pushy one bit. He is my type of salesman. More
PROFESSIONAL,KNOWLEDGEABLE, 5 STAR DEALERSHIP After visiting 3 dealerships on a Friday afternoon and being very disappointed, I stopped at Ciocca Subaru. I was just out looking at different new c After visiting 3 dealerships on a Friday afternoon and being very disappointed, I stopped at Ciocca Subaru. I was just out looking at different new cars but I was really 'WOWED' at CIOCCA. Justin Haas greeted me and I was very impressed by his warm, friendly manner and his neat professional appearance. I immediately felt comfortable. The sales staff at Ciocca are very impressive! They go out of their way to answer all your questions, met all your individual needs and most of all, be sure you are Satisfied. They take the time and interest to make sure it is a great experience. Much to my surprise I bought a new 2015 Subaru Forester and I am thrilled with the quality of the car. ...and it was a GREAT EXPERIENCE! More
Thrilled to be part of the Suburu family We purchased an Impreza and are l00% pleased with the car's performance and reliability! Our salesman, Steve Parr, Jr. was efficient and very profess We purchased an Impreza and are l00% pleased with the car's performance and reliability! Our salesman, Steve Parr, Jr. was efficient and very professional making him a pleasure to work with. It is our first Suburu and we are very happy to now be a part of the Suburu family! More
Disappointed Purchased a used vehicle 2/23/15. With fair credit, Melissa did her best and we were approved for an XB. In and out in 3 1/2 hrs. However, we were de Purchased a used vehicle 2/23/15. With fair credit, Melissa did her best and we were approved for an XB. In and out in 3 1/2 hrs. However, we were definitely disappointed that the car was not detailed on the inside, I could take my finger and scrape off the dirt from console. This was not noticed at the time. Very disappointed and kind of felt because we did not purchase a new vehicle, we had a below standard experience. More