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Ciocca Subaru of Allentown
Allentown, PA
2,129 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek.
Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers.
Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,129 reviews
December 15, 2021
Had a great experience! Marshall in sales was great! He kept in touch with updates while waiting for my new Outback to arrive and when it did he made sure I was very happy with my purchase and experience. kept in touch with updates while waiting for my new Outback to arrive and when it did he made sure I was very happy with my purchase and experience. Also thanks to Ben in finance. He explained everything patiently and thoroughly. Thank you Ciocca Subaru!!! More
by George K
December 09, 2021
Fernando was polite and helpful. We bought a used Ford through him and when the battery failed he came and gave it a booster charge. It failed a week later and after my charge the car was returned for ev through him and when the battery failed he came and gave it a booster charge. It failed a week later and after my charge the car was returned for evaluation. Fernando's boss, Marcus, arranged the testing which resulted in the Ford's alternator being replaced. We picked up the car the next day and were happy with the service and courtesy received from both men and the shop. More
by stan
December 04, 2021
After buying FOUR BRAND NEW CARS from this dealership (1 from Becker ) What a HORRIBLE 5th EXPERIENCE….. After looking at the car I was attempting to buy & letting ciocca Subaru examine my truck. (Wa from Becker ) What a HORRIBLE 5th EXPERIENCE….. After looking at the car I was attempting to buy & letting ciocca Subaru examine my truck. (Wasting 3hrs of my life) We were within 100$s of dollars of making a deal. The next day we agree on a price I then tell salesman to lock up the deal. I call the dealer 1 hr later and ask if I need to do anything. And sales manager TOM O Donnell goes and tells me that there are people currently looking at the car & that it might be sold …. ? Are these the slime ball tactics that this dealership now practices. By the way it appears that most if not all of the BECKER SUBARU staff are now no longer working there. That should speak for itself Thanks a lot for wasting my time. More
by Dan the man
Employees Worked With
Tom O'Donnell
November 27, 2021
Great experience, friendly team. Great dealership with awesome loaner options when your cars in for service. awesome loaner options when your cars in for service. More
by Tiffany
November 22, 2021
Great service. Not many options. With inspections don’t categorize importance of what needs done just pages of maintenance totaling thousands. Always friendly though Service guys are great. Not room for ne categorize importance of what needs done just pages of maintenance totaling thousands. Always friendly though Service guys are great. Not room for negotiation as there is no cars and they knew I needed a car because my last Subaru needed lots of repairs. More
by mcominskie
Employees Worked With
John Berghuis
November 11, 2021
Marshall was great. I waited a few weeks for the car to come in and it actually came a day early. Financed at 1.9% and picked up the next day. Have an appointment in a few weeks to go over all features of come in and it actually came a day early. Financed at 1.9% and picked up the next day. Have an appointment in a few weeks to go over all features of new vehicle that I might not understand. More
by Jeff
November 04, 2021
Everything about this experience was positive except the low price offered for my trade-in. The staff was knowledgeable, helpful and there was no pressure to buy. Thank you. I have never had such a posit low price offered for my trade-in. The staff was knowledgeable, helpful and there was no pressure to buy. Thank you. I have never had such a positive experience buying a car. Most sales persons talk to my husband instead of me. That was not the case at Ciocca. Again thank you!! More
by Maggie H
October 21, 2021
Everyone was very friendly and accommodating. They work with you and let you find a car at your own pace, but help to facilitate your decision making. Marhsall really goes out of his way to make sure that with you and let you find a car at your own pace, but help to facilitate your decision making. Marhsall really goes out of his way to make sure that you find a car to fit your needs, and really knows his stuff(and if he doesn’t he makes sure to find someone who does) More
by Shannon
Employees Worked With
