Ciocca Subaru of Allentown

Amazing Service I went online and was called by Alec within minutes. He was very helpful to help me find a potential car and set up my appointment with Fernando. From I went online and was called by Alec within minutes. He was very helpful to help me find a potential car and set up my appointment with Fernando. From the beginning Fernando was extremely professional, helpful, knowledgeable and worked very hard. I don’t have the best credit, but he somehow found me a car that I could get financed and it is amazing. Most places would have sent me away without giving me a chance or I could go to a buy here pay here and regret it. He and his manager kept looking and found the car for me. I am so grateful. I would definitely recommend this dealership to anyone looking for a car and go speak to Fernando. More

Great car-buying experience! I shopped around at several dealers before deciding on another subaru. By far, the process of checking out, test driving and comparing cars was much m I shopped around at several dealers before deciding on another subaru. By far, the process of checking out, test driving and comparing cars was much more pleasant at Ciocca subaru. My salesman, John, was patient and respectful and listened to my special needs in a vehicle. While another dealer outright lied to me that a certain model could not be ordered with a certain feature, I test drove a vehicle with just such a configuration at Ciocca. When it was apparent that a sub compact crossover would not meet my needs, John looked for a Forester for me with the features needed. The dealership went so far as to find one at another dealer two states away and acquired it for me. The price negotiation process was also smooth. I admire that John was patient and took me seriously even though the process was slow and interrupted by a temporary illness on my part. I am very happy with my experience and would recommend Ciocca Subaru to others. Their selection, prices, and service cannot be beat! More

Buying A New Car Completely satisfied with our experience! I would recommend this dealer to anyone looking for a car. The process was quick and easy and there was alwa Completely satisfied with our experience! I would recommend this dealer to anyone looking for a car. The process was quick and easy and there was always somebody there to help us along the way. More

Recall ends Badly Took my 2013 Impreza in for a Valve Spring Recall and within 30 miles of driving, after the work was complete, the cars check engine light came on and Took my 2013 Impreza in for a Valve Spring Recall and within 30 miles of driving, after the work was complete, the cars check engine light came on and the car started sputtering when idling. Took the Car back to Ciocca and they wanted to charge me $130 to diagnose the issue which after some discussion they decided to do for free. They told me the code was for a Cylinder 2 misfire and that they did not touch this area of the car, hmm funny changing Valve Springs you have nothing to do with the cylinders. I called 2 mechanics and FAULKNER SUBARU ( a much better subaru dealer ) and all of them said you have to at least pull the coils out let alone remove the engine. I called back and spoke to Carolyn the service manager and she went to speak withe the Service Writer and the Mechanic that did the work and her response was, They did not have to touch this area to do the job and the mechanic said it was running rough when I brought the car in. If indeed the car was running rough when i brought it in, with a cylinder 2 misfire, the check engine light would have been on at this time and it was not. I would suggest to all that you take pictures and videos of how your car is running when you take it here for service or a recall just in case you have the same issue. Look how many pictures they take of your car and how many places you have to initial and sign. Oh by the way my mechanic replaced the plug and coil and the car is fine. They are a bunch of liars and the service manager has no idea what they are talking about. More

2014 Gmc Sierra Superb Service, Very Personable, Very Friendly Would definitely buy again. Fernando---Great, Luke--Great, Marcus---Great We have recommended peo Superb Service, Very Personable, Very Friendly Would definitely buy again. Fernando---Great, Luke--Great, Marcus---Great We have recommended people to visit your dealership already we were so impressed with the service. We do not usually do ratings but we were very satisfied so here's to you team. Thank You again More

Great dealership Cody salesman Luke in finance and Summer McGlaughlin was wonderful. I could not be more pleased with every step of the experience. So helpfu and frien Cody salesman Luke in finance and Summer McGlaughlin was wonderful. I could not be more pleased with every step of the experience. So helpfu and friendly. I'm glad I came to Ciocca. More

Great Customer Service Fernando was wonderful . I could not be more pleased with every step of the experience. So helpful and friendly. He never stop smiling. I'm glad I Fernando was wonderful . I could not be more pleased with every step of the experience. So helpful and friendly. He never stop smiling. I'm glad I came to Ciocca. More

Great Customer Service The entire buying experience was great. Adrian was extremely helpful and really listened to our thoughts. We couldn't be happier with our choice in ve The entire buying experience was great. Adrian was extremely helpful and really listened to our thoughts. We couldn't be happier with our choice in vehicle and the great staff at Ciocca. More

Great Customer Service! My fiance and I came in after getting into a car accident earlier that morning - we needed a new car stat! Zach was an absolute pleasure to work with, My fiance and I came in after getting into a car accident earlier that morning - we needed a new car stat! Zach was an absolute pleasure to work with, he helped us with options that fit our budget, was patient and was exactly what we needed after our stressful morning! We ultimately walked out with a Subaru legacy (that we love) and payments that fit our budget! Highly recommend Zach and Ciocca! More