Ciocca Subaru of Allentown

Good experience My car was totaled The salesperson Zach made the process of buying a new car easy as possible and worked with me and my budget. No high pressure My car was totaled The salesperson Zach made the process of buying a new car easy as possible and worked with me and my budget. No high pressure More

A fantastic experience Before setting foot in a dealership, I was driving a 12 year old Ford Explorer that was paid off and running just fine. I knew the time was coming for Before setting foot in a dealership, I was driving a 12 year old Ford Explorer that was paid off and running just fine. I knew the time was coming for a newer car but wasn't in a big hurry to buy. Over the months I had done a lot of research online and finally narrowed it down to a Subaru. I was initially looking at the 2019 Crosstrek but saw the 2019 Forester Sport and fell in love with the look of it (especially black!#. Once I test drove it, I knew it was the car I wanted. Again, I was in no hurry to buy that day, just knew that's the car I would eventually get when the time was right. Enter my salesman Zach Smyth...If I wrote 20 paragraphs on here, it still wouldn't be enough to explain how pleased I was with the way he treated my wife, my father, and myself. He was absolutely amazing! Even though I understand its his job to sell me a car no matter what, it never felt that way. We never felt pressured into anything, in fact quite the opposite. We felt as though he was on OUR side every time he stepped away to consult with the Sales Manager about the price of the car. It was like negotiating with a long time friend even though we just met 30 minutes earlier. I can't stress this enough...it was because of Zach, that we left the dealership that night with a brand new Forester Sport. I would also like to give a big thanks to our Finance Manager - Luke Freitas - who worked just as hard for us and was equally personable. He took his time #even though it was after closing on a Saturday night) to make sure we understood everything on the financial & warranty side of things. The next time anyone of my family or friends is interested in purchasing a new car, I will not hesitate to mention Ciocca Subaru and tell them "make sure you ask for Zach & Luke" More

The best dealership I have ever dealt with! I recently purchased a 2019 Subaru Forester, replacing the same vehicle that was totaled by a boy who was not paying attention, and hit me in the back I recently purchased a 2019 Subaru Forester, replacing the same vehicle that was totaled by a boy who was not paying attention, and hit me in the back while I was stopped in traffic. I was not injured and I feel it was because of the great, safe Forester!! After finally hearing from the insurance company that my car was totaled and I could find another one. I called Gigi Perez, to cancel an appointment I had scheduled with her. When I told her what happened, she immediately had Sean Jenkins call me. Sean was so outstanding. He was the most thoughtful and caring person I have ever dealt with!!! He had me come in to the dealership right away and he had everything ready for me to replace my Forester, with a new one. He had some great people also helping, including, Luke Freitas and Jason Dutsch! It's because of the compassion, caring people at Ciocca, that I would never go anywhere else! More

Excellent Experience I came to Ciocca because my daughter just bought a Crosstrek and loves driving it. She introduced me to Greg. He immediately put me at ease and made I came to Ciocca because my daughter just bought a Crosstrek and loves driving it. She introduced me to Greg. He immediately put me at ease and made getting a car a fun experience. He did not pressure me and was very knowledgeable about the Forester and helped me make a quick decision. I usually take a while to decide but with Greg in 2 hours I had a down payment on the car and picked it up the next day. He has a wonderful outgoing personality and a great sense of humor. I certainly will recommend him to all my family members and friends. I love driving my Forester. Thanks Greg and keep up the great work. More

Outstanding buying experience! First time buyer of a Subaru Crosstrek Limited, using the Costco Auto Program. The well-seasoned salesman (Jeff Staver) was key to my purchase, easy g First time buyer of a Subaru Crosstrek Limited, using the Costco Auto Program. The well-seasoned salesman (Jeff Staver) was key to my purchase, easy going, and came forth as working for me in my best interest. He was very knowledgeable with the Costco program, as well as the details of the Crosstrek. He was a great help in obtaining the specific optional equipment packages that provided me with all the options I desired. From start to finish Jeff handled the transaction with no issues, keeping me informed every step of the way. More

Phenomenal. I had been driving a serious beater car for a few years, and went to Ciocca on a day off of work to look and see if there was anything I could afford. I had been driving a serious beater car for a few years, and went to Ciocca on a day off of work to look and see if there was anything I could afford. For context, I am a millennial woman with a decent job, however I have never bought a car before and I do have quite a bit in monthly expenses already, and I had no idea what my credit score could get me in terms of rates. That being said, the salesperson that helped me, named John Berghuis, was direct and honest, while also giving me options that were best for me. I was able to find a car that worked for me in terms of function and finances. Furthermore, the benefits offered by Ciocca in terms of loaner cars, reimbursement on insurance deductibles, and overall long-term customer care were above and beyond my expectations. My ONLY critique whatsoever is that I am not super friendly, so the usual sales move of being energetic and excited was lost on me. It did seem very genuine though, and did not lessen the experience at all. 10/10, I would recommend anyone looking for a new car to visit Ciocca. More

Repeat customers We just purchased our 3rd vehicle from this dealership, and each one has been with Mike Mohr. We highly recommend Mike. He is helpful, no pressure, We just purchased our 3rd vehicle from this dealership, and each one has been with Mike Mohr. We highly recommend Mike. He is helpful, no pressure, and understanding and worked hard to get us the best deal. More

Fun n helpfull The lady was very polite n answer my question that I didn’t know very nice....very professional...outstanding ..I would recommend some to go see her.. The lady was very polite n answer my question that I didn’t know very nice....very professional...outstanding ..I would recommend some to go see her...outstanding...work More

A great team at a great dealership! I’m definitely glad I chose Ciocca! John, Kevin, and Troy were very knowledgeable, and helpful throughout the entire buying process. They also made I’m definitely glad I chose Ciocca! John, Kevin, and Troy were very knowledgeable, and helpful throughout the entire buying process. They also made sure to answer any questions that I had. I bought my last 5 vehicles from a competitor, but once I saw the benefits of Ciocca I will have a hard time choosing any other dealership in the future! More

Down to Earth Experience Everyone was very friendly and helpful. Never felt any pressure into making our decision. All around a very nice experience with an exceptional deal. Everyone was very friendly and helpful. Never felt any pressure into making our decision. All around a very nice experience with an exceptional deal. Will highly recommend others to Ciocca Subaru. Thanks to everyone for their time and effort. More