Ciocca Subaru of Allentown

Great from beginning to end. My whole experience with the Ciocca family was incredible. Mark Perkins is a phenomenal salesman. John Antigua in finance couldn't have been nicer and My whole experience with the Ciocca family was incredible. Mark Perkins is a phenomenal salesman. John Antigua in finance couldn't have been nicer and more helpful, both in person and on the phone. Lastly Mike Giambattista and Jared Nissen, the two used car managers, are awesome to deal with and make you feel important. All the things we as consumers are looking for especially when buying and automobile. More

Happy Customer! My sales representative was very easy going and made the sales process very easy. He listened to my needs along with some not so mandatory wants and h My sales representative was very easy going and made the sales process very easy. He listened to my needs along with some not so mandatory wants and had several vehicles waiting for me to look at. I never felt pressured to buy or rushed to make a decision. He was very encouraging to take the time I needed so that I went home with the car of my choice with no regrets. He was knowledgeable about all the functions of the vehicles and honest throughout the whole process. I have purchased vehicles from this dealership twice before but this time far exceeded previous experiences. I was very thankful to have gotten the sales rep I did because car buying can be a stressful experience and he made it seem like second nature. I was very pleased with his attentiveness and I would definitely contact him again for future purchases. Good Sales reps keeps a customer coming back and he definitely delivered. More

good experience They were very personable and helpful, also willing to negotiate on the price of the car we bought. What made it even better was that we were only the They were very personable and helpful, also willing to negotiate on the price of the car we bought. What made it even better was that we were only there for about 3 hours! So glad I didn't have to spend my entire Saturday stuck at the dealership! More

Thank you!!!!!!! I would like to thank to take the time and thank Ciocca Subaru and especially Fernando Santiago for a very non stressful car buying experience. I had I would like to thank to take the time and thank Ciocca Subaru and especially Fernando Santiago for a very non stressful car buying experience. I had seen a car online at their dealership and sent an email requesting some more information. Fernando called me and was very professional and straight forward. I explained to him that I was looking at a certain car they had. He asked me to come look at it and explained that he just had serviced but not cleaned. That didn't bother me at all. Again honest and straight forward. Needless to say, after the test drive and getting the right price: I bought the car. There was no hard sales pitch and no pushing. Both parties agreed on price and the deal was done. Thanks again for taking the time to work with me. Looking forward to doing business in the future with Fernando and Ciocca. More

Excellent experience at Ciocca with Greg Fichter! Shopping at Ciocca Subaru was a breeze! Greg F. and Tasha Allison made purchasing my second Subaru Legacy a breeze! The selection of cars available at Shopping at Ciocca Subaru was a breeze! Greg F. and Tasha Allison made purchasing my second Subaru Legacy a breeze! The selection of cars available at this location is amazing - plenty of options for both new and certified pre owned vehicles. Financing was seamless and plenty of options were provided. I highly recommended shopping at Ciocca- ask for Greg! More

2019 Ascent All employees we worked with were straightforward and honest - this kept everything in the sales process moving forward smoothly. We were able to tra All employees we worked with were straightforward and honest - this kept everything in the sales process moving forward smoothly. We were able to transition from a lease with a different manufacturer to our new Ascent with minimum effort. Thanks to all who helped. More

Great experience from start to finish, as always! Another great experience with Ciocca Subaru! From start to finish, every employee we interacted with was professional, knowledgeable, and went out of Another great experience with Ciocca Subaru! From start to finish, every employee we interacted with was professional, knowledgeable, and went out of their way to make it a great experience. More

Living up to their reputation My experience with Subaru did not have the smoothest beginning. I called about a vehicle and I was told it was still available and given an appointmen My experience with Subaru did not have the smoothest beginning. I called about a vehicle and I was told it was still available and given an appointment time to come see it. When I arrived the vehicle was no longer available and no one was available to assist me at that time, so I left. The next day I received an email from Halley Z. asking how my visit to Subaru was. After learning of my experience she quickly responded with an email apologizing. Within the hour I received a phone call from a sales consultant, (Fernando Santiago Jr}. He apologized for the miscommunication and began to discuss other options in my price range. Fernando was very professional and went above and beyond my expectations of providing me a suitable vehicle in my price range. The interaction with Fernando, the smooth and quick paperwork process, and the vehicle I purchased, made my experience with Ciocca a very pleasant and satisfying one, Daryl More

Excellent Subaru Experience Everyone was super helpful from the first call I made, they had my Subaru relocated from NJ to Allentown and it was there when I arrived, the sales as Everyone was super helpful from the first call I made, they had my Subaru relocated from NJ to Allentown and it was there when I arrived, the sales associate Adrian was absolutely awesome, down to earth, informative and funny, to boot. All n all, waaay better experience than I could've expected buying a pre-owned car. Was treated like I was purchasing a new Subaru 😁 I would definitely recommend Ciocca Subaru. Ask for Adrian Garibaldi and I'm sure he'll hook you up as well. I know I won't be going anywhere else for my next 'Ru 👍 More

Great service Bought an 08 subaru outback from fernando...noticed later that night that the tail lights were not working...they fixed the problem free of charge and Bought an 08 subaru outback from fernando...noticed later that night that the tail lights were not working...they fixed the problem free of charge and even gave me a loaner vehicle More