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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

September 30, 2022

had scheduled brakes & struts replacement 3 weeks in advance. bring legacy in for service and service called me to say I had to wait a day for struts. Very unprofessional, inconvenient. Why book in adva More

by VOWNES
Recommend Dealer
No
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

At Ciocca Subaru of Flemington, we take our customers satisfaction VERY seriously. We are very sorry for the issues you experienced. We were able to identify the problem with our Parts ordering program which did not properly post the parts request we put in for your struts. We are working very hard to resolve the issues and thank you for your patience - Trisha Malavasi, Service Manager, 908-788-2025, tmalavasi@cioccadealerships.com

September 30, 2022

Dealership was great. Took my one year old Forrester in for a 12,000 mile service. Very efficient process. More

by DTCHUDOBA
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
September 30, 2022

excellent service, friendly staff, good work, i been servicing my cars here for years. recommended them to my friends. More

by KLUCZAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

kluczay - We love hearing that no matter how many years our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

September 30, 2022

The staff is very welcoming and professional. My car was repaired quickly while I waited in a comfortable waiting room. More

by jackie518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

Jackie - We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 30, 2022

Best service area around! !! Great customer service. Easy to schedule appointments. Drop off works great they text and call when vehicle is ready. Great location from where More

by LOWERCREEKFARM604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Clarence Williams, Allison Cerwinski
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 30, 2022

The main reason why I purchased a Subaru automobile was because of the service department. Prior to owning a Subaru, I swore by the Ford brand. At the time, it was my understanding that one of the Subaru t More

by SUAREZ.RALPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

Ralph - We can't thank you enough for your trust in our team. Thank you for allowing us to take care of you and for taking the time to share your experience.

September 30, 2022

Fine experience all around, Gail was pleasant as always and the loaner car process went smoothly. More

by ERIC_A_SEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

Eric - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 30, 2022

Scheduling the appt was easy and convienent. I was able to drop off the car the night before and received text updates. More

by Newsubaruguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

Newsubaruguy - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

September 30, 2022

I was very pleased with the service. Everything went smoothly as I expected it would from previous experiences at this dealership. More

by PATMATH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

Patmath - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 30, 2022

I'm always satisfied with the service provided for our family Subaru. The Flemington service team keeps me updated and answers all questions. Thanks! More

by GOFFEDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi
Oct 03, 2022 -

Ciocca Subaru of Flemington responded

goffedm - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

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