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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

January 27, 2021

Excellent service. Car loaner ready upon arrival and sanitized. Trisha was very attentive and called me with update on status of service and when car was ready. Service cost a bit expensive but quality More

by Gapmt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Feb 03, 2021 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing your experience working with Trisha and our team. We appreciate your feedback and want to let you know we are taking steps to make the waiting area better shortly. Thank you for your continued loyalty to our team.

January 27, 2021

Excellent sales service. Jeannette Macpherson was very helpful during the road testing - she wiped the cars down for Covid 19 so we didn't worry. She gave us the price we were looking for and we were able More

by ctmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Macpherson
Feb 03, 2021 -

Ciocca Subaru of Flemington responded

We are so pleased to hear Jeannette offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

January 26, 2021

Subaru Flemington proved their service reputation is well deserved during my first visit with a new vehicle. Friendly staff and quick service. Also excellent online appointment scheduling tools. More

by Linda K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Feb 03, 2021 -

Ciocca Subaru of Flemington responded

Linda - Thank you so much for sharing your experience working with our team. We are so happy to hear that you enjoyed the way we like to do business.

January 22, 2021

I called service department with a potential problem and Gail told me to come right in. They checked the car immediately and serviced it right away. I wish I could get such service from our doctors! More

by pwhendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jan 25, 2021 -

Ciocca Subaru of Flemington responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 19, 2021

Flemington Subaru is a great experience all around. The sales people are helpful and their approach is a no-pressure one. The service department is excellent -- their scheduling is accurate, the repairs a More

by bob.phillips37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Jan 20, 2021 -

Ciocca Subaru of Flemington responded

Bob - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

January 18, 2021

Service is excellent. Every detail is explained and all questions are answered. The staff are all friendly. They run on time snd communicate extremely well. I give them my highest recommendation. More

by Drmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred DeWees
Jan 20, 2021 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 16, 2021

I've never had bad service at this dealership. Professional and honest staff always and they fix it right the first time! I have other Subaru dealerships closer to me but Flemington Subaru is the More

by katsrule13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jan 20, 2021 -

Ciocca Subaru of Flemington responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

January 15, 2021

Great organization and great people. Always pleasant and fair. Only place to go with your Subaru or to buy one. Keep up the good work. More

by DavidK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Tim Morley, Frank DeCraine, Jarred DeWees
Jan 20, 2021 -

Ciocca Subaru of Flemington responded

David - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

January 14, 2021

Never had a problem with service. Very professional Never had a problem with service. Very professional operation. They do everything they can to make things go smoothly and quickly. My car runs gre More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Trisha Malavasi
Jan 20, 2021 -

Ciocca Subaru of Flemington responded

While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

January 13, 2021

Good service, not always fast but the waiting area is comfortable enough, especially with a heated trailer outside to help with social distancing during pandemic. I never feel any pressure to have them p More

by PeteXS
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi, Brian Seymour, Clarence Williams
Jan 20, 2021 -

Ciocca Subaru of Flemington responded

Pete - We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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