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Ciocca Subaru of Flemington

Flemington, NJ

4.7
3,891 Reviews

167 NJ-31

Flemington, NJ

08822

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3,891 Reviews of Ciocca Subaru of Flemington

December 22, 2023

They were very good And knowledgeable and caring courteous and helpful and friendly and nice More

by MARILYNLIPP
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Matt Boyce
Dec 22, 2023 -

Ciocca Subaru of Flemington responded

Marilyn, thank you so much for the kind comments about our Ciocca Subaru of Flemington team! We hope we have the opportunity to work with you again in the future!

December 20, 2023

Staff is always efficient and pleasant , the service has always been excellent and I am very pleased. More

by JohnT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo, Michael Homeijer, Corey Smith
Dec 20, 2023 -

Ciocca Subaru of Flemington responded

Hey John, thank you for the 5-star rating! We're delighted to know you've had consistently excellent service at Ciocca Subaru of Flemington. We look forward to serving you again!

December 19, 2023

I thought that when I requested the car service it would be a complete service, they did not take the trouble to vacuum or check the other fluids in the car, what a shame about the service More

by GEASIELM75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Aranjo, Michael Homeijer, Corey Smith
Dec 20, 2023 -

Ciocca Subaru of Flemington responded

We're sorry to learn that your recent service visit didn't meet expectations. We aim for a thorough and complete service every time, so it's disappointing to know we missed the mark in this instance. Your feedback is valuable and will be used as an opportunity for improvement. Please reach out directly if you'd like us to address these concerns further or assist with anything else. Thank you, Michael Castor - General Manager - mcastor@cioccadealerships.com

December 19, 2023

Ciocca Subaru of Flemington is a top-notch dealership. Jeannette Macpherson went above and beyond to locate the specific vehicle I wanted. Mike Castor was friendly, professional, and he has excellent co More

by MLISTON100
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Jeannette Macpherson, Michael Castor
Dec 20, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to know that Jeannette and Mike were able to provide you with an excellent experience at Ciocca Subaru of Flemington. Thank you for your kind words, we appreciate it!

December 16, 2023

Changed for the worse since Ciocca took over these dealerships. Prices have gone up significantly, and they no longer honor promises made by the prior owners. For example, it used to be that if you More

by IROSENHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Dec 18, 2023 -

Ciocca Subaru of Flemington responded

I'm sorry to read about your recent experiences, IROSENHEIM. We aim for consistency and transparency in our services and it's clear we've missed the mark here. Your feedback is valuable as it helps us improve, so thank you for sharing this with us. If you'd like to discuss these issues further or have any other concerns, please don't hesitate to reach out directly at Michael Castor - General Manager - mcastor@cioccadealerships.com

December 15, 2023

Great customer service! ! Highly recommend Ciocca Subaru in Flemington. They were courteous and honest. Fair prices. More

by jerseyangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector and Rich
Dec 18, 2023 -

Ciocca Subaru of Flemington responded

We appreciate your recommendation and kind words about our team at Ciocca Subaru of Flemington! It's great to know you found our service courteous, honest, and fairly priced. Thanks for the review!

December 14, 2023

These people gave my 2019 Forester its 40,000 mile tune-up and were pleasant and helpful whenever I spoke with them. Thanks folks! More

by susiemott99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo
Dec 14, 2023 -

Ciocca Subaru of Flemington responded

Hi Susie! We're glad to know that you had a positive experience with your 2019 Forester's tune-up at Ciocca Subaru of Flemington. Thanks for the kind words and support! Drive safely!

December 14, 2023

Excellent customer service. .very professional and patient personnel...way to go! Keep doing nice things to Subaru lover's. More

by NewForester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Plante, Matt Boyce
Dec 14, 2023 -

Ciocca Subaru of Flemington responded

We're delighted to know that you had an excellent experience with our team at Ciocca Subaru of Flemington! We'll keep doing our best for all the Subaru lovers out there. Thanks for your review and support!

December 13, 2023

I had good experience all around. Michael was very professional. I will certainly recommend you More

by SOUDRYM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Michael Gansfuss
Dec 14, 2023 -

Ciocca Subaru of Flemington responded

We're happy to hear you had a great experience with Michael & the Ciocca Subaru of Flemington team! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

December 12, 2023

They do not know when certain maintenance items were done to my vehicle because they changed ownership, and even though I asked them to put a note on my account, they continually recommend me to replace part More

by jkl423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Dec 13, 2023 -

Ciocca Subaru of Flemington responded

We're sorry to read about your recent experience with us. It's important that our customers feel confident in the services we recommend and it seems like there was some confusion here. We want to ensure all details of your vehicle’s history are accurately noted on your account, so let's connect directly for a more detailed discussion about this situation. Please reach out. Thank you, Michael Castor - General Manager - mcastor@cioccadealerships.com

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