Back

Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

Directions

By Type

3,917 Reviews of Ciocca Subaru of Flemington

July 13, 2023

Everyone who works at Dealerships is very friendly. I felt very comfortable. I want to recommend anyone who love Subaru go to Ciocca dealership. More

by TONY HIROSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Candida Villarino
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 13, 2023

Everyone was very friendly and accommodating. Service was great. Really like the walk through report. More

by SOLARECLIPSE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for taking the time to leave such a positive review. We are delighted to hear that you had a great experience with our service team, and we appreciate your kind words. Thank you again for your feedback!

July 13, 2023

I was pleased the repair on my glove compartment was completed correctly. They were very busy but respected that I had an appointment and my wait wasn’t unreasonable. More

by ANGELFISH1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Ashley Calderon
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to leave us a review. We're glad to hear that we are your stop for your vehicles service. We appreciate your kind words and your business!

July 13, 2023

Dan and Eric are amazing. They helped a lot and made it a very easy process overall. More

by MADDALIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Keane, Eric Henderson
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

MADDALIV, no matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 12, 2023

Unorganized they call 3 or 4 times to remind you of an appointment. They are pushy always telling me I need other services and when I do everything they suggest I get emails a few days latr with services More

by DAWND10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Calderon
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

Dawn, we apologize for the multiple points of contact and if you feel our service department is unorganized. We will take up these issues with our team in order to provide better service and make sure you aren't constantly contacted. We apologize once again, thank you for bringing this to our attention.

July 12, 2023

I loved Candi. She was the best. So was the business manger. Everything was way and very pleasant. I will always come here. More

by Hoops
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Candida Villarino
Jul 12, 2023 -

Hoops responded

This is the best place to buy a car. Very low pressure and honest. Go to Candi. She’s the best.

July 12, 2023

Candi was great and was really knowledgeable and a big help in choosing the right car for me. Working with the dealership was a pleasant experience. More

by 40KENTWORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Candida Villarino
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

July 12, 2023

The service department is tops. They are doing the maintenance on my 2022 Outback I am impressed on the professionalism on how they handled and explained what they did in keeping o More

by RKACVINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski, Ashley Calderon
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

RKACVINSKI, thank you for taking the time to leave a review and for acknowledging our efficient service. We appreciate your feedback and hope to see you again soon!

July 12, 2023

Waited a long time, over 2. 5 hours for a minimal service, even with an appt. More

by DAVIDCBUTLER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

David, we apologize for your experience with us, especially regarding your wait time. We are currently in the process of hiring the proper help to ensure this does not happen. We appreciate your feedback, and hope to get the opportunity to make this up to you.

July 11, 2023

Never gave me a quote. Was supposed to call me with a quote and never did and was 3 hours past the appointment time to look at car. Won’t come back More

by BRIANGJETLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Trstensky
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

We apologize for your experience with us, Brian. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-2025 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

...
41
...