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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,918 Reviews

167 NJ-31

Flemington, NJ

08822

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3,918 Reviews of Ciocca Subaru of Flemington

May 24, 2023

I have a dealership 10 minutes from my house but I prefer to travel the 40 minutes to ciocca of Flemington because of the customer service. During my last service appointment a few men came into the waiting More

by BEBOROWCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed, Gail Trstensky, Trisha Malavasi, Allison Cerwinski
May 30, 2023 -

Ciocca Subaru of Flemington responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. We are in the process of upgrading our waiting area to make it more comfortable for our customers!

May 24, 2023

Everyone was very helpful and knowledgeable especially the sales representative, Jeanette McPherson. I would highly recommend this Suburu dealership. More

by kikig1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Jeannette Macpherson, Andre Mutone
May 30, 2023 -

Ciocca Subaru of Flemington responded

Thank you very much for such a great review, kikig1223! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 30, 2023 -

kikig1223 responded

Jeannette Macpherson is an outstanding sales representative. After I leased the car she went over every single detail of the operation and features. No one has ever spent this much time with me. My husband and I were so grateful. After I got home I had a question about the garage door opener and she answered right away. A week later when my license and registration came in I called her twice. It was her day off but she called me back concerned that I had a question. Thank you for everything Jeanette.

May 23, 2023

It's always a great experience with their service department and they always keep you in the loop of when your car will be ready. More

by SeaLight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
May 30, 2023 -

Ciocca Subaru of Flemington responded

SeaLight, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 23, 2023

I am extremely pleased with the level of professionalism of your people. I recommend your dealership for sales and service. More

by JTRACEY366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Clarence Williams, Eric Henderson, Jeannette Macpherson, Kyle Opie, Ashley Calderon
May 25, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to hear it! Thank you for the great review, JTRACEY! We're always here to help if anything else comes up!

May 23, 2023

Looks like oil leak was corrected. Fingers X Thanks for the loaner car. I willbenack More

by DABZINC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
May 30, 2023 -

Ciocca Subaru of Flemington responded

DABZINC1, we are so happy to hear your problem was fixed and we could provide you with a loaner car. We hope to see you again soon!

May 21, 2023

Informative, accurate with estimations of time and comfortable waiting area with added snacks and drink station for their customers. Highly recommend going here for service. More

by VERONIQUELMFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Ashley Calderon
May 25, 2023 -

Ciocca Subaru of Flemington responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

May 20, 2023

I found a service expensive. I had a problem with a foggy rear camera that the technicians don’t answer to why it was foggy. Later, I found the answer to be moisture. More

by MELFLYTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
May 30, 2023 -

Ciocca Subaru of Flemington responded

We apologize for your experience with us, MELFLYTHE. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-2025 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

May 20, 2023

Art cole, Frank Decraine and Alex Liest made the entire buying process smooth. The best dealership interaction we've had. More

by ShwetaS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Frank DeCraine, Art Cole
May 30, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the great review, Shweta! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 20, 2023

Jeanette was above helpful with my purchase of a new Forester Wilderness. She was kind and helpful. Jeanette's product knowledge of the car was above and beyond. I did my best to stump her, but she seem More

by Laurac9268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Jeannette Macpherson, Andre Mutone
May 25, 2023 -

Ciocca Subaru of Flemington responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

May 20, 2023

Everyone at the Suburu dealership was friendly and helpful from the manager, Jeannette, and finance manager. More

by kikig1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Jeannette Macpherson, Andre Mutone
May 30, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the great review, kikig1223! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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